Top 109 Medical office assistant Jobs in Springfield Il

Medical Receptionist/Patient Access Specialist (Front Desk and Call Center )
Springfield Clinic —Springfield, IL
- $16.86 - $23.60 an hour
- Full-time
- OSHA
- Computer literacy
- High school diploma or GED
HIM ASSOCIATE
Memorial Health —Springfield, IL
- $16.50 - $24.82 an hour
- Full-time
- Anatomy knowledge
- Microsoft Excel
- Microsoft Outlook
5d
Medical Office Reception or Call Center (4960/4961)
SIU Medicine —Springfield, IL
- $15.00 - $18.15 an hour
- Day shift
- Surgery
- High school diploma or GED
- Clinic
- Paid holidays
- Disability insurance
OFFICE COORDINATOR
State of Illinois —Springfield, IL
- $4,128 - $5,450 a month
- Full-time
- Bilingual
- Background check
- High school
- Paid parental leave
- Paid holidays
3d
OUTPATIENT MEDICAL IMAGING SCHEDULER I - OP SUPPORT
Memorial Health —Springfield, IL
- $16.50 - $24.82 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Computer skills
Patient Access Specialist - Urgent Care (30 Hours/week; 3 - 10 Hour shifts)
Springfield Clinic —Springfield, IL
- $16.86 - $23.60 an hour
- Part-time
- OSHA
- Computer literacy
- Urgent Care
Radiology Scheduler - Wabash
Springfield Clinic —Springfield, IL
- $19.13 - $27.73 an hour
- Full-time
- OSHA
- Ability to walk for extended periods
- High school diploma or GED
Patient Access Specialist - Urgent Care
Springfield Clinic —Springfield, IL
- $16.86 - $23.60 an hour
- Full-time
- OSHA
- Computer literacy
- Urgent Care
ASC Surgery Scheduler
Springfield Clinic —Springfield, IL
- $19.13 - $27.73 an hour
- Full-time
- CPR Certification
- Surgery
- BLS Certification
Reimbursement Customer Advocat
Health Care Service Corporation —Springfield, IL
- $17.75 - $28.39 an hour
- Full-time
- Research
- High school diploma or GED
- Analysis skills
4d
Customer Service Scheduler
TeleMed2U —Springfield, IL
- Remote
- Google Workspace
- HIPAA
- High school diploma or GED
Quick Apply
3d
Medical Office Specialist - Plastic Surgery - Reception (U) (4962)
SIU Medicine —Springfield, IL
- Day shift
- Surgery
- Computer Science
- Clinic
- Paid holidays
- Disability insurance
Clerical Representative (Hospital Based)
Elevate Patient Financial Solutions —Springfield, IL
- $18.40 - $24.05 an hour
- Full-time
- Hybrid work
- Hospital
- HIPAA
- Typing
- Paid holidays
- Health insurance
Quick Apply
Dental Front Office - Business Assistant
Springfield Dental Care —Springfield, IL
- $18 - $27 an hour
- Full-time
- Dental office
- Current TB test
- HIPAA
- Paid holidays
- Health insurance
Quick Apply
Patient Access Specialist - ASC
Springfield Clinic —Springfield, IL
- $16.86 - $23.60 an hour
- Full-time
- Computer literacy
- Office
- Administrative experience
Medical Office Specialist (U) (4962)
SIU Medicine —Springfield, IL
- Day shift
- Computer Science
- Writing skills
- Clinic
- Paid holidays
- Disability insurance
Front Desk Coordinator/Reception Job
Vision Source —Springfield, IL
- Full-time
- Clinic
- Entry level
Provider Enrollment Specialist (Office Specialist, UMP)
State of Illinois —Springfield, IL
- $4,568 - $6,133 a month
- Full-time
- Bilingual
- Background check
- High school
- Paid parental leave
- Paid holidays
5d
Patient Services Specialist
Gailey Eye Clinic —Springfield, IL
- $17.00 - $19.74 an hour
- Full-time
- Word processing
- High school diploma or GED
- Analysis skills
New Patient Concierge (NPC)
AlignLife Chiropractic & Health Care Center —Springfield, IL
- $20 - $23 an hour
- Full-time
- Background check
- Customer service
- Computer literacy
- Health insurance
- Paid time off
Quick Apply

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Medical Receptionist/Patient Access Specialist (Front Desk and Call Center )

Springfield Clinic -
Springfield, IL

Apply Now

Job Details

Full-time
$16.86 - $23.60 an hour

Qualifications

High school diploma or GED
Typing

Full Job Description

Description

If you have strong customer service skills—both over and the phone and in-person—this role is for you! As a Patient Access Specialist (PAS), you will play a vital role in ensuring seamless patient access by managing incoming calls, assisting patients as their first point of contact and coordinating clinic-wide communications across both our call center and front desk. Additionally, PAS team members support physicians and staff by handling daily schedules, answering phones, retrieving records, verifying patient information, scheduling appointments, processing charges and collecting payments.

Job Relationships

Reports to the Operations Manager

Principal Responsibilities

Answer all incoming calls, identify the need of the caller and take messages as required.
Check patients in, verify and update their information and register new patients as needed.
Collect co-pay and/or payment at time of service as required.
Schedule appointments for the provider according to provider group procedures, maintaining a high level of accuracy.
Identify provider schedule capacity and analyze the availability for patient demand to maximize provider efficiency and schedule utilization.
Collaborate with onsite physicians and clinical staff to streamline scheduling efforts and provide seamless support to patients at their first point of contact.
Request future charts, add-ons, stat orders and other necessary documents. Pull charts in-office when required.
Compile office charts for appointments one day in advance.
Document patient requests to the office nurse through the Electronic Health Record (EHR).
Manage the office bump list, waitlist, routine correspondence and overdue orders for the assigned provider or provider group.
Monitor and process the Access Center list to ensure efficient scheduling and patient follow-up for the assigned provider or provider group.
Maintain a strong understanding of billing and insurance principles and practices.
Direct emergency calls to the office nurse or TeleNurse following established emergency procedures.
Adhere to patient service standards.
Uphold a positive attitude and professional demeanor in all interactions with patients and colleagues.
Take responsibility for ongoing education and ensure adherence to established workflow processes.
Comply with the Springfield Clinic incident reporting policy and procedures.
Adhere to all OSHA and Springfield Clinic training and accomplishments as required per policy.
Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards.

Education/Experience

High School graduate or GED required.

Knowledge, Skills and Abilities

MUST possess excellent customer service skills.
Proficient and accurate typing skills required.
Strength in deductive reasoning.
Ability to work under pressure with accuracy.
Excellent attendance in previous work environment.
Demonstrates intermediate computer skills and knowledge of computer software programs.

Working Environment

Office type environment requiring extended periods of sitting.

PHI/Privacy Level

HIPAA1

Apply Now

Refine Your Search

medical office assistant jobs in springfield il

Medical Receptionist/Patient Access Specialist (Front Desk and Call Center )

HIM ASSOCIATE

Medical Office Reception or Call Center (4960/4961)

OFFICE COORDINATOR

OUTPATIENT MEDICAL IMAGING SCHEDULER I - OP SUPPORT

Patient Access Specialist - Urgent Care (30 Hours/week; 3 - 10 Hour shifts)

Radiology Scheduler - Wabash

Patient Access Specialist - Urgent Care

ASC Surgery Scheduler

Reimbursement Customer Advocat

Customer Service Scheduler

Medical Office Specialist - Plastic Surgery - Reception (U) (4962)

Clerical Representative (Hospital Based)

Dental Front Office - Business Assistant

Patient Access Specialist - ASC

Medical Office Specialist (U) (4962)

Front Desk Coordinator/Reception Job

Provider Enrollment Specialist (Office Specialist, UMP)

Patient Services Specialist

New Patient Concierge (NPC)

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