Top 1 library clerk Jobs in springfield ma

Library Senior Clerk
City of Springfield, MA —Springfield, MA
- $18,157.36 a year
- Part-time
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
13d

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Library Senior Clerk
City of Springfield, MA —Springfield, MA
Responsible for performing clerical tasks in the library and maintaining good customer service relations with the patrons. Checks library materials in and out.
$18,157.36 a year
13d

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Customer Services Specialist (20/24 hr.) Northern Lights Branch
Columbus Metropolitan Library —Columbus, OH
Supports location’s customer service plan by proactively greeting customers; answering basic reference and directional questions in person, over the phone, by e…
$18.01 - $23.26 an hour
2d

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Library Senior Clerk

City of Springfield, MA -
Springfield, MA

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Job Details

Part-time
$18,157.36 a year
13 days ago

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance

Qualifications

Customer communication
Customer returns handling
High school diploma or GED
Customer complaint resolution

Full Job Description

Position Purpose/Summary

Responsible for performing clerical tasks in the library and maintaining good customer service relations with the patrons. Work is performed under the direction of the Branch Manager and Central Library Manager of Borrower's Services. No supervision is exercised over other employees.

Essential Functions

Checks library materials in and out. Empties book drop, answers directional questions and registers borrowers.
Packs and unpacks delivery shipment.
Handles paging slips by retrieving items to be sent to another library.
Orders supplies for library as instructed.
Processes overdue items, billing, handles cash through collections and special notices
Resolves patron concerns regarding claims returns, damaged items, etc.
Manage patron holds and patron records
Prepares monthly statistics
Records and processes periodicals and pulls the old ones for deletion
Removes items from the hold shelf and returns same to other libraries
Prepares a weekly cash summary for delivery to the Central Library
Ability to work nights and weekends
Performs other related duties as assigned.

Knowledge, Skills, and Abilities

Ability to interact successfully with staff and the public.
Ability to understand and follow oral and written instructions.
Knowledge of public library policy, services, practices, plans and problems.
Ability to work nights and weekends.

Education and Experience

High school diploma or equivalent.

NOTICE: The following benefits are contingent upon hours worked and bargaining vs. non-bargaining agreements.

Medical/Dental/ Vision
75% City Subsidized
All health insurance plans include Dental and Vision

Retirement
Available to employees working 20+ hours per week

Paid Vacation
Bargaining unit positions are subject to contractual obligations.

Paid Holidays
All City employees receive 11 paid holidays per year.

Paid Sick Time
Full time employees are immediately eligible to begin accruing 1 1/4 days per month which can be taken after 6 months of service. Unused sick days can be rolled over to subsequent calendar years. Supplemental Long Term and Short disability coverage is available to employees at the employee cost.

Paid Personal Days
Use up to 3 of your accrued sick days as Personal days. Personal days cannot be rolled over into the next calendar year.

Family Medical Leave Act (FMLA)
A means for eligible employees to balance work and family responsibilities by taking unpaid leave for authorized reasons.

Training
On the job and instructor led courses available

Employee Assistance Program
Free, confidential and personal assistance to employees and their families to resolve issues that affect their personal lives as well as job performance.

Direct Deposit
Easy, convenient, and free!

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library clerk jobs in springfield ma

Library Senior Clerk

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