Top 105 Outbound customer service Jobs in Springfield, Mo

Intake Specialist I (Springfield, MO / Hybrid 4 days remote 1 day in office)
FreedomCare —Springfield, MO
- $20 - $23 an hour
- Call employer
- Hybrid work
- Spanish
- Computer literacy
- Home Health
- Health insurance
- Retirement plan
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Client Intake Specialist
Parmele Disability Advocates —Springfield, MO
- $15 an hour
- Full-time
- Hybrid work
- Communication skills
- Entry level
- Under 1 year
- Paid training
- Health insurance
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Activation Advisor
Gold Mountain Communications —Springfield, MO
- Full-time
- Entry level
- Paid training
- Health insurance
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Patient Care Coordinator-Springfield, MO
Sonova —Springfield, MO
- $18 - $20 an hour
- No weekends
- Microsoft Outlook
- HIPAA
- High school diploma or GED
- Health insurance
- Dental insurance
Patient Financial Representative (Remote) Lvl 1
Professional Credit Service —Clever, MO
- Full-time
- Remote
- Analysis skills
- Communication skills
- Entry level
- On-the-job training
Quick Apply
3d
Inside Sales and Customer Service Representative
SMC —Springfield, MO
- $20 - $24 an hour
- Full-time
- Writing skills
- English
- Business development
- Paid training
- Health insurance
Quick Apply
8d
Deposit Application Software Support Representative III
Jack Henry & Associates —Springfield, MO
- Weekends as needed
- Hybrid work
- Research
- Mid-level
- 1 year
Commercial Sales Manager
1-800-GOT-JUNK? —Springfield, MO
- From $45,000 a year
- Full-time
- Google Workspace
- Marketing
- Bachelor of Science
- Flexible schedule
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Relationship Specialist- School Outreach and Lead Generation
K12Savings —Springfield, MO
- $17.55 - $20.00 an hour
- Part-time
- Sales
- High school diploma or GED
- Communication skills
- Paid training
- Health insurance
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Inside Sales Representative
PestCo LLC —Missouri
- $18 - $22 an hour
- Full-time
- Writing skills
- Mid-level
- Office
- Health savings account
- Paid holidays
Customer Experience Coordinator
Hudson Hawk Barber & Shop —Springfield, MO
- $15 - $16 an hour
- Weekends as needed
- 18 years or older
- High school diploma or GED
- Entry level
- Paid holidays
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Logistics Specialist
Ozark Aeroworks LLC —Springfield, MO
- $19 - $23 an hour
- Overtime
- Background check
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Dental insurance
14d
Call Center Sales Representative
Russell Cellular- Authorized Verizon Dealer —Springfield, MO
- From $15 an hour
- Full-time
- Computer literacy
- Typing
- Communication skills
- Paid training
- Health insurance
Quick Apply
Software Support Representative (ACH and Wires)
Jack Henry & Associates —Springfield, MO
- Weekends as needed
- Hybrid work
- Research
- Mid-level
- 1 year
Customer Service Representative
Central Bancompany —Nixa, MO
- Computer literacy
- Research
- High school diploma or GED
Distribution Center Warehouse Worker
Dexter —Willard, MO
- Overtime
- Ability to walk for extended periods
- Ability to lift 50 pounds
- Ability to stand for extended periods
- Profit sharing
- Paid training
Quick Apply
9d
Telemarketer - State Farm Agent Team Member
Bob Berke - State Farm Agent —Springfield, MO
- $18 - $25 an hour
- Full-time
- Hybrid work
- Communication skills
- Entry level
- Paid time off
- Work from home
Quick Apply
Warehouse Worker - Branch 1
Dexter —Willard, MO
- Overtime
- Ability to walk for extended periods
- Ability to lift 50 pounds
- Ability to stand for extended periods
- Profit sharing
- Paid training
Quick Apply
9d
Warehouse Worker (2nd Shift)
Dexter —Willard, MO
- Overtime
- Ability to walk for extended periods
- Ability to lift 50 pounds
- Ability to stand for extended periods
- Profit sharing
- Paid training
Quick Apply
9d
Store Delivery Driver
NAPA —Springfield, MO
- Weekends as needed
- Clean driving record
- Driver's License
- Communication skills
- Health insurance
- 401(k) matching
Quick Apply
8d

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Intake Specialist I (Springfield, MO / Hybrid 4 days remote 1 day in office)

FreedomCare -
Springfield, MO

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Job Details

$20 - $23 an hour

Benefits

Health insurance
Retirement plan

Qualifications

Technical Proficiency

Full Job Description

FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care industry since 2016. We support our patients by ensuring they have the power to choose a caregiver who will care for them in the comfort of their own homes. Our mission spans coast to coast, supporting patients across the U.S.

We pride ourselves on our values which drive the level of care that we deliver to our patients:

Here For You (An attitude of service, empathy, and availability)

Own It (Drive and ownership)

Do the Right Thing (High integrity)

Be Positive (Great attitude and a can-do positive approach to challenges)

Join our team and make a positive impact on the lives of others! We are looking for an Intake Specialist I for our team in Springfield, MO.

This is a hybrid role with 4 days remote and 1 day per week in our Springfield, MO office. Monday through Friday 9AM to 6PM WEEKENDS OFF!

Department & Position Overview:

People on our team all possess a real passion for helping people, which is one of our company's core values. You will ensure our customers receive the level of care and attention they deserve. You'll pride yourself on your ability to problem solve and take ownership for each customer request ensuring that we always do the right thing for our members.

Working closely with clients, caregivers and departments across the business, your goal will be to provide a seamless Customer Service experience, while ensuring that our clients are receiving the care they need. We value your can-do positive attitude and desire to turn a negative into a positive. Must possess high enthusiasm and a salesman-like edge to move client cases from a pending to enrollment status. You will receive excellent in-house training which will help you develop a thorough understanding of our program. We will nurture your talent and provide continued career development opportunities, from your induction and throughout your career with us.

Every Day You Will:

Work closely with Patients and Caregivers to educate them and assist them on the application and enrollment process, with the goal of completing the eligibility process and onboarding the Patients and Caregivers to active Care status within 60 days of initial call to FreedomCare.
Provides necessary documentation and requirements with Missouri Medicaid, patients' insurance and the Patient's Caregivers to ensure services are authorized in a quick and efficient turn-around time to get them on Care.
Work with other medical providers to ensure all documentation for potential patients and caregivers are in compliance.
Provide high-level customer service through one-call resolution, as measured by "no need for additional follow up" demonstrating FreedomCare's values of ensuring care and compassion with a positive, helpful demeanor.
Consistently meets monthly performance metrics of starting patients on Care and call handling
Be the initial point-of-contact for calls from prospective clients, caregivers or pending enrollees
Manage a high open caseload until the enrollment process is complete
Consistently meet monthly completed starts of care
Provide exceptional customer service and positive experience for potential patients/caregivers
Regular communication with a variety of health plans regarding patient benefits and authorizations
Navigate multiple systems and portals to determine eligibility and obtain authorization

Ideal Candidate Will Possess:

Must be able to commute into Springfield, MO office 1 time a week, this is a hybrid role
Experience in high-volume inbound and outbound call environment
Motivated to help patients/caregivers with the drive to exceed open case targets and metrics
Must have poise and patience when dealing with clients
Excellent written and verbal skills; ability to comfortably resolve issues over the telephone
Computer proficiency required; strong typing skills and ability to leverage technology to identify, research and solve customer issues
Keen attention to detail, metrics driven, excellent time management skills
High empathy and collaborative team player
Flexibility and openness, as the role and responsibilities may change and/or evolve as we grow!

Nice-to-Haves:

2+ years of relevant experience in a similar position is preferred
Salesforce experience
2+ years of customer service experience
Bilingual in Spanish, or other languages desired

Why work at FreedomCare?

We are here for you and committed to providing a best-in-class employee experience. We offer competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities to grow your career.

This is a place where your voice matters, where we build great relationships, and your work has meaning and a tangible positive impact on others!

At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics.

#INDHV

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Refine Your Search

outbound customer service jobs in springfield, mo

Intake Specialist I (Springfield, MO / Hybrid 4 days remote 1 day in office)

Client Intake Specialist

Activation Advisor

Patient Care Coordinator-Springfield, MO

Patient Financial Representative (Remote) Lvl 1

Inside Sales and Customer Service Representative

Deposit Application Software Support Representative III

Commercial Sales Manager

Relationship Specialist- School Outreach and Lead Generation

Inside Sales Representative

Customer Experience Coordinator

Logistics Specialist

Call Center Sales Representative

Software Support Representative (ACH and Wires)

Customer Service Representative

Distribution Center Warehouse Worker

Telemarketer - State Farm Agent Team Member

Warehouse Worker - Branch 1

Warehouse Worker (2nd Shift)

Store Delivery Driver

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