Top 7 Service desk manager Jobs in Springfield Mo

Senior Database Administrator
City of Springfield, MO —Springfield, MO
- $54,214.78 - $103,667.20 a year
- Online Application
- SQL
- Bachelor's degree
- US work authorization
System Administrator I
JMARK —Springfield, MO
- $45,000 - $55,000 a year
- Full-time
- Windows
- Driver's License
- Travel
Quick Apply
IT Support Analyst
O'Reilly Automotive Stores —Springfield, MO
- Full-time
- Bilingual
- Research
- Mid-level
- Employee stock purchase plan
- Health insurance
Quick Apply

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System Administrator I (Onsite)
JMARK —Springfield, MO
Responds to IT requests through calls, emails, and tickets. Technology Second., JMARK partners with businesses to transform technology into a true driver of…
$42,500 - $55,000 a year
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System Administrator I
JMARK —Springfield, MO
You will work independently and as part of a team to answer service desk calls, urgently analyze technical issues, troubleshoot over the phone/onsite/via remote…
$45,000 - $55,000 a year
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Senior Database Administrator

City of Springfield, MO -
Springfield, MO

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Job Details

Full-time
$54,214.78 - $103,667.20 a year

Qualifications

Content creation for technical audiences
System performance optimization
SQL
Database server management
Software documentation
Technical troubleshooting support
System tuning
Data performance optimization
Technical writing experience within technology
Production troubleshooting

Full Job Description

Description

Current vacancy in Enterprise Division of Information Systems Department.

Guaranteed Consideration Application Deadline: July 16th - This position is OPEN UNTIL FILLED. Applications will be accepted until the position is filled.

This position has the option to underfill as a Database Administrator

The City of Springfield is seeking an experienced Senior Database Administrator to join our Information Systems Department. This role is responsible for designing, installing, monitoring, maintaining, patching, cloning, and performance-tuning production databases, including the City’s Oracle E-Business Suite (EBS) environment, which serves as our HRMS and Financial system.

Our EBS environment leverages Oracle databases, WebLogic, and concurrent managers hosted on Oracle Cloud Infrastructure (OCI). This position ensures high levels of data availability, reliability, performance, and security across all related systems.

The Senior Database Administrator also develops, implements, and oversees database policies and procedures that safeguard system integrity, ensure availability, and support the operational needs of the organization.

Information Systems is a department dedicated to supporting City departments, employees and facilities with technical solutions and expertise. To that end, the team is comprised of our Help Desk Support, Enterprise Software, Geographical Information Systems, Network and Telecommunications teams.

Project management, consulting and implementation
Software development, deployment and maintenance
Internet & Network services
Desktop, Laptop Computers, tablets and mobile devices
Telephone, fax and print services

This position is vital to the City's functionality, ensuring process improvement, relationship, and trust building. The City of Springfield follows the Trust Edge framework in our daily work.

Trust Edge Model

The City of Springfield’s leadership culture is grounded in processes, relationships, and trust. Leaders across the organization operate within the principles of The Trust Edge Framework®, which emphasizes:

Clarity, Compassion, Character, Competency, Commitment, Connection, Contribution, and Consistency

These principles guide how we work together, build relationships, and serve our community.

Please click here for information on our excellent benefits!

Qualifications and Requirements

Senior Database Administrator:

Experience, Education, and Training

Requires graduation from an accredited college or university with a Bachelor’s Degree in Information Systems or related discipline;

AND

At least three years of experience in computer databases;
Education, training, and/or work experience must have included experience in Relational SQL Databases, database tuning, troubleshooting and strong technical documentation;
Equivalent work experience may be substituted for the degree requirement.

PREFERRED

Linux/Unix server administration experience is also preferred.

Licensing/Certification

Oracle Database Administration, Oracle Cloud Infrastructure and Microsoft MCSA SQL Server are preferred.

Database Administrator:
Experience, Education, and Training

Typically requires graduation from an accredited college or university with a Bachelor's Degree in Information Systems or a related discipline;

AND

At least one year of experience in computer databases;
Education, training, and/or work experience must have included experience in Relational SQL Databases;
Equivalent work experience may be substituted for the degree requirement.

Licensing/Certification

None required.

Functions

Senior Database Administrator:
For more information about essential functions and other requirements, please see the job description.

Salary - $58,315.71 - $103,658.04 Annually

Database Administrator:
For more information about essential functions and other requirements, please see the job description

Salary - $54,214.78 - $96,436.28 Annually

Other Requirements

The City of Springfield promotes equal employment opportunities to all without regard to race, color, religion, sex, national origin, age, status as a protected veteran, or status as a qualified individual with a disability, or other legally protected status. All qualified applicants will receive consideration for employment.

Individuals with disabilities who believe they will need an accommodation to undergo any part of the interview, examination, or pre-employment process, should request a reasonable accommodation in accordance with the Americans with Disabilities Act prior to the testing or appointment. Requests should be requested by contacting City of Springfield Human Resources by phone, 417-864-1607, or in person at the Municipal Busch Building, 840 Boonville Ave. Springfield, MO 65802.

Proof of United States Citizenship/Authorization to Work in the United States as established by the Immigration Reform Act of 1986 is a condition of employment. We are committed to a drug-free workplace. Pre-employment drug testing is required.

All interested candidates MUST complete the City of Springfield on-line application in its entirety. The candidate profile must include all employment history with accurate and complete information prior to submission. Resumes alone will not be accepted as the application, but they may be submitted as supplemental documentation.

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service desk manager jobs in springfield mo

Senior Database Administrator

System Administrator I

IT Support Analyst

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