Top 3 System and desktop support specialist Jobs in St. John, Ks

IT Support Specialist
St. John-Hudson USD 350 —St. John, KS
- $16 - $20 an hour
- Part-time
- Google Workspace
- Mid-level
- Windows
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2d

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IT Support Specialist
St. John-Hudson USD 350 —St. John, KS
Excellent communication skills with the ability to translate technical information into clear guidance for users of varying technical backgrounds.
$16 - $20 an hour
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2d
IT Systems Support Analyst (STF2919) - In person
Hutchinson Community College —Hutchinson, KS
Oversee, develop and document new IT related initiatives. Maintain adequate system administration and support records and licensing.
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Associate or bachelor’s degree in an information technology related field. Provides technical support and guidance to end users, resolving issues in…
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Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred; equivalent experience considered.
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IT Support Specialist

St. John-Hudson USD 350
St. John, KS

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Job Details

Part-time | Full-time
$16 - $20 an hour
2 days ago

Qualifications

Desktop computer repair
Mobile device support
Network hardware support
Incident report management
Incident management software
Hardware maintenance
Windows
Productivity software support
Computer hardware
Desktop (troubleshooting support)
Computer management
Incident management operations support
Customer support ticket management
macOS administration
macOS
Productivity software
Systems analysis
Peripheral hardware support
Ticketing system technical support
Mobile devices

Full Job Description

Job Overview
We are seeking a dynamic and proactive Technology Support Specialist to join our team. In this vital role, you will serve as the frontline for technical assistance, ensuring seamless operation of hardware, software, and network systems across our organization. Your expertise will empower users to maximize their productivity while maintaining robust security and infrastructure standards. This position offers an exciting opportunity to troubleshoot complex issues, implement solutions, and contribute to a resilient IT environment that advances our mission.

Responsibilities

Provide comprehensive technical support to end-users across various platforms, including Windows and macOS operating systems.
Troubleshoot software issues related to productivity tools such as Google Workspace and Microsoft Office and specialized enterprise applications.
Manage computer hardware including desktops, laptops, mobile devices, and peripherals to ensure optimal performance.
Maintain and support IT infrastructure components like Active Directory, DNS, DHCP, VPNs, firewalls, LAN/WAN networks, and network devices.
Assist with computer management tasks using tools for ticketing and asset management.
Support network administration activities including TCP/IP configuration, TCP troubleshooting, DNS resolution, and network security protocols.
Collaborate with team members for incident tracking, problem resolution, and project management.
Conduct analysis of system logs and performance metrics to identify potential issues before they impact users.
Facilitate user onboarding/offboarding processes related to hardware setup, software installation, and access permissions.

Requirements

Proven experience in providing IT support with a focus on desktop support and help desk functions.
Strong knowledge of operating systems including Windows (Windows Server), macOS, and Linux environments.
Familiarity with computer networking concepts such as LAN/WAN architecture, TCP/IP protocols, DNS management, VPN setup, firewall configuration, and network security best practices.
Hands-on experience with software troubleshooting for applications like Microsoft Office Suite and enterprise tools.
Ability to manage computer hardware components effectively while supporting mobile devices.
Experience working with IT ticketing systems for incident tracking and resolution.
Excellent communication skills with the ability to translate technical information into clear guidance for users of varying technical backgrounds.
Strong analysis skills to diagnose issues quickly and implement effective solutions efficiently. Join us as an IT Support Specialist if you’re passionate about delivering exceptional IT service and supporting a PreK-12 education environment! Bring your expertise in computer hardware management, network administration, and customer service to help us build a resilient technology environment that empowers our organization every day.

Pay: $16.00 - $20.00 per hour

Work Location: In person

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system and desktop support specialist jobs in st. john, ks

IT Support Specialist

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