Top 523 client success Jobs in springfield, nj

Customer Growth and Operations Coordinator
Confidential —Warren, NJ
- Full-time
- Hybrid work
- Management
- Local
- Driver's License
Quick Apply
3d
Client Success Manager
Preferred Business Systems, Inc. —Whippany, NJ
- From $60,000 a year
- Full-time
- Background check
- Up to 50% travel
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
Customer Success Manager
Fast Growing Startup —New York, NY
- $75,000 - $85,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Office
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Senior Customer Success Manager (SaaS / HealthTech) – On-Site (NYC, Midtown West)
Fast Growing Startup —New York, NY
- $75,000 - $85,000 a year
- Full-time
- Mid-level
- Office
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Client Success Representative
Staci Americas, LLC —Dayton, NJ
- $24 - $26 an hour
- Full-time
- Microsoft Excel
- Inventory management
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Customer Success Analyst
Uber —New York, NY
- $107,000 - $132,000 a year
- Full-time
- Mid-level
- Finance
- SQL
- 401(k)
2d
Enterprise Client Success Manager
Accordant —Florham Park, NJ
- $115,000 - $120,000 a year
- Full-time
- Remote
- Mid-level
- US work authorization
- Organizational skills
Quick Apply
4d
Customer Success Manager(Remote)
YQN —Port Reading, NJ
- $80,000 - $120,000 a year
- Full-time
- Remote
- Google Workspace
- English
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Customer Success Manager
Omega Systems —Elmwood Park, NJ
- $85,000 - $100,000 a year
- Remote
- Windows
- 3 years
- Project management
Quick Apply
Customer Success Manager
Giftogram —Whippany, NJ
- $80,000 - $120,000 a year
- Full-time
- Mid-level
- Office
- 2 years
Quick Apply
Client Success Sales and Renewal Manager
Accordant —Florham Park, NJ
- $120,000 - $130,000 a year
- Full-time
- Remote
- Analysis skills
- Project management
- Continuous improvement
Quick Apply
Customer Success Manager
Placer.ai —New York, NY
- $70,000 - $100,000 a year
- Remote
- Bachelor of Science
- Mid-level
- Presentation skills
- Health insurance
- Dental insurance
Quick Apply
Customer Success Specialist
ALTO USA LLC —Jersey City, NJ
- $66,300 - $69,000 a year
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Driver's License
- Mileage reimbursement
- Disability insurance
Quick Apply
11d
New Customer Acquisition Representative II (R-19220)
Dun & Bradstreet —Florham Park, NJ
- Weekends as needed
- Hybrid work
- Mid-level
- Office
- Bachelor's degree
- Paid parental leave
- Health insurance
Quick Apply
Customer Success Associate
Findigs —New York, NY
- $80,000 - $110,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Bachelor's degree
- Health insurance
- 401(k) 4% Match
Quick Apply
Senior Customer Success Manager
Placer.ai —New York, NY
- $110,000 - $140,000 a year
- Remote
- 5 years
- Bachelor of Science
- Presentation skills
- Health insurance
- Dental insurance
Quick Apply
Client Strategy Analyst
Prelim —New York, NY
- $130,000 - $140,000 a year
- Full-time
- Remote
- Mid-level
- Analysis skills
- US work authorization
- Dental insurance
- 401(k)
Implementation & Customer Success Manager
Avo —New York, NY
- $110,000 - $130,000 a year
- Remote
- Mid-level
- Travel
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Medical Customer Success Representative
Reliable Respiratory —New York, NY
- $30 an hour
- Remote
- Spanish
- English
- Mid-level
Quick Apply
Client Success Associate
Onshore —New York, NY
- $100,000 - $120,000 a year
- Monday to Friday
- Mid-level
- Office
- 3 years
- Paid parental leave
- Health savings account

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Customer Growth and Operations Coordinator

Confidential -
Warren, NJ

Quick Apply

Job Details

Full-time
3 days ago

Qualifications

Post-sales product instruction
Customer communication
Sales analytics & reporting tools
Spreadsheets
Performance Reporting
Organizational skills
Marketing analytics
Customer success strategy
Marketing operations
Marketing
Data analytics technologies
Campaign performance reporting
Teaching technology use
Mobile devices

Full Job Description

We are a local dry cleaning and laundry business expanding into on-demand pickup and delivery through the Washry app, a platform that lets customers build a hamper, schedule a pickup, and track their order in real time. We are looking for one driven, versatile person to own the growth and day-to-day operation of this online channel.

This is a hands-on hybrid role that blends digital marketing, customer success, and logistics into a single position. You will be responsible for getting customers onto the app, converting our existing walk-in base to online ordering, and making sure every order is picked up, fulfilled, and delivered smoothly. If you like wearing multiple hats, building something from the ground up, and seeing the direct impact of your work, this role is for you.

Key Responsibilities

Marketing & Growth

Promote and market the Washry app to grow our customer base and drive app downloads and first orders.
Plan and execute marketing campaigns across online channels (social media, email, local search, paid ads), in-person efforts (storefront signage, community events, local partnerships), and other creative avenues.
Design promotions, referral offers, and seasonal campaigns that bring new customers in and keep existing ones ordering.

Customer Conversion & Success

Talk with existing walk-in customers and guide them to download the app and place their orders online.
Onboard new customers, set up their accounts and preferences, and make sure their first experience is smooth and positive.
Act as the main point of contact for customer questions, feedback, and issues, building loyalty and repeat business.

Logistics & Fulfillment

Prepare, ship, and track the complimentary starter hampers sent to new customers.
Coordinate daily pickup and delivery logistics, including scheduling and routing.
Manage and support drivers, including assignments, day-to-day communication, and performance.
Track hamper inventory and ensure fast, reliable turnaround on every order.

Tracking & Reporting

Track and report daily business performance, including order volume, revenue, and online conversion rates.
Monitor how many orders shift from walk-in to online and report progress against conversion goals.
Use the data to spot trends and recommend improvements to marketing and operations.

Required Qualifications

1+ years of experience in digital marketing, customer success, operations, or a closely related field.
Hands-on experience with social media marketing, email marketing, and/or local community marketing.
Comfortable using mobile apps and digital tools, with the ability to teach customers how to use them.
Strong organizational skills, with experience coordinating logistics, schedules, or deliveries.
Proficiency with spreadsheets and basic reporting or analytics.
Excellent verbal and written communication and a genuine customer-first attitude.
Self-starter who thrives in a hands-on, fast-paced small-business environment.

Preferred Qualifications

Experience in an on-demand, delivery, e-commerce, or service-based business.
Familiarity with marketing and analytics tools such as Google Analytics or Meta Business Suite.
Experience managing or coordinating drivers, field staff, or vendors.
Background in dry cleaning, laundry, hospitality, or local retail.
Valid driver's license.

Work Location: In person

Quick Apply

Refine Your Search

client success jobs in springfield, nj

Customer Growth and Operations Coordinator

Client Success Manager

Customer Success Manager

Senior Customer Success Manager (SaaS / HealthTech) – On-Site (NYC, Midtown West)

Client Success Representative

Customer Success Analyst

Enterprise Client Success Manager

Customer Success Manager(Remote)

Customer Success Manager

Customer Success Manager

Client Success Sales and Renewal Manager

Customer Success Manager

Customer Success Specialist

New Customer Acquisition Representative II (R-19220)

Customer Success Associate

Senior Customer Success Manager

Client Strategy Analyst

Implementation & Customer Success Manager

Medical Customer Success Representative

Client Success Associate

I want to receive the latest job alert for client success in springfield, nj

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