Top 37 It service manager Jobs in St. Louis, Mo

I.T. Digital Workplace & Service Desk Manager
Hussmann Corporation —Bridgeton, MO
- Full-time
- Bachelor's degree
- Senior level
- Leadership
- Health savings account
- Health insurance
IT Retail Service Support Manager
Busey Bank —Creve Coeur, MO
- $63,000 - $87,000 a year
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
- Profit sharing
- Wellness program
Quick Apply
7d
Service Desk Manager - Managed Services
Forward Slash Technology —St. Louis, MO
- Full-time
- Background check
- Computer science
- Clean driving record
- Opportunities for advancement
Quick Apply
IT Manager - Log Management Services
Enterprise Mobility —St. Louis, MO
- Weekends as needed
- 6 years
- Computer Science
- Office
- Profit sharing
- Health insurance
Technical Support Analyst II - IT Department
Daughters of Charity Ministries —St. Louis, MO
- $67,000 - $74,000 a year
- Full-time
- Ability to walk for extended periods
- Research
- Mid-level
- Paid parental leave
- AD&D insurance
Quick Apply
EUS Manager Technical Services (Hybrid) - WashU IT Security & Access
Washington University in St. Louis —St. Louis, MO
- $84,200 - $148,500 a year
- Online Application
- Hybrid work
- Pass drug screening
- HIPAA
- Office
- Commuter assistance
- Employee assistance program
19h
Managed Services - AI Agent Build & DevOps - Manager
PRICE WATERHOUSE COOPERS —St. Louis, MO
- $99,000 - $232,000 a year
- Computer Science
- DevOps
- Mid-level
- Paid holidays
- Health insurance
Implementations Network Engineer III
Leidos —Scott AFB, IL
- $73,450 - $132,775 a year
- Full-time
- Bachelor of Science
- Master's degree
- Bachelor's degree
Service Manager
AB MAURI FOOD INC —St. Louis, MO
- Full-time
- Presentation skills
- Travel
- Senior level
Network Service Manager
London Stock Exchange Group —St. Louis, MO
- Full-time
- Analysis skills
- Organizational skills
- Senior level
Lead Onsite Services Technician - Maryland Heights, MO
NTT Ltd —Maryland Heights, MO
- $29 - $44 an hour
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health savings account
- AD&D insurance
North America Service Delivery Manager
BUNGE —Chesterfield, MO
- 5 years
- Writing skills
- English
- Paid holidays
- Health insurance
Intelligent Infrastructure Services Advisory Lead
Accenture —St. Louis, MO
- $122,700 - $396,500 a year
- Full-time
- Hybrid work
- Azure
- 6 years
- DevOps
- Paid holidays
- Disability insurance
5d
Network Services Manager
Sovereign Technologies —St. Louis, MO
- Computer science
- Computer Science
- System design
SOC Manager
Stellar IT Solutions LLC —St. Louis, MO
- $80,000 - $100,000 a year
- Full-time
- Azure
- AWS
- Travel
Quick Apply
11d
Network Operations Technical Service Desk Lead
Global Enterprise Services, LLC —Swansea, IL
- Evening shift
- Mid-level
- Bachelor's degree
- Travel
Quick Apply
Connected Services Mid-Market Delivery Lead (Manhattan Associates)
Accenture —St. Louis, MO
- $87,400 - $266,300 a year
- Full-time
- 6 years
- Mid-level
- US work authorization
- Paid holidays
- Disability insurance
Technology Strategy Manager/Sr Manager, Financial Services
Accenture —St. Louis, MO
- $87,400 - $253,000 a year
- Full-time
- Writing skills
- Research
- Analysis skills
- Paid holidays
- Disability insurance
Deputy Program Manager – Mobility Air Forces Automated Flight Planning Services
BAE Systems Inc. —Fairview Heights, IL
- $136,000 - $231,200 a year
- Full-time
- Hybrid work
- Writing skills
- 8 years
- Bachelor's degree
- Health savings account
- Paid holidays
ConvergeHEALTH - Commercial Life Sciences, Delivery Manager - Managed Platform as a Services (MPaaS) - Innovation_Delivery_Transformation
Deloitte —St. Louis, MO
- $134,500 - $265,100 a year
- Full-time
- Maintenance
- 3 years
- Bachelor's degree

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it service manager jobs near st. louis, mo

I.T. Digital Workplace & Service Desk Manager

Hussmann Corporation -
Bridgeton, MO

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Job Details

Full-time

Benefits

Health savings account
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Pet insurance

Qualifications

Automation
Global team management
Ticketing system technical support

Full Job Description

Overview:

Are you a strategic, hands on IT leader passionate about delivering exceptional employee technology experiences? We are seeking an IT Digital Workplace Service Desk Manager to lead our global digital workplace and end user support organization. In this highly visible role, you will drive the performance and evolution of workplace technologies, including Microsoft 365, collaboration tools, and conferencing/AV, while overseeing worldwide Tier 1–2 service desk operations.

The ideal candidate is a customer focused, data driven leader who combines strong ITSM discipline with a passion for automation, digital workplace adoption, and global team leadership, turning IT performance into measurable business impact.

Responsibilities:

Digital Workplace & User Experience

Own deployment, availability, and adoption of Microsoft 365, collaboration tools, and conference room AV.
Partner with vendors and internal teams to deliver a consistent, secure, high quality user experience globally.

Global Service Desk Leadership

Lead a globally distributed Tier 1–2 service desk (insourced and outsourced).
Standardize processes, knowledge, and operating models across regions and time zones.

IT Service Management & Continuous Improvement

Own ITIL aligned processes (Incident, Request, Problem, Change, Knowledge).
Define and report on KPIs, SLAs, and SLOs; drive root cause elimination and ticket reduction.

Automation & Next Gen Support

Expand self service, automation, AI/virtual agents, and proactive support models.
Deliver a future state Digital Service Desk strategy focused on scale, efficiency, and user satisfaction.

Endpoint & Asset Management

Oversee global endpoint and asset lifecycle (procurement through retirement).
Govern imaging, patching, MDM, and compliance.

People, Vendors & Governance

Develop and lead high performing global teams.
Manage service desk and endpoint vendors through clear performance metrics.
Ensure alignment with security, audit, and regulatory standards.

Qualifications:

Bachelor’s degree in IT or related field.
10+ years in ITSM or end user support, with 2+ years leading global teams.
Experience with distributed and/or outsourced service models.
Strong ITSM platform expertise (ServiceNow, SCSM, BMC, Jira, etc.).
Hands on knowledge of endpoint/MDM tools (Intune, Jamf, Workspace ONE).
Proven success driving automation, shift left, and measurable service improvement.
Executive level communication skills and strong business acumen.
ITIL certification preferred.

How Success Is Measured

CSAT, FCR, MTTR, SLA/SLO performance
Ticket volume and self‑service adoption
Endpoint delivery speed and asset accuracy

Benefits & Perks – What’s In It For You*

Hussmann is committed to supporting your total wellbeing through a wide variety of benefits and wellness programs to support your physical, emotional, financial, social, and environmental health. Here’s what you can expect:

Health Benefits – Offering medical, dental, vision, prescription plans, plus Health Savings Account and Flexible Spending Account options.
Voluntary Benefits – Life, accident, critical illness, disability, legal, identity theft, and pet insurance.
Hussmann Retirement Savings & Investment Plan – 401(k) plan with company matching contributions and immediate vesting.
Paid Time-Off Benefits – Paid time off, stewardship and parental leave.
Educational Assistance – Tuition reimbursement for job-related courses after six months of service.
Health Management and Wellbeing Programs –EAP, virtual health management, chronic condition, and tobacco cessation.

Available to eligible employees starting the first day of the month following their start date. Eligibility for each benefit may vary based on employment status.

About Hussmann

For over a century, Hussmann Corporation has been a global leader in commercial refrigeration equipment — delivering solutions that meet the demands of the modern food retailing industry. Headquartered in St. Louis, MO, Hussmann offers a diverse range of products and connected solutions designed to enhance operational efficiency, optimize visibility of merchandise, and keep food fresh. With a nationwide network of skilled technicians, Hussmann goes beyond manufacturing — a trusted partner, relentlessly driving customer success. For more information about Hussmann, please visit www.hussmann.com.

Hussmann is a subsidiary of Panasonic USA.

Hussmann is proudly committed to creating an inclusive environment. All qualified applicants will receive consideration for employment without regard to veteran status, disability, age, race, color, religion, sex, national origin, genetics, medical condition, or any other characteristic protected by law.

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Refine Your Search

it service manager jobs in st. louis, mo

I.T. Digital Workplace & Service Desk Manager

IT Retail Service Support Manager

Service Desk Manager - Managed Services

IT Manager - Log Management Services

Technical Support Analyst II - IT Department

EUS Manager Technical Services (Hybrid) - WashU IT Security & Access

Managed Services - AI Agent Build & DevOps - Manager

Implementations Network Engineer III

Service Manager

Network Service Manager

Lead Onsite Services Technician - Maryland Heights, MO

North America Service Delivery Manager

Intelligent Infrastructure Services Advisory Lead

Network Services Manager

SOC Manager

Network Operations Technical Service Desk Lead

Connected Services Mid-Market Delivery Lead (Manhattan Associates)

Technology Strategy Manager/Sr Manager, Financial Services

Deputy Program Manager – Mobility Air Forces Automated Flight Planning Services

ConvergeHEALTH - Commercial Life Sciences, Delivery Manager - Managed Platform as a Services (MPaaS) - Innovation_Delivery_Transformation

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