Top 23 Customer service associate i Jobs in Springville Ut

Contact Center Concierge I
FASHIONPHILE —Lehi, UT
- From $20 an hour
- Weekends as needed
- In-person
- Communication skills
- Entry level
- Commuter assistance
- AD&D insurance
Quick Apply
Customer Service Associate I
Family Dollar —Provo, UT
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Success Support Associate I
Human Interest —Lindon, UT
- $18 - $20 an hour
- Full-time
- Office
- Organizational skills
- Fair chance
- Health insurance
- Dental insurance
12d
Customer Service Associate I
Dollar Tree —Spanish Fork, UT
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Success Support Associate I, Bilingual
Human Interest —Lindon, UT
- $18 - $20 an hour
- Full-time
- Spanish
- English
- Office
- Health insurance
- Dental insurance
Treasury Management Support Specialist I
Altabank —Pleasant Grove, UT
- Extended hours
- Microsoft Word
- Research
- Mid-level
- Profit sharing
- Health savings account

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Contact Center Concierge I
FASHIONPHILE —Lehi, UT
Pay Rate: This position begins at $20.00/HR for all New Hires joining the company fully remote in the state of Utah. What We’re Looking For.
From $20 an hour
Quick Apply
1 year Member Support Specialist
Deseret Mutual Benefit Administrators —Salt Lake City, UT
This position also offers the opportunity to develop a comprehensive knowledge of benefits, supporting professional growth and advancement within the team.
Quick Apply
4d

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Contact Center Concierge I

FASHIONPHILE -
Lehi, UT

Quick Apply

Job Details

From $20 an hour

Benefits

Commuter assistance
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Vision insurance
401(k) matching
Employee discount
Life insurance
Paid sick time

Qualifications

Live chat
Authentication
Customer relationship building
Email customer support
Customer retention strategy
Loyalty marketing
Phone communication
Client file management
Shopify
De-escalation techniques
Conflict de-escalation
Brand representation
E-commerce
Managing clients in a customer support role
Brand advocacy
Salesforce Cloud
Task prioritization
Video communication
CRM system proficiency
Cross-functional collaboration
Customer interaction during outreach
Communication skills
Email support
Entry level
Client interaction via phone calls

Full Job Description

FASHIONPHILE is more than just fashion — we’re revolutionizing the ultra-luxury fashion experience in order to create a sustainable alternative that extends the life cycle of products and makes them more accessible to a diverse customer base. As we strive to become the world's most sought-after brand in luxury re-commerce, we know it's our team members who make it all happen! We value diversity in our people, perspectives, and products. For us, it's the only way to cultivate the creativity and innovation essential to achieving our mission and supporting our customers. We do this both in-person and through our digital omni-channel experiences. If you're someone who embraces change, is authentic, and wants to make an impact this is the place for you.

About the Opportunity

We’re looking for a Client Concierge to join us remotely in the state of Utah working 9:45 AM PST - 6:15 PM PST Sunday - Thursday or Tuesday - Saturday. This fully remote role is dedicated to delivering a premium, personalized experience to our clients, serving as a key point of contact for complex inquiries related to luxury resale, authentication, pricing and company policies. Through thoughtful communication and expert service, the Client Concierge plays a vital role in enhancing client satisfaction and elevating the overall FASHIONPHILE experience.

Deliver exemplary service by anticipating client needs, educating, advising, and problem-solving with clients on our offerings, policies, and the luxury resale market.
Handling inbound (95%) and outbound (5%) customer interactions via phone, chat, and email, delivering luxury-level support.
De-escalating dissatisfied customers professionally while offering solutions and support.
Collaborate with various internal teams to ensure a seamless and sophisticated client experience reflective of the FASHIONPHILE brand and evolving service offerings
Document client interactions with precision, contributing to our database and helping refine our client experience strategy.
Maintain strong client relationships by offering expert product advice and fashion trend insights via site chat, video chat, text, email, and phone. Personalize service through follow-ups, thoughtful notes, and tracking client needs.
Conduct client outreach in support of our Save-a-Sale program, Partner Program, and other client retention and Loyalty-based initiatives.
Acting as a brand ambassador, ensuring every interaction reflects FASHIONPHILE’s luxury and re-commerce values.

What We’re Looking For

A customer-first mindset with strong understanding of luxury service expectations.
Excellent verbal and written communication skills, with the ability to explain complex topics clearly and professionally.
A team player who values collaboration, but is also comfortable working independently.
Ability to multitask, prioritize and manage time effectively
Individuals who are open to receiving feedback and are always willing to learn
Strong proficiency in working with e-commerce platforms and navigating websites
Ability to de-escalate, demonstrate discretion,and resolve stressful situations, maintaining a calm and professional demeanor with frustrated customers.
Ability to work on-site with flexible shifts, including weekends, holidays, and evenings.
Nice to Have: Prior experience with Ring Central Contact Center, Salesforce, Shopify and Google Suite tools.
Nice to Have: Experience in luxury customer service, e-commerce, or high-end retail.

What We Offer

Medical, Dental and Vision Coverage
FSA options for Medical, Dependent Care & Commuter Benefits
Paid Time off, Paid Sick Time, and Paid Holidays
401(k) with generous match program
Free Life Insurance and AD&D
Long Term Disability Insurance
Employee Discount

Pay Rate: This position begins at $20.00/HR for all New Hires joining the company fully remote in the state of Utah. Every Employee will have the opportunity for continued promotional opportunities as you grow with the department and with the company.

Quick Apply

Refine Your Search

customer service associate i jobs in springville ut

Contact Center Concierge I

Customer Service Associate I

Customer Success Support Associate I

Customer Service Associate I

Customer Success Support Associate I, Bilingual

Treasury Management Support Specialist I

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