Top 129 Patient services representative Jobs in Springfield, Oh

Patient Services Representative - Physician Office - Springfield East Obstetrics and Gynecology
Mercy Health —Springfield, OH
- High school diploma or GED
- Children
- Computer skills
- Health savings account
- Disability insurance
Patient Registration I - Patient Access
Kettering Health —Springfield, OH
- PRN
- Computer literacy
- Medical office experience
- High school diploma or GED
Receptionist
Dermatologists of Central States —Springfield, OH
- High school diploma or GED
- Medical terminology
- Entry level
- Health insurance
- Dental insurance
Quick Apply
11d
Patient Service Representative
Rocking Horse Community Health Center —Springfield, OH
- Overtime
- Spanish
- Clean driving record
- Word processing
- Paid holidays
- Disability insurance
Access Specialist II
Dayton Children's Hospital —Springfield, OH
- Full-time
- Customer service
- High school diploma or GED
- Children
Patient Care Coordinator
ECS of OH —Springfield, OH
- Full-time
- Computer literacy
- High school diploma or GED
- Organizational skills
- Health savings account
- Paid holidays
Quick Apply
5d
Registrar/Receptionist 2PM-6PM
Ohio Valley Surgical Hospital —Springfield, OH
- PRN
- Surgery
- Hospital
- Windows
Quick Apply
Dental Front Desk Receptionist
Urbana Dental Group —Urbana, OH
- $18 - $22 an hour
- Full-time
- Dental office
- In-person
- Entry level
- Paid holidays
- Health insurance
Quick Apply
5d
Patient Care Coordinator
Cleveland Dental Institute —Dayton, OH
- From $16 an hour
- Full-time
- Background check
- Dental office
- Ability to walk for extended periods
- Paid training
- Health savings account
Quick Apply
Patient Experience Concierge - Emergency Department (ED) - Springfield Regional Medical Center
Mercy Health —Springfield, OH
- Computer literacy
- Mid-level
- High school diploma or GED
- Health savings account
- Disability insurance
Intake Coordinator
Ethan Crossing of Springfield —Springfield, OH
- $18 - $20 an hour
- Addiction Medicine
- High school diploma or GED
- 21 years or older
- Health savings account
- Paid holidays
Quick Apply
Infusion Therapy Scheduler - Springfield Cancer Center
Mercy Health —Springfield, OH
- Full-time
- Mid-level
- 3 years
- Children
- Health savings account
- Disability insurance
2d
Referral Specialist
Rocking Horse Community Health Center —Springfield, OH
- Overtime
- Clean driving record
- Basic math
- High school diploma or GED
- Paid holidays
- Disability insurance
Patient Access Specialist
Mental Health Services for Clark & Madison Counties —Springfield, OH
- $16.25 - $19.00 an hour
- Full-time
- BLS Certification
- Pass drug screening
- Mid-level
- On-the-job training
Quick Apply
Front Office Support
Cudney & Ingoldsby Oral Surgery —Beavercreek, OH
- $19 - $26 an hour
- Part-time
- Dental office
- Surgery
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
11d
Part Time - Intake Coordinator (Weekends)
Ethan Crossing of Springfield —Springfield, OH
- $18 - $20 an hour
- Part-time
- Addiction Medicine
- High school diploma or GED
- 21 years or older
- Health savings account
- Paid holidays
Quick Apply
4d
Scheduler
DigesitveCare, LLC (10454) —Beavercreek, OH
- Full-time
- Surgery
- High school diploma or GED
- Organizational skills
- Health savings account
- Paid holidays
Access Specialist II- Prior Authorization- Full Time
Dayton Children's Hospital —Dayton, OH
- Full-time
- High school diploma or GED
- Children
- Data entry
5d
Associate Specialist, Patient Access
Ensemble RCM LLC —Fairborn, OH
- $17.00 - $18.15 an hour
- Part-time
- Customer service
- High school diploma or GED
- ER
- Tuition reimbursement
Patient Services Representative, Neurology, Fulltime, First Shift
UC Health, LLC —Dayton, OH
- Full-time
- Medication administration
- HIPAA
- High school diploma or GED
Quick Apply

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Patient Services Representative - Physician Office - Springfield East Obstetrics and Gynecology

Mercy Health -
Springfield, OH

Apply Now

Job Details

Benefits

Health savings account
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Vision insurance
403(b)
Life insurance
Referral program
Prescription drug insurance

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Mercy Health

About Us

As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

Patient Services Representative (PSR) - Physician Office - Springfield East Obstetrics and Gynecology

Job Summary:

The Patient Services Representative is the first line of quality service to our patients and the community. This position will be responsible for processing patient registration, verifying demographics, obtaining insurance cards, and patient identification. Responsibilities include scheduling appointments, transcribing orders, explaining financial options to patients, and updating medical records accurately and efficiently. This position will provide excellent customer service and may be asked to occasionally cover other physician practice locations as needed.

Essential Functions:

Serves as the primary point of contact between patients and physician practices
Provides strong communication and excellent customer service skills by greeting patients and the community in a respectful manner
Answers internal and external calls in a friendly and helpful manner, routes calls, schedules patients, and enters necessary information for patient scheduling into the computer system in a timely and accurate manner.
Processes patients in practice as they present for their appointments.
Possesses the ability to troubleshoot and resolve problems promptly, ensuring patient flow is maintained and informs supervisor of any department and patient issues immediately
Processes admission paperwork, including basic insurance verification. Secures, completes and verifies all pertinent patient demographic and insurance information as part of the registration process., Corrects registration errors as needed.
Records time indicators for lobby wait times.
Calculates patient liabilities and actively collects and processes patient payments.
Reconciles cash drawer at the close of the day.
Performs charge entry for external services (i.e. nursing homes) as necessary.
Schedules referrals or follow-up appointments and/or assists with scheduling, rescheduling or canceling other services for patients. Assists patients with online scheduling and MyChart as necessary.
Assists patients in obtaining necessary referrals for follow-up services and record referrals on tracking tool (referral/consults).
Responsible for and/or assist in obtaining proper authorizations and pre-certifications if applicable for all procedures scheduled through the physician practice
Pulls patient charts as needed per office policy, files and maintains information as appropriate in chart per policy, and routes charts to clinical staff as indicated in office per policy
Verifies RX benefits in electronic health record, per protocol
Refers patients to financial counselors when additional financial counseling or payment arrangements are needed. Completes accounts in revenue cycle software

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Education:

High School Diploma or GED (required)

Licensure/Certification:

None

Experience:

Prior experience in patient registration/healthcare (preferred)

As a Mercy Health associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer

Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email [email protected]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [email protected]

Apply Now

Refine Your Search

patient services representative jobs in springfield, oh

Patient Services Representative - Physician Office - Springfield East Obstetrics and Gynecology

Patient Registration I - Patient Access

Receptionist

Patient Service Representative

Access Specialist II

Patient Care Coordinator

Registrar/Receptionist 2PM-6PM

Dental Front Desk Receptionist

Patient Care Coordinator

Patient Experience Concierge - Emergency Department (ED) - Springfield Regional Medical Center

Intake Coordinator

Infusion Therapy Scheduler - Springfield Cancer Center

Referral Specialist

Patient Access Specialist

Front Office Support

Part Time - Intake Coordinator (Weekends)

Scheduler

Access Specialist II- Prior Authorization- Full Time

Associate Specialist, Patient Access

Patient Services Representative, Neurology, Fulltime, First Shift

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