Top 2 Junior helpdesk support Jobs in St. Louis, Mo

Jr. Helpdesk Technician
Persistent Technology, Inc. —Scott AFB, IL
- Full-time
- HIPAA
- Mid-level
- Microsoft Office
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Junior Helpdesk Specialist
USmax Corporation —St. Louis, MO
- Full-time
- Microsoft Excel
- Office
- High school diploma or GED
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Pearl Solutions Group —Saint Charles, MO
Driver’s license, and reliable transportation a must (may be asked to use company vehicle). Continually learning new technical skills on your own time.
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System Support Specialist I
Enterprise Bank and Trust —St. Louis, MO
Manages and tracks trouble tickets and phone calls in the Help Desk ticketing system. Manages and tracks Help Desk tickets and phone calls in the Help Desk…
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IT Support Specialist
Delta Gamma Fraternity —Upper Arlington, OH
Attends standing vendor meetings and calls pertaining to Delta Gamma technology platforms. Excellent verbal and written communication skills, including the…
$23.07 - $25.64 an hour
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Jr. Helpdesk Technician

Persistent Technology, Inc.
Scott AFB, IL

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Job Details

Full-time

Qualifications

Microsoft Office
Productivity software support
SharePoint
CompTIA Security+
Healthcare software applications

Full Job Description

Job Description

We seek a Junior level Helpdesk Technician to support Persistent Technology Inc. contract with the US Air Force for Medical Information Technology NetworkDesktop Support Services located at the 375th Medical Group at Scott Air Force Base, IL. This position provides support services to the USAF clinical providers so that they can better serve our wounded warriors. This position is entirely onsite with no travel expected.

Responsibilities

Ensure compliance with all computer and information security guidelines and directives, including those defined by the Privacy Act, HIPAA, The Joint Commission, and applicable DoD and AF guidance.
Information Technology (IT) Asset Management (ITAM). Assist with inventory management when needed.
Telecommunications support – assist in the management, support and tracking of the government furnished mobile devices as well as the phone systems utilized in the facility.
Open, track, and resolve work tickets with NCC, NOSC help desk and/or Global Service Center (GSC). Other duties as assigned.
Provide customer support to users as directed by Government.

Qualifications

US Citizen with Security+ certification and ability to obtain and maintain a Secret Clearance
Minimum of 4 years of related experience preferred
Ability to lift up to 25lbs occasionally
Experience with HIPPA regulations and compliance preferred
Must be able to troubleshoot MS Office products, SharePoint, Genesis, and other medical applications used within the facility
Help desk support experience preferred
Previous work with govt. customer such as USAF or DoD preferred.
Must have required vaccines to work in medical facility IAW DODI 6205_02, DHA-PI 605_34 and AFI48-110. (Seasonal Influenza, Hepatitis B, MMR, Varicella, and Tdap, as well as a baseline tuberculosis)

We are committed to creating a diverse environment and proud to be an equal opportunity/affirmative action employer. Applicants can learn more about the company's status as an equal opportunity employer by viewing the federal "EEO is the Law" poster at https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, disability, age, or protected veteran status.

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