Top 1 Warranty administrator Jobs in Springfield, Mo

Warranty / Technician Service Administrator
Bass Pro Shops —Springfield, MO
- Full-time
- Microsoft Outlook
- Computer literacy
- Mid-level
- Health savings account
- Paid holidays
3d

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Warranty / Technician Service Administrator

Bass Pro Shops -
Springfield, MO

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Job Details

Full-time
3 days ago

Benefits

Health savings account
Paid holidays
Health insurance
Dental insurance
401(k)
Flexible spending account
Vision insurance
Paid sick time

Qualifications

Customer communication

Full Job Description

POSITION SUMMARY:
The Warranty / Technician Service Administrator responds to all incoming dealer communications concerning service, repair, and warranty administration for Tracker Marine Group products.

ESSENTIAL FUNCTIONS:

Responds to all incoming communications requesting warranty and technical support from Tracker Marine Group (TMG) dealers and Tracker Marine Boat Centers (TMBC) retail stores.
Coordinates entire warranty claim process for concerns assigned, with the goal of preventing escalation of the concern toward consumer litigation.
Assists TMG Customer Relations, Parts and Advocacy personnel as required.
ALL OTHER DUTIES AS ASSIGNED.

EXPERIENCE/QUALIFICATIONS:

Preferred Degree: Associates degree in Administration or Information Technology or two plus years of experience in recreational marine customer service, warranty administration or recreational boat manufacturing

KNOWLEDGE, SKILLS, AND ABILITY

Strong computer system aptitude with proficiency in MS Outlook
Excellent verbal and written communication skills
Experience servicing recreational boats, trailers, propulsion units and related optional equipment
Good organization skills and able to handle multiple tasks
Excellent customer service skills
Ability to analyze, recommend and take action

TRAVEL REQUIREMENTS:

PHYSICAL REQUIREMENTS:

Regular computer work, and sitting
Occasional walking, standing, and lifting up to 50lbs

INDEPENDENT JUDGEMENT:

Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.

Full Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!

Medical
Dental
Vision
Health Savings Account
Flexible Spending Account
Voluntary benefits
401k Retirement Savings
Paid holidays
Paid vacation
Paid sick time
Bass Pro Cares Fund
And more!

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us athrcompliancebasspro.com.
White River Marine Group

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warranty administrator jobs in springfield, mo

Warranty / Technician Service Administrator

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