Top 10 Mortgage manager Jobs in Springfield Ma

Lending Manager
MassMutual —Springfield, MA
- $81,154.70 - $111,053.80 a year
- Full-time
- System design
- Office
- Bachelor's degree
- Commuter assistance
- Paid holidays
Store Manager II - Ludlow
TD Bank —Ludlow, MA
- $91,000 - $136,240 a year
- Full-time
- Writing skills
- Basic math
- Office
- Health insurance
- Paid time off
8d
Retail Banking Manager
Accenture —Hartford, CT
- $87,400 - $293,800 a year
- Full-time
- 5 years
- Bachelor's degree
- Travel
- Paid holidays
- Disability insurance
Retail Banking Senior Manager
Accenture —Hartford, CT
- $122,700 - $338,300 a year
- Full-time
- Bachelor's degree
- Travel
- Mentoring
- Paid holidays
- Disability insurance
Assistant Store Manager - Ludlow
TD Bank —Ludlow, MA
- $29.75 - $44.50 an hour
- Full-time
- Writing skills
- Basic math
- Mid-level
- Health insurance
- Paid time off
1d
Home Lending Enterprise Retail Sales Manager
KeyBank National Association —East Hartford, CT
- Full-time
- Hybrid work
- 5 years
- Writing skills
- Office
Loan Servicing Manager, Florence MA
Florence Bank —Florence, MA
- $68,888 - $103,000 a year
- Full-time
- 5 years
- Research
- Office
- Profit sharing
- Wellness program
Quick Apply
5d
Assistant Store Manager - Amherst
TD Bank —Amherst, MA
- $29.75 - $44.50 an hour
- Full-time
- Writing skills
- Basic math
- Mid-level
- Health insurance
- Paid time off
Store Supervisor - Amherst
TD Bank —Amherst, MA
- $24.00 - $33.50 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Residential
- Health insurance
- Paid time off

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Lending Manager

MassMutual -
Springfield, MA

Apply Now

Job Details

Full-time
$81,154.70 - $111,053.80 a year

Benefits

Commuter assistance
Caregiver leave
Paid holidays
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
401(k) 10% Match
Bereavement leave

Qualifications

Team supervision
Bachelor's degree
Stakeholder relationship building

Full Job Description

Overview

Finance and Accounting is at MassMutual’s core, and our team is ushering in an era of growth. We are looking for bold ideas, creative solutions, and comfort embracing change. We strive to build a diverse team and leverage different points of view to optimize processes and build strong relationships.

Our team is motivated by challenging work that delivers substantial impact in a culture of accountability and collaboration. We treat policyowners and customers fairly and prioritize financial stability. Being part of a mutual company means that our teams can think long-term, and employees can dive deep into the complex structure of products and the organization.

Our finance teams are experts in their field and thrive in fast-paced environments. They balance the needs of the business and invest in the long term, while always putting the customer first. They align their work with our live mutual philosophy and strive to always make the right choice for our policyowners. We are building a team that truly embodies ‘together we move forward.’

Job Description

Lending Manager

Credit Union Lending

Full-Time (Hybrid – Springfield, MA)

The Opportunity
As the Lending Manager at MassMutual Federal Credit Union (MMFCU), you will be a valued member of a supportive, diverse, and skilled team committed to delivering a consistent and memorable experience to our members and prospective members.

This role is responsible for overseeing the day-to-day lending operations of the credit union, including leading the lending team and driving loan production growth through effective pipeline management, process optimization, and execution across consumer lending, home equity, and mortgage.

It also provides oversight of servicing, lending support functions, and process optimization, while serving as the operational lead for lending-related technology initiatives.

A key near-term priority is leading the lending operations workstream for the credit union’s core system conversion, including workflow design, data validation, testing, training, and post-conversion stabilization.

The Team
Reporting to the Chief Lending Officer (CLO), the lending team is comprised of loan originators, loan processors, loan servicers, analysts, and collections. This role provides direct supervision of loan originators, processors, and servicers, while working closely with analysts and collections in a cross-functional capacity. The team collaborates regularly with other business units across the organization.

The Impact

The following duties for this position are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned:

Lead and oversee the end-to-end execution of the credit union’s lending function across consumer, home equity, and mortgage products, ensuring consistency, efficiency, and service quality
Provide leadership and direction to originations, processing, servicing, and lending support teams to drive effective pipeline management and operational performance
Ensure compliance with all applicable lending regulations and investor requirements (including NCUA, RESPA, and Fannie Mae), while maintaining strong internal controls and quality standards
Direct lending operations across the full lifecycle, including application workflow management, underwriting support coordination, loan funding, collateral and title tracking, servicing oversight, and exception management
Oversee mortgage servicing operations, including complex servicing activities, investor reporting, and direct relationship management with secondary market investors (e.g., Fannie Mae)
Monitor and actively drive lending pipeline, cycle times, and service levels to increase loan production, improve pull-through, and ensure timely processing, closing, and funding of loans
Identify operational risks, bottlenecks, and inefficiencies, and implement scalable process improvements across the lending lifecycle
Develop and maintain SOPs, controls, and documentation to support consistency, compliance, and audit readiness, while driving continuous process improvement
Build and manage operational reporting, dashboards, and performance metrics to support transparency and data-driven decision-making
Serve as Lending Operations Lead for core system conversion and ongoing system optimization, including workflow design, data validation, UAT, training, and post-conversion stabilization
Partner cross-functionally with IT, Finance, Operations, vendors, and internal stakeholders to support system integration, operational readiness, and issue resolution, while serving as an escalation point and backup to the CLO

Minimum Qualifications

Bachelor’s degree
5+ years of lending experience within a financial institution
2+ years of experience managing or overseeing a team

Preferred Qualifications

Credit union experience strongly preferred
Experience with lending systems (e.g., MeridianLink) and workflow optimization
Core system conversion or major system implementation experience
Strong understanding of lending regulations (RESPA, TILA, NCUA, and Fannie Mae servicing expectations)
Experience with process improvement, reporting, and data-driven performance management
Experience leveraging AI tools and large language models to improve workflow efficiency, documentation, and decision support

What You Can Expect at MassMutual

MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect:

Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes
A collaborative environment where perspectives are welcomed
Access to learning, development, and internal networks that support continuous growth and skill-building over time
Employee-led communities and forums that foster connection, learning, and inclusion across the organization
A culture grounded in integrity, responsibility, and stewardship—supported by a company with a strong legacy and a future-focused mindset

Salary Range: $81,154.70 - $111,053.80

#LI-MM1

MassMutual is an equal employment opportunity employer. We welcome all persons to apply.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.

California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.

MassMutual will accept applications on an ongoing basis until such time as a candidate has been offered employment. The job description includes the main duties of this position, which may evolve over time. You may be required to perform other duties not listed.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.

Award-Winning Culture

MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company operated for the benefit of our members and participating policyowners, we are defined by mutuality and our vision to provide financial well-being for all Americans. It’s more than our company structure — it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources and rely on each other when it counts.

We strive to build a thriving community where everyone is valued, included, and feels that they belong.

At MassMutual, we Live Mutual.

How We Work

MassMutual’s flexible workplace approach combines the importance of connecting in person and the flexibility of working remotely. Our hybrid model puts collaboration first with employees coming in at least three days per week to our spectacular campus settings and also enjoying the flexibility of remote Fridays, company-wide remote weeks, and a bank of flexible remote weeks to use throughout the year.

Benefits for the whole you (and your loved ones)

There’s more to your life than your job and there’s more to your aspirations than a paycheck. We take a holistic view of compensation and benefits that provides the flexibility to create a healthy balance in your life for work, family, and community. We offer the benefits you’d expect, like medical, dental, 401(k), and generous vacation time, but we also offer ones you might not expect, like three paid days for volunteering, a $1,250 annual Well-Being Wallet, and up to 320 hours of caregiver leave.

Explore some of our offerings below.

Paid Time Off

In addition to generous vacation time, paid holidays, and flexible holidays, MassMutual offers 'take care' time to care for yourself or someone you love—whether for physical illness or mental health.

Health & Well-Being

In addition to top-line medical and dental coverage, personalized mental health solutions, on-site and virtual health coaching, and much more, MassMutual reimburses employees up to $1,250 per year for eligible expenses supporting mental, physical, and financial well-being.

Financial Well-Being

In addition to competitive salaries and bonuses, educational assistance programs, and much more, MassMutual offers up to a 10% total 401(k) benefit, consisting of a 5% company match and a 5% annual contribution.

Taking Care

MassMutual offers generous maternity and parental leaves, as well as bereavement leave to mourn the loss of a loved one (and the employee defines 'loved one'). In addition, we offer up to 320 hours of caregiver leave to help employees support loved ones in times of need.

Giving Back

MassMutual offers three paid days for employees to volunteer with eligible nonprofits of their choice, and the MassMutual Foundation matches employee donation dollars to eligible nonprofit organizations up to $5,000 annually.

Commuter Benefits

MassMutual offers a Qualified Commuter Program through which eligible employees can pay qualified workplace commuting expenses with before-tax dollars, as well as a commuter wallet option for employees based at Boston and NYC campuses.

Apply Now

Refine Your Search

mortgage manager jobs in springfield ma

Lending Manager

Store Manager II - Ludlow

Retail Banking Manager

Retail Banking Senior Manager

Assistant Store Manager - Ludlow

Home Lending Enterprise Retail Sales Manager

Loan Servicing Manager, Florence MA

Assistant Store Manager - Amherst

Store Supervisor - Amherst