Top 3 Desktop support specialist Jobs in Springfield Ma

IT Support & Cybersecurity Specialist
HireBridge —Hartford County, CT
- $70,000 - $110,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Senior IT Specialist
JETOBRA INC —East Hartford, CT
- $90,000 a year
- Mid-level
- Assembly
- Experience equivalent to degree accepted
Quick Apply
5d
Desktop Support Specialist
Opus Inspection,Inc —East Granby, CT
- $21 - $26 an hour
- Monday to Friday
- Computer science
- Azure
- Computer Science
- Health insurance
- Dental insurance
Quick Apply

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IT Support & Cybersecurity Specialist

HireBridge
Hartford County, CT

Quick Apply

Job Details

Full-time
$70,000 - $110,000 a year

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
Opportunities for advancement
Life insurance
Retirement plan

Qualifications

Technical documentation
Equipment troubleshooting
Microsoft Exchange
Internal employee customer service
Cloud service support
Desktop (troubleshooting support)
Collaborative technology platforms
Microsoft Teams
IP networking
Microsoft 365 support
Desktop administration
IT department experience

Full Job Description

$70,000–$110,000/year | Full-Time | Onsite – Central Connecticut | Day Shift | Local Travel Between Nearby Facilities

Take ownership of day-to-day IT operations while helping strengthen cybersecurity and compliance in a collaborative, technology-driven organization.

What You'll Be Doing

Serve as the primary point of contact for employee IT support, troubleshooting hardware, software, network, and connectivity issues
Provide Tier I and Tier II desktop and systems support for Windows workstations, laptops, Microsoft 365, and related technologies
Manage user onboarding and offboarding, including provisioning accounts, devices, permissions, and access
Lead vulnerability management efforts and assist with endpoint security, security alerts, and account administration
Support cybersecurity compliance initiatives by maintaining documentation, system inventories, security baselines, and audit evidence
Coordinate with external IT providers, vendors, and contractors to maintain secure and reliable technology systems
Configure and maintain workstation builds, laptops, peripheral equipment, and standard system images
Evaluate software updates, patches, and system upgrades while balancing security and operational needs
Maintain hardware, software, licensing, and technology asset inventories
Monitor system performance, troubleshoot outages, prioritize service requests, and escalate issues when necessary
Recommend improvements to IT infrastructure, security controls, and overall technology operations
Ensure technology systems remain secure, compliant, and well documented

What You Need

4–8 years of hands-on IT support experience in a professional environment
Experience providing Tier I and Tier II desktop and systems support
Strong knowledge of Microsoft 365 including Teams, SharePoint, Exchange Online, OneDrive, and Entra ID
Working knowledge of Windows desktop operating systems, Windows Server, Active Directory, and networking fundamentals (TCP/IP, DNS, Wi-Fi)
Familiarity with cybersecurity concepts including endpoint protection, multi-factor authentication, vulnerability management, and access control
Experience supporting compliance-driven environments such as NIST SP 800-171, CMMC, or similar security frameworks is highly preferred
Strong troubleshooting, organizational, documentation, and customer service skills
Ability to manage multiple priorities while working independently

Preferred Certifications

CompTIA Security+
CompTIA Network+
Microsoft MS-900
Microsoft SC-900
CMMC Registered Practitioner (RP)

Why This Role Stands Out

Blend traditional IT support with growing cybersecurity and compliance responsibilities
Opportunity to build security expertise while remaining hands-on with technology
High level of ownership and visibility within a collaborative organization
Work with modern Microsoft 365 cloud technologies and evolving security tools
Strong professional development opportunities with exposure to cybersecurity frameworks and regulatory compliance
Competitive salary and comprehensive benefits package

Education / Background

Associate degree in Information Technology, Computer Science, or a related technical field preferred.

Bachelor's degree is a plus.

Equivalent professional IT support experience will also be considered.

Work Setup

Full-time
On-site
Day shift
Occasional on-call support for critical incidents and maintenance
Local travel between nearby office locations as needed

Benefits

Medical, Dental & Vision Insurance
Life Insurance
Short- & Long-Term Disability
Retirement Plan with Employer Contributions
Paid Time Off & Company Holidays
Professional Development & Technical Training
Career Growth Opportunities
Work with modern technologies in a collaborative, mission-driven environment

Quick Apply

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desktop support specialist jobs in springfield ma

IT Support & Cybersecurity Specialist

Senior IT Specialist

Desktop Support Specialist

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