Top 57 Help desk technician Jobs in St. Louis, Mo

HELP DESK TECHNICIAN
St Louis Public Library —St. Louis, MO
- From $19.74 an hour
- Full-time
- Google Workspace
- Office
- Windows
- Paid holidays
- Health insurance
Quick Apply
Help Desk Technician
Midwest BankCentre —St. Louis, MO
- Full-time
- Mid-level
- Windows
- High school diploma or GED
IT Support Technician
Amentum —St. Louis, MO
- $33 - $35 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
- Employee stock purchase plan
- Paid holidays
4d
IT Help Desk Technician
nimble —Chesterfield, MO
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Windows
Quick Apply
Help Desk Technician
St. Clair County (IL) —Belleville, IL
- $35,000 - $45,000 a year
- Full-time
- Computer literacy
- Office
- Ability to lift 50 pounds
4d
Desktop Support Technician
Roeslein & Associates —St. Louis, MO
- Full-time
- Computer literacy
- Pass drug screening
- Mid-level
- Paid parental leave
- Paid holidays
Quick Apply
4d
Help Desk Technician
LOGAN UNIVERSITY —Chesterfield, MO
- Weekends as needed
- Mid-level
- Office
- Ability to lift 50 pounds
Quick Apply
Service Desk Technician
Concordia Plans —St. Louis, MO
- Computer science
- Computer Science
- Mid-level
- Health insurance
- 403(b)
IT Service Desk Technician II
Keeley Construction —St. Louis, MO
- Monday to Friday
- Hybrid work
- Mid-level
- 3 years
- SharePoint
- Opportunities for advancement
Quick Apply
Software Support Technician
Concordia Publishing House —St. Louis, MO
- Full-time
- Hybrid work
- Microsoft Access
- Windows
- High school diploma or GED
- Paid jury duty
- 403(b) matching
Quick Apply
Data Center Technician
St. Luke's Hospital - MO —Chesterfield, MO
- Computer science
- Computer Science
- Mid-level
- Health savings account
- 401(k)
6d
Support Technician – Help Desk – Hospitality POS
DCRS Solutions —Maryland Heights, MO
- Weekends as needed
- Clean driving record
- Windows
- Driver's License
- Mileage reimbursement
- Health insurance
IT Technician
CITY OF BALLWIN MO —Ballwin, MO
- Full-time
- Mid-level
- Ability to lift 50 pounds
- Presentation skills
Level 1 Support Desk Technician
FeatherShark —Chesterfield, MO
- $24.50 - $25.00 an hour
- Full-time
- English
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
Information Technology Support Technician Level 2
Joyce Meyer Ministries —Fenton, MO
- Full-time
- Hybrid work
- Mid-level
- Windows
- High school diploma or GED
- Wellness program
- 403(b) matching
Quick Apply
Endpoint Support Technician II - Stifel Bank
Stifel —St. Louis, MO
- Full-time
- Microsoft Outlook
- Mid-level
- Windows
- Health insurance
- Dental insurance
3d
Jr. Helpdesk Technician
Persistent Technology, Inc. —Scott AFB, IL
- Full-time
- HIPAA
- Mid-level
- Microsoft Office
Quick Apply
Computer Repair Technician
Tech Remove —St. Louis, MO
- $18 - $19 an hour
- Overtime
- Background check
- Military
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply
5d
Desktop Support Engineer (Independent Contractor)
Axiom Technologies —St. Louis, MO
- Full-time
- Mid-level
- Windows
- 3 years
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —St. Louis, MO
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
Quick Apply

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help desk technician jobs near st. louis, mo

HELP DESK TECHNICIAN

St Louis Public Library -
St. Louis, MO

Quick Apply

Job Details

Full-time
From $19.74 an hour

Benefits

Paid holidays
Health insurance
Dental insurance
Tuition reimbursement
Pension plan
Life insurance

Qualifications

Desktop computer repair
Non-technical user support
Google Workspace
Laptop (troubleshooting support)
Hardware maintenance
Windows
Computer hardware
Desktop (troubleshooting support)
Productivity software
Desktop administration
Peripheral hardware support

Full Job Description

The St. Louis Public Library is seeking a Help Desk Technician to join the Technology Department. The Help Desk Technician is responsible for providing Level 1 support to Library staff. We are looking for an ideal candidate who is willing to learn everything and are enthusiastic about helping people.

In this role you will:

- Respond to incoming telephone calls and Help Desk ticket requests from users experiencing problems with hardware and other equipment.
- Respond to incoming telephone calls and Help Desk ticket requests from users experiencing problems with basic software.
- Provide basic support for problems with desktops, laptops, Chrome devices, printers, scanners, mobile devices, etc.
- Thoroughly document troubleshooting progress in ticketing system
- Troubleshoot issues before escalating tickets to the next level of support
- Image and install new computers
- Follow surplus procedures for equipment that is no longer needed
- Maintain an accurate inventory of technology equipment
- Complete other duties as assigned

You will need to have:

- Associate’s degree or equivalent from two-year college or technical school
- 1- 3 years of Technology work experience required
- CompTIA A+ certification preferred
- Excellent written and verbal communication skills and an ability to communicate effectively with technical and non-technical users
- An ability to prioritize and multitask, troubleshoot, and problem solve
- Strong organizational skills and attention to detail
- An ability to work well as a team member
- A dependable vehicle for the purpose of responding to support calls at all St. Louis Public Library locations.

You will need to be skilled in:

- Windows 10 and 11 desktop systems
- Hardware support
- Google Workspace
- Microsoft Office Suite

You will earn:

Competitive salary starting at $19.74 an hour
Medical, dental, and life insurance
Paid vacation, holidays, and sick days
Pension plan through the Employees Retirement System of the City of St. Louis
Partial tuition reimbursement for approved courses
Professional development

Schedule:

Monday - Friday, 8 am - 5 pm

About SLPL:

St. Louis Public Library is a true urban library, representing the historic center of the St. Louis region: the City of St. Louis. With its roots in the mid-1800s, St. Louis Public Library has a long history of innovation and service, a large and historic collection including rare books and extensive special collections, and a diverse and dedicated staff. Our technology is a major resource throughout the City and beyond, and the Library makes an enormous investment in technology annually to keep them state of the art. We operate 16 locations in a relatively small city of 61 square miles. These range from the magnificent Central Library – one of the world’s great public libraries – to regional and neighborhood libraries that vary in size and design but are centerpieces in their communities. St. Louis was an early, passionate supporter of library services to children, and that remains a core value and mission. Outreach into our varied communities, marketing the Library’s remarkable strengths, and working with civic and cultural partners to benefit St. Louisans are all closely held values and goals at the Library.

About downtown St. Louis:

This position will work in the heart of the St. Louis Public Library system in the library administration building. Located in Downtown West, the administration building is next door to the renowned Central Library, an architectural masterpiece designed by Cass Gilbert, and steps from all the shops, restaurants, and entertainment that downtown St. Louis has to offer.

To apply:

If you are interested in this opportunity, please visit slpl.org/employment and submit your cover letter and resume. Thank you!

Quick Apply

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help desk technician jobs in st. louis, mo

HELP DESK TECHNICIAN

Help Desk Technician

IT Support Technician

IT Help Desk Technician

Help Desk Technician

Desktop Support Technician

Help Desk Technician

Service Desk Technician

IT Service Desk Technician II

Software Support Technician

Data Center Technician

Support Technician – Help Desk – Hospitality POS

IT Technician

Level 1 Support Desk Technician

Information Technology Support Technician Level 2

Endpoint Support Technician II - Stifel Bank

Jr. Helpdesk Technician

Computer Repair Technician

Desktop Support Engineer (Independent Contractor)

Now Hiring IT and Telecom Field Technicians

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