Top 2 Recovery navigator Jobs in Springfield Ma

Access Navigator
BEHAVIORAL HEALTH NETWORK INC —Holyoke, MA
- $22 - $24 an hour
- Spanish
- English
- High school diploma or GED
- Tuition reimbursement
- Paid time off
Peer Recovery Specialist
Caring Health Center —Springfield, MA
- $18 - $23 an hour
- Full-time
- Google Workspace
- Addiction Medicine
- Computer literacy
3d

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Youth Peer Behavioral Health Service Provider in Schools
C4 Innovations —North Adams, MA
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Health Navigator – Outreach/Community-Based
Ross County Community Action Commission —Chillicothe, OH
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Access Navigator

BEHAVIORAL HEALTH NETWORK INC -
Holyoke, MA

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Job Details

$22 - $24 an hour

Benefits

Tuition reimbursement
Paid time off
403(b)

Qualifications

Spanish
Customer communication
English
High school diploma or GED

Full Job Description

Behavioral Health Network (BHN) is the largest provider of behavioral health services in Western Massachusetts and was recently recognized by The Boston Globe as a Top 10 Employer in Massachusetts. We are also proud to be a Certified Great Place to Work. If you are a compassionate, organized professional who thrives in fast-paced, team-based care environments and is passionate about supporting individuals in recovery, consider joining our team as an Access Navigator supporting our OTP/OBAT programs .

What We Offer:

Mission-Driven Impact – Play a key role in connecting individuals to life-saving substance use treatment and recovery services
Team-Based Care – Work alongside clinicians, care managers, and recovery-focused professionals
Meaningful Work – Support individuals through critical moments in their treatment journey
Professional Growth – Build experience in care coordination, behavioral health, and community resources
Competitive Compensation & Benefits – Generous PTO, 403(b), tuition reimbursement, and comprehensive benefits

What You’ll Do:

As an Access Navigator, you will serve as a key point of contact for individuals entering treatment, helping guide them through services, assessments, and connections to care.

Serve as the primary point of contact for individuals, ensuring consistent engagement and follow-through
Complete intake processes, assessments, and required documentation within the electronic health record
Collect and utilize Social Determinants of Health (SDOH) data to inform care planning
Coordinate referrals to internal programs and community-based services
Collaborate closely with clinical staff, care managers, and external providers
Maintain consistent communication with individuals throughout their connection to services
Support navigation into care management and recovery support programs
Ensure accurate documentation, tracking, and follow-up of all individuals served

Who You Are:

High School Diploma or GED required; Associate’s Degree preferred
1–2 years of experience in a healthcare or behavioral health setting required
Bilingual (Spanish/English) required
Knowledge of substance use, mental health, and care management preferred
Strong organizational, communication, and customer service skills
Ability to work with diverse populations in a compassionate and professional manner
Comfortable using electronic health records and standard computer systems
Knowledge of community resources and how to access them
Flexible, team-oriented, and able to manage multiple priorities

PAY: $22.00 - $24.00 per hour

We Hire for HEART!

Since 1938, BHN has delivered high-quality, culturally responsive behavioral health care across Western Massachusetts. Our core values — Humanity, Empowerment, Accountability, Respect, and Teamwork — guide how we lead, how we serve, and how we support one another.

If you’re ready to make a meaningful impact helping individuals access care and recovery services, we’d love to hear from you.

Apply today at www.bhnworks.org (http://www.bhnworks.org)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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recovery navigator jobs in springfield ma

Access Navigator

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