Top 3 Front desk coordinator/reception Jobs in Springfield Il

Front Desk Coordinator/Reception Job
Vision Source —Springfield, IL
- Full-time
- Clinic
- Entry level
Front Desk Coordinator/Reception
Vision Care Associates (C) —Springfield, IL
- Full-time
- Clinic
- Entry level
Quick Apply

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Front Desk Receptionist / Patient Experience Coordinator
Atlas Rising —Westerville, OH
Previous front desk, receptionist, customer service, sales support, or administrative experience preferred. Maintain a calm, clean, professional, and welcoming…
$18 - $23 an hour
Quick Apply
3d
Patient Experience Coordinator (Office Assistant- Reception)
Rise Chiropractic & Nutrition —Dublin, OH
Process payments, set up packages and billing, and answer patient questions about pricing and plans with ease. Full time, no nights or weekends.
$18 - $21 an hour
Quick Apply
2d

I want to receive the latest job alert for front desk coordinator/reception in springfield il

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

front desk coordinator/reception jobs near springfield il

Front Desk Coordinator jobs in San Francisco, CA

Front Desk Coordinator jobs in San Mateo, CA

Help Desk jobs in Green Bay, WI

Project Coordinator jobs in Oklahoma City, OK

Front Desk Coordinator jobs in Chicago, IL

Help Desk jobs in Laurel, MD

Front Desk Coordinator jobs in Geneva, IL

Hotel Front Desk jobs in Seattle, WA

Front Desk Coordinator jobs in Whitesboro, TX

Front Desk Coordinator jobs in Boston, MA

Hospital Front Desk jobs in New York, NY

Gym Front Desk jobs in Fort Worth, TX

Front Desk Coordinator jobs in Emory, GA

Front End Developer jobs in Indianapolis, IN

Front Desk Coordinator jobs in Thompsons Station, TN

Front Desk Coordinator/Reception Job

Vision Source -
Springfield, IL

Apply Now

Job Details

Full-time

Qualifications

Customer records maintenance
Brand representation
Health record tracking
Managing patient records

Full Job Description

The key functional responsibility of the Front Desk Coordinator is to manage the first impression of the practice for all patients and guests. As the Front Desk Coordinator is the usually the first interaction a patient or guest has with the practice, displaying the brand value and reputation is of highest importance.

The Front Desk Coordinator is responsible for welcoming all new and existing patients and guests to the practice. This may occur via front desk reception, telephone, email, etc. The Front Desk Coordinator ensures efficient patient flow within the practice and maintains a full appointment schedule.

The Front Desk Coordinator will check-in and check-out patients and be responsible for collection of patient fees at time of service.

The Front Desk Coordinator is responsible for maintaining the reception area in a way that is consistent with the practice’s brand.

Competencies:
Frequent Interaction with Others
Must demonstrate the ability to manage multiple interruptions on a continual basis, always maintaining friendly interactions with team members, patients and guests of the practice.

Customer Orientation
The Front Desk Coordinator should be patient focused and displays a desire work within the practice’s brand values to deliver exceptional customer service.

Team Player
Exhibits the ability to work well within the team environment, supporting all members of the team in delivering on the patient experience.

Brand Championship
As the first point of contact, the Front Desk Coordinator must consistently display behaviors that champion the brand value proposition of the practice.

Detail Orientation
Must have the ability to maintain a high level of detail orientation despite frequent interruptions. Accuracy and diligence with regard to patient records, scheduling and file maintenance is required.

Pace of the Environment
Must be able to work at a fast pace.Effectively handling multiple tasks at one time, focusing on patient flow and experience.

Supervision

Under supervision of the Office Manager. Must be able to complete duties without close supervision.

Confidentiality

Will be exposed to confidential information disclosure of which would be contrary to the best interest of the organization and professional ethics.

","responsibilities": "

Job Responsibilities:
Initiate an exceptional patient experience
Greet all patients and guests to the practice
Answer the telephone and direct incoming calls
Schedule appointments and maintaining a full appointment schedule
Keep the Optometrist(s) on schedule and maintaining efficient patient flow
Appointment confirmation and recall reminders
Receiving all incoming mail
Reports to management/leadership on the status of appointment schedule
Reports to management/leadership any patient challenges or complaints, likewise maintains and documents all patient testimonials

Perform other duties as required

"}

Why You’ll Love This Job

The key functional responsibility of the Front Desk Coordinator is to manage the first impression of the practice for all patients and guests. As the Front Desk Coordinator is the usually the first interaction a patient or guest has with the practice, displaying the brand value and reputation is of highest importance.

The Front Desk Coordinator is responsible for welcoming all new and existing patients and guests to the practice. This may occur via front desk reception, telephone, email, etc. The Front Desk Coordinator ensures efficient patient flow within the practice and maintains a full appointment schedule.

The Front Desk Coordinator will check-in and check-out patients and be responsible for collection of patient fees at time of service.

The Front Desk Coordinator is responsible for maintaining the reception area in a way that is consistent with the practice’s brand.
Responsibilities

Job Responsibilities:
Initiate an exceptional patient experience
Greet all patients and guests to the practice
Answer the telephone and direct incoming calls
Schedule appointments and maintaining a full appointment schedule
Keep the Optometrist(s) on schedule and maintaining efficient patient flow
Appointment confirmation and recall reminders
Receiving all incoming mail
Reports to management/leadership on the status of appointment schedule
Reports to management/leadership any patient challenges or complaints, likewise maintains and documents all patient testimonials

Perform other duties as required

Skills & Qualifications

Competencies:
Frequent Interaction with Others
Must demonstrate the ability to manage multiple interruptions on a continual basis, always maintaining friendly interactions with team members, patients and guests of the practice.

Customer Orientation
The Front Desk Coordinator should be patient focused and displays a desire work within the practice’s brand values to deliver exceptional customer service.

Team Player
Exhibits the ability to work well within the team environment, supporting all members of the team in delivering on the patient experience.

Brand Championship
As the first point of contact, the Front Desk Coordinator must consistently display behaviors that champion the brand value proposition of the practice.

Detail Orientation
Must have the ability to maintain a high level of detail orientation despite frequent interruptions. Accuracy and diligence with regard to patient records, scheduling and file maintenance is required.

Pace of the Environment
Must be able to work at a fast pace.Effectively handling multiple tasks at one time, focusing on patient flow and experience.

Supervision

Under supervision of the Office Manager. Must be able to complete duties without close supervision.

Confidentiality

Will be exposed to confidential information disclosure of which would be contrary to the best interest of the organization and professional ethics.

Type: Full Time (Hourly)

Apply Now

Refine Your Search

front desk coordinator/reception jobs in springfield il

Front Desk Coordinator/Reception Job

Front Desk Coordinator/Reception

Explore jobs in cities nearby

I want to receive the latest job alert for front desk coordinator/reception in springfield il

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected