Top 1 Pt telephone interviewer Jobs in Springfield Ma

PT Telephone Interviewer
Advanced Behavioral Health (ABH®) —Hartford, CT
- Part-time
- Remote
- Spanish
- Microsoft Excel
- Microsoft Access
7d

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PT Telephone Interviewer
Advanced Behavioral Health (ABH®) —Hartford, CT
The telephone interviewer conducts activities associated with the collection of data from caregivers. Completion of surveys on-line or manual entry of data…
7d
Telephone Interviewer
Advanced Behavioral Health (ABH®) —Middletown, CT
The telephone interviewer conducts activities associated with the collection of data from caregivers. Completion of surveys on-line or manual entry of data…
12d

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Field / Phone Enumerator
National Association of State Departments of Agriculture —Bellefontaine, OH
Ability to conduct interviews in person or by telephone with farm operators and other individuals. This field enumerator position earns a competitive wage of $…
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Field Enumerator
National Association of State Departments of Agriculture —Marysville, OH
Ability to conduct interviews in person or by telephone with farm operators and other individuals. This field enumerator position earns a competitive wage of $…
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PT Telephone Interviewer

Advanced Behavioral Health (ABH®) -
Hartford, CT

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Job Details

Part-time
7 days ago

Qualifications

Spanish
Microsoft Excel
Microsoft Access
Microsoft Outlook
English
Administrative experience
Desktop applications
Associate's degree
Office experience

Full Job Description

Description

POSITION SUMMARY:
The telephone interviewer conducts activities associated with the collection of data from caregivers

receiving various services, such as MST. This position will represent ABH® and its services in a

positive and professional manner and adhere to ABH®’s best practices, guidelines, policies and procedures as established, promoting ABH® as a leader in behavioral healthcare in all interactions and work. Bilingual skills (Spanish/English) required;

DUTIES AND RESPONSIBILITIES:
Maintenance of assigned client call files including enrollment data, primary caregiver contact information and best time to call;
Conduct surveys in accordance with preferred interviewing practices;
Completion of surveys on-line or manual entry of data after the measure is administered;
Provider relations and customer service to caregivers, providers, MST Institute representatives, DCF and CSSD representatives, and any other key stakeholders regarding data collection or administration of surveys;
Generate reports as required;
Staff the toll-free TAM dedicated phone line;
Maintains confidentiality of all client protected health information and adheres to all HIPAA related policies and procedures;
Demonstrates ethical behavior and cultural sensitivity in all activities involving individuals of diverse backgrounds;
Performs other tasks/responsibilities as required to support the business operations.

Requirements

EDUCATION AND EXPERIENCE REQUIREMENTS:
Associate’s Degree required;
1 year customer service/administrative work experience required;
Attends annual Conflict of Interest training.

KNOWLEDGE/SKILLS/ABILITIES:
Excellent organizational skills;
Bilingual skills (Spanish/English) required;
Strong attention to detail; ability to work on multiple tasks and meet deadlines;
Excellent PC skills with demonstrated experience using Microsoft Office Package (MS Word, Excel, Power Point, Access, Outlook); internet;
Strong written and verbal communication skills required.

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PT Telephone Interviewer

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