Top 19 Hospitality operations manager Jobs in St. Louis, Mo

Senior Rooms Operations Manager
Marriott International, Inc —St. Louis, MO
- $79,000 - $99,000 a year
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
4d
Restaurant Operations Management
Waffle House, Inc. —St. Louis, MO
- $65,000 - $85,000 a year
- Full-time
- Restaurant management
- Restaurant
- Entry level
- Paid training
- Paid parental leave
Quick Apply
Rooms Operations Manager
Marriott International, Inc —Clayton, MO
- $60,000 - $73,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Business Administration
11d
Beverage Operations Manager
St. Louis Symphony Orchestra —St. Louis, MO
- Full-time
- Background check
- Bar
- CPR Certification
Quick Apply
Store Operations Manager (GM)
Insomnia Cookies —St. Louis, MO
- Full-time
- Microsoft Outlook
- Sales
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Restaurant Operations Manager
First Watch Restaurants, Inc. —O'Fallon, IL
- Up to $65,000 a year
- Full-time
- Sales
- Mid-level
- Team management
- Disability insurance
- Health insurance
2d
Operations Manager
KMG Hotels —Chesterfield, MO
- $50,000 - $55,000 a year
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
Quick Apply
Operations Restaurant Manager
Peel Wood Fired Pizza —Clayton, MO
- $52,000 - $63,000 a year
- Weekends as needed
- Hospitality
- Mid-level
- Leadership
- Health insurance
- Dental insurance
Quick Apply
Night Operations Manager Seven Gables
Seven Gables —Clayton, MO
- $22 - $24 an hour
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- Hotel
- Health insurance
- Dental insurance
11d
Bakery Operations Manager
ECKERTS INC —Belleville, IL
- $55,000 - $65,000 a year
- Weekends as needed
- Customer service
- Merchandising
- Mid-level
Restaurant Operations Manager
Main Event Entertainment —Chesterfield, MO
- $55,311 - $65,072 a year
- Weekends as needed
- Mid-level
- Recruiting
- Leadership
- Disability insurance
- Dental insurance

Related jobs to explore

Based on your search for hospitality operations manager

Operations Manager
Confidential —St. Louis, MO
Lead high-impact operational initiatives and cross-functional projects from planning through implementation, measuring results and driving continuous…
$85,000 - $110,000 a year
Quick Apply
Logistics Operations Manager
Mason Alexander —St. Louis, MO
We are looking for a visible, local leader who can manage CDL drivers, protect service reliability, maintain strict DOT/FMCSA compliance, and represent…
From $75,000 a year
Quick Apply
5d

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Restaurant Operations Manager
Northstar Cafe —Westerville, OH
You’ll start with five months of immersive, hands-on training, guided by a dedicated mentor who will help you learn every part of restaurant operations—from…
$70,000 - $90,000 a year
Quick Apply
Restaurant Operations Management
Waffle House, Inc. —Columbus, OH
Unique opportunity to invest in Waffle House stock via payroll deductions of up to 10% of your income (eligible after 90 days or when promoted to Restaurant…
$65,000 - $85,000 a year
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for hospitality operations manager in st. louis, mo

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

hospitality operations manager jobs near st. louis, mo

Senior Rooms Operations Manager

Marriott International, Inc -
St. Louis, MO

Apply Now

Job Details

Full-time
$79,000 - $99,000 a year
4 days ago

Qualifications

Hotel cost control
Cost management
Employee onboarding
Financial operations
Hotel housekeeping management
Employee grievance management
Hotel strategy implementation
Hotel quality control
Customer satisfaction tracking
Associate's degree in Business Administration
Team scheduling
Managing hospitality teams
Hotel quality assurance
Mid-level
Cost control
Performance management
Quality improvement leadership
Quality control audit
High school diploma or GED
Team development
Hiring
Compliance monitoring
Financial report interpretation
Hospitality Management
Employee relations management
Leading team collaboration initiatives
Interviewing
Cost reduction analysis
New hire orientation
Profitability analysis

Full Job Description

Additional InformationRelocation Assistance Available
Job Number26098474
Job CategoryRooms & Guest Services Operations
Location800 Washington Ave, Saint Louis, Missouri, United States, 63101VIEW ON MAP
ScheduleFull Time
Located Remotely?N
Position Type Management
Pay Range: $79,000-$99,000 Annually
Bonus Eligible: Y

JOB SUMMARY

Manages the execution of all operations in the rooms area departments (e.g.,Front Office, Engineering/Maintenance,Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Monitors compliance with standards and procedures. Leads specific team while assisting with meeting or exceeding property goals.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

CORE WORK ACTIVITIES

Leading Room Operations Team

Verifies that goals are being translated to the team as they relate to guest tracking and productivity.

Manages the execution of all operations in the rooms area departments (e.g., Front Office, Engineering/Maintenance, Housekeeping) and manages staff.

Leads specific team while assisting with meeting or exceeding property goals.

Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.

Understands employee and guest satisfaction results and developis action plans to attack needed areas and expand on strengths.

Sets clear expectations, with the General Manager, for the team.

Verifies that the team has the capabilities to meet expectations.

Leads by example demonstrating self-confidence, energy and enthusiasm.

Assists employees in understanding guests’ ever-changing needs and expectations, and exceeding them.

Managing Property Rooms Operations Function(s)

Follows property specific second effort and recovery plan.

Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.

Takes proactive approaches when dealing with employee concerns.

Extends professionalism and courtesy to employees at all times.

Communicates/updates all goals and results with employees.

Meets semiannually with staff on a one-to-one basis.

Schedules the team against guest and hours/occupied room goals.

Monitors compliance with standards and procedures.

Performs hourly job functions as needed.

Providing Exceptional Customer Service

Provides excellent customer service by being readily available/approachable for all guests.

Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.

Takes proactive approaches when dealing with guest concerns.

Extends professionalism and courtesy to guests at all times.

Responds timely to customer service department request.

Verifies all team members meet or exceed all hospitality requirements.

Managing Profitability

Performs required annual Quality audit with General Manager (GM) & Regional Director (RD).

Verifies that a viable key control program is in place.

Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.

Conducting Human Resources Activities

Interviews and assists in making hiring decisions.

Promotes both Guarantee of Fair Treatment and Open Door policies.

Verifies that orientations for new team members are thorough and completed in a timely fashion.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

hospitality operations manager jobs in st. louis, mo

Senior Rooms Operations Manager

Restaurant Operations Management

Rooms Operations Manager

Beverage Operations Manager

Store Operations Manager (GM)

Restaurant Operations Manager

Operations Manager

Operations Restaurant Manager

Night Operations Manager Seven Gables

Bakery Operations Manager

Restaurant Operations Manager

Related jobs to explore

Explore jobs in cities nearby

I want to receive the latest job alert for hospitality operations manager in st. louis, mo

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected