The Opportunity
Join our team as a Fraud Analyst and play a critical role in protecting our organization and members from evolving fraud risks. In this dynamic role, you’ll partner closely with senior leadership to support a comprehensive fraud prevention, detection, and response program. You’ll leverage your analytical mindset to investigate suspicious activity, identify emerging trends, and strengthen fraud controls across the organization. This is a unique opportunity to make a real impact, combining investigative work, cross-functional collaboration, and education to stay ahead of fraud threats. If you’re motivated by solving complex problems and safeguarding trust, we encourage you to apply.
Location – East Hartford, CT Hybrid
Hours – Fulltime
Compensation - $58,000-$75,000 (depending on experience, educations, aptitude & equity)
You Are
A Curious & Analytical Problem-Solver
You thrive on uncovering patterns, investigating complex situations, and staying one step ahead of emerging fraud risks.
Collaborative Partner
You enjoy working cross-functionally, sharing insights, and contributing meaningfully to organization-wide fraud prevention initiatives.
Detail-Oriented & Resilient
You are able to manage investigations with precision while navigating ambiguity and evolving threats with confidence.
An Empathetic Communicator & Independent Team Member
You are an independent and adaptable professional. You manage multiple competing priorities with strong organization and timeliness, adjusting quickly to evolving circumstances while communicating with clarity, professionalism, and empathy, building trust with both team members and members. You effectively explain complex and sensitive situations in a clear, approachable way, even in high-pressure environments.
We Are
A purpose-driven organization with a proud legacy. Guided by our mission to enrich lives and create a world where financial freedom is a reality, we lead with heart, show up authentically, and seek to uplift our members, communities, and each other. Our culture is our power, it fuels innovation, amplifies impact, and sets us apart as we grow together and reach new heights.
Key Responsibilities
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Organization-wide Fraud Committee
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Participate in, and contribute to, Committee meetings as organized and led by the Senior Fraud Analyst.
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Fraud Detection and Prevention
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Assist with fraud technology solutions, including third-party relationships, system settings, and risk thresholds.
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Assist with various fraud activity and trend reporting.
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Assist with maintaining an inventory of fraud controls and processes.
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Assist with identifying and understanding emerging risks and trends.
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Assist with the development, implementation, and maintenance of Fraud Risk processes, tools, policies, standards, and procedures in alignment with the Enterprise Risk Program.
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Fraud Investigation and Response
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Analyze and investigate transactions to detect and prevent fraudulent activity based on reports, alerts, or notifications from third parties requesting assistance.
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Perform in-depth investigations regarding actual and suspected fraud activities, including determining root cause.
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Provide oversight and appropriate actions to resolve and lead lessons learned education for internal stakeholders.
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Provide assistance to members in need of understanding common scams, schemes, and fraudulent activity
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Prepare in-depth fraud case investigation narratives, which support: Suspicious Activity Reports, Subpoenas, personnel corrective actions, and police reports.
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Communicate with law enforcement on fraud-related inquiries and requests.
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Pursue recovery of fraud losses.
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Internal and External Fraud Education
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Assist Senior Fraud Analyst in creating, organizing, and delivering internal and external fraud training, including member events, content for member newsletters, and internal fraud alerts.
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Participate in external fraud groups to maintain industry knowledge and fraud trends.
Education and/or Experience:
This role requires Subject Matter Expertise and the ability to provide mentorship, guidance and training to other team members. While this level of expertise will generally be attained with a minimum of one (1) year in a previous fraud investigation and reporting role and a Bachelor’s degree (or equivalent work experience), priority will be placed upon the demonstration of the ability to meet qualifications without an absolute focus on duration of experience, in recognition that the attainment of such qualifications may be obtained at different paces by different individuals.
Certificates, Licenses and Registrations (if applicable):
Certified Fraud Examiner or other related industry certification preferred.
Opportunities for Growth
At AEFCU, your growth matters. We invest in your development with opportunities like individual development plans, educational reimbursement, job shadowing across departments, and hands-on leadership practice through specialized trainings. Whether you’re building new skills or exploring new paths, you’ll be supported every step of the way, because when you grow, we all rise together.
American Eagle is an Equal Opportunity Employer Veterans/Disabled.
