Top 18 Hotel front office manager Jobs in St. Louis, Mo

Front Office Manager
AC Marriott —Chesterfield, MO
- 8 hour shift
- Inventory management
- Mid-level
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Assistant Front Office Manager
Hyatt CENTRIC DOWNTOWN ST. LOUIS —St. Louis, MO
- From $24 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
12d
Assistant Front Office Manager
Sheraton Westport Plaza Hotel St. Louis —St. Louis, MO
- $21 an hour
- Full-time
- Inventory control
- Restaurant management
- Mid-level
Quick Apply
Rooms Operations Manager
Marriott International, Inc —Clayton, MO
- $60,000 - $73,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Business Administration
14h
Front Desk Agent
21c Museum Hotels —St. Louis, MO
- Full-time
- Background check
- Entry level
Quick Apply
19h
Assistant Front Office Manager
Doubletree Westport Hotel —St. Louis, MO
- From $21 an hour
- Full-time
- Bilingual
- Mid-level
- Accounting
- Health insurance
- Dental insurance
Quick Apply
1d
Night Shift Operations Manager Hotel Saint Louis
Hotel Saint Louis —St. Louis, MO
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- Hotel
- Health insurance
- Dental insurance
14h
Guest Services Representative
Extended Stay America —St. Louis, MO
- $15.50 an hour
- Part-time
- Basic math
- English
- Hotel
Quick Apply
12d
Sales Executive St. Louis
Marriott International, Inc —Creve Coeur, MO
- $71,000 - $92,000 a year
- Full-time
- Marketing
- No experience needed
- Mid-level
Front Desk Clerk
1221 LOCUST LLC - HOME 2 SUITES —St. Louis, MO
- $14 an hour
- Full-time
- Hotel
- High school diploma or GED
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
Operations Manager
KMG Hotels —Chesterfield, MO
- $50,000 - $55,000 a year
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
Quick Apply
Night Auditor
Sonesta —St. Louis, MO
- Weekends as needed
- Sales
- Writing skills
- Basic math
- Paid parental leave
- Health savings account
Night Auditor
LM SERVICES CORPORATION GROUP —St. Louis, MO
- $15 an hour
- Part-time
- Computer literacy
- Writing skills
- English
Quick Apply
Assistant Hotel Manager
American Cruise Lines —Alton, IL
- Full-time
- Bar
- Sales
- Military
- Dental insurance
- Vision insurance
Quick Apply
Shuttle Driver
Sheraton Westport Plaza Hotel St. Louis —St. Louis, MO
- $15 an hour
- Full-time
- CDL B
- Clean driving record
- Ability to walk for extended periods
Quick Apply
Guest Service Representative
Extended Stay America —O'Fallon, IL
- $15.38 - $15.78 an hour
- Part-time
- Basic math
- English
- Hotel
Quick Apply

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Front Office Manager
AC Marriott —Chesterfield, MO
Lead the front office operation to deliver a refined, efficient, and thoughtfully curated guest experience aligned with AC Marriott’s European inspired…
Quick Apply
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21c Museum Hotels —St. Louis, MO
Accepts incoming calls, assists outgoing calls, scheduling, setting wake-up calls and paging guests to provide guests with timely and efficient service.
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19h

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Assistant Hotel Front Office Manager- Hilton at Easton
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hotel front office manager jobs near st. louis, mo

Front Office Manager

AC Marriott -
Chesterfield, MO

Quick Apply

Job Details

Part-time | Full-time

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Employee discount
Life insurance

Qualifications

Managing hospitality teams
High school diploma or GED
Supervising experience
Front desk

Full Job Description

AC Marriott - Front Office Manager

About AC Hotel by Marriott

AC Hotels blend modern design with thoughtful service to create a refined and comfortable guest experience. At our Chesterfield location, we are committed to delivering consistent quality, a strong team culture, and a workplace where employees feel valued and supported.

Your Impact

Lead the front office operation to deliver a refined, efficient, and thoughtfully curated guest experience aligned with AC Marriott’s European inspired philosophy
Own service execution, team performance, and operational consistency across all front desk functions
Ensure a seamless, calm, and elevated arrival and departure experience for all guests
Serve as a key leader in shaping the overall guest journey and maintaining brand standards

Your Responsibilities

Front Office Leadership and Operations

Oversee daily front desk and night audit operations to ensure efficiency and consistency
Review daily arrivals, departures, and occupancy to proactively plan staffing and service delivery
Establish and reinforce service expectations aligned with AC Marriott standards
Make operational decisions related to guest service, room inventory, and workflow prioritization
Ensure the front office environment reflects a clean, modern, and organized presentation

Guest Experience and Service Recovery

Own and resolve escalated guest concerns with urgency, professionalism, and sound judgment
Monitor guest feedback and identify trends to improve service delivery
Ensure service is anticipatory, intentional, and aligned with brand expectations

People Leadership and Development

Hire, train, schedule, and coach front office team members
Provide ongoing feedback, performance management, and accountability
Foster a positive, collaborative, and service driven team culture
Support employee engagement and uphold fair treatment practices

Financial and Administrative Oversight

Ensure accuracy of cash handling, billing, and audit processes
Review reports and identify opportunities for operational improvement
Maintain compliance with accounting procedures and controls

Collaboration and Communication

Partner with housekeeping and engineering to ensure guest readiness
Communicate clearly with leadership regarding performance and operational needs

Standards and Compliance

Ensure adherence to company policies, safety procedures, and brand standards
Maintain confidentiality of guest and company information

Your Skills/Experience

Minimum 2–3 years of hotel front office experience required
At least 1 year of leadership or supervisory experience required
Marriott or branded hotel experience strongly preferred

Technical Skills

Proficiency in property management systems
Strong understanding of front office financial processes

Core Competencies

Leadership and team development
Decision making and problem solving
Strong communication and organization
Ability to manage multiple priorities

Brand Alignment

Demonstrates ability to lead and model an elevated, European inspired guest experience
Maintains high standards of presentation and service consistency

Physical Requirements

Ability to stand and move throughout the property for extended periods

About Prime Hospitality Group

Prime Hospitality Group started with five Ruth’s Chris Steak House restaurants and swiftly grew to twelve locations, becoming the largest franchise group of the global brand. PHG has also expanded to additional food and beverage concepts including Brasserie 23, The Exchange and Un Deux Trois Café. As we continue to expand our restaurant portfolio, as a franchisee for Marriott and Hilton, PHG has emerged into the hotel hospitality space, developing a full portfolio of hospitality forward brands.

As a committed employer, we seek dedicated Team Members and empower them to achieve their goals. With passion and values to guide our Team, we work tirelessly to provide unparalleled hospitality and outstanding experiences.

Award-winning Culture

At PHG we are proud of our agile and committed culture, which has led PHG to be selected as one of the “Great Places to Work” in Indiana in 2024. We are honored to have been ranked, and we know that it is our collective dedication that makes PHG an exceptional place to work.

Core Values

Demand for Excellence
Passion for Hospitality
Desire to Win
Unwavering Commitment
Hunger to Grow

Our Perks and Benefits

PHG is committed to continually enhancing the employee experience by actively seeking new perks and benefits. For the most up-to-date offerings visit primehg.com.

Work Authorization Requirements

Authorized to work in the United States of America.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The above requirements outline management’s assignment.

Affirmative Action / EEO Statement

PHG is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Our policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. PHG makes hiring decisions based solely on qualifications, merit, and business needs at the time.

In the heart of Chesterfield, MO (St. Louis), the AC Hotel Chesterfield by Marriott offers a European-style stay and graceful designs in the comfort of the Midwest. Prime Hospitality Group is proud to operate the hotel’s food and beverage program, featuring the AC Kitchen and AC Lounge, which offer European-inspired breakfast, a range of small plates, and a full cocktail menu.
Explore career opportunities with our team.

Benefits:

Paid time off
Health insurance
Dental insurance
Vision insurance
Life insurance
401(k)
Employee discount

Job Type: fulltime, parttime

Schedule:

Weekend availability
8 hour shift
10 hour shift
Monday to Friday
On call
Holidays
Day shift
Night shift
Overtime

Education: High school degree

Work location: On-site

Quick Apply

Refine Your Search

hotel front office manager jobs in st. louis, mo

Front Office Manager

Assistant Front Office Manager

Assistant Front Office Manager

Rooms Operations Manager

Front Desk Agent

Assistant Front Office Manager

Night Shift Operations Manager Hotel Saint Louis

Guest Services Representative

Sales Executive St. Louis

Front Desk Clerk

Operations Manager

Night Auditor

Night Auditor

Assistant Hotel Manager

Shuttle Driver

Guest Service Representative

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AC Marriott - Front Office Manager

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