Top 29 Shelter case manager Jobs in St. Louis, Mo

Case Manager, THRP
MPACT Strategic Consulting LLC —St. Louis, MO
- $52,000 - $60,000 a year
- Spanish
- Mid-level
- High school diploma or GED
Case Manager
Covenant House Missouri —St. Louis, MO
- $17.16 - $20.28 an hour
- Full-time
- Writing skills
- Mid-level
- Windows
Quick Apply
Temporary Social Worker- Health & Welfare Programs
Legal Services of Eastern Missouri Inc —St. Louis, MO
- $24.25 - $26.40 an hour
- Temporary
- Master of Social Work
- Experience working with individuals with disabilities
- Mid-level
- Health insurance
8d
Residential Services Supervisor
The Salvation Army Central Territory —St. Louis, MO
- $60,415 a year
- Weekends as needed
- Mid-level
- Office
- Residential
- Paid holidays
- Disability insurance
Quick Apply
Social Worker
Epworth Children & Family Services —St. Louis, MO
- $55,000 a year
- Full-time
- Microsoft Word
- Master of Social Work
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Social Worker - Rock Road Branch (Epworth)
St. Louis County Library —Saint Ann, MO
- $55,000 a year
- Full-time
- Microsoft Word
- Master of Social Work
- Mid-level
Housing Stability Coordinator (CFH)
DOORWAYS —St. Louis, MO
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Mileage reimbursement
- Health insurance
2d
Youth Assessment Center - Case Manager - Full - Time
Covenant House Missouri —St. Louis, MO
- $17.16 - $20.28 an hour
- Full-time
- Writing skills
- Mid-level
- Windows
- AD&D insurance
- Health insurance
Quick Apply
Housing Stability Coordinator (Own Home
DOORWAYS —St. Louis, MO
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Mileage reimbursement
- Health insurance
2d
Youth Development Specialist - Part - Time - Weekends
Covenant House Missouri —St. Louis, MO
- $16.67 - $18.21 an hour
- Weekends as needed
- Writing skills
- Windows
- Residential
- AD&D insurance
- Health insurance
Quick Apply
CFH Housing StabilityCoordinator
DOORWAYS —St. Louis, MO
- From $21 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- 403(b) matching
- Mileage reimbursement
Quick Apply
4d
Residential Care Supervisor
The Salvation Army Central Territory —St. Louis, MO
- $58,656 a year
- Weekends as needed
- Word processing
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
Youth Development Specialist - Full - time - Evenings
Covenant House Missouri —St. Louis, MO
- $16.10 - $18.21 an hour
- Full-time
- Writing skills
- Windows
- Residential
- AD&D insurance
- Health insurance
Quick Apply
Resident Support Specialist
Caritas Family Solutions —Belleville, IL
- $20.40 an hour
- Full-time
- Microsoft Outlook
- Residential
- High school diploma or GED
- Paid training
- Health insurance
Cooling/Warming Center Case Manager
The Salvation Army Central Territory —St. Louis, MO
- $19.50 an hour
- Temporary
- Computer literacy
- Mid-level
- Office
Quick Apply
Social Worker St. Louis County Library
EPWORTH CHILDREN & FAMILY SERVICES INC —St. Louis, MO
- $55,000 a year
- Full-time
- Microsoft Word
- Master of Social Work
- Mid-level
Own Home Housing Stability Coordinator
DOORWAYS —St. Louis, MO
- $21 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- 403(b) matching
- Mileage reimbursement
Quick Apply
4d
Youth Residential Specialist (full time)
EPWORTH CHILDREN & FAMILY SERVICES INC —St. Louis, MO
- $18 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Mid-level
- Disability insurance
- Health insurance
Receiving Associate
St. Louis Area Foodbank —St. Louis, MO
- Weekends as needed
- Computer literacy
- Basic math
- Pass drug screening
- 403(b) matching
- Disability insurance
Quick Apply
OVP Case Manager - PT - Evening Shift
Covenant House Missouri —St. Louis, MO
- $17.16 - $20.28 an hour
- Email
- Writing skills
- Mid-level
- Windows
Quick Apply

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shelter case manager jobs near st. louis, mo

Case Manager, THRP

MPACT Strategic Consulting LLC -
St. Louis, MO

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Job Details

$52,000 - $60,000 a year

Qualifications

Customer communication
Confidential information handling
High school diploma or GED
Productivity software

Full Job Description

Case Manager – Temporary Housing Repair Program

Location: St. Louis MO

MPACT Strategic Consulting, LLC (MPACT) is seeking Customer Service Representatives (CSR) to support a temporary housing repair program in the City of St. Louis, Missouri. The CSR serves as the primary point of contact for residents participating in the housing program and will assist residents through the construction process as homes are being repaired so that residents can shelter in place. This role supports applicants through each step of the housing repair process, providing accurate information, resolving issues, and coordinating with internal teams to ensure efficient delivery of services.

Key Responsibilities

Customer Support & Communication

Serve as the first point of contact for program applicants as it relates to the construction process, inspections, permitting, warranty, and other related construction matters.
Explain program eligibility, required documentation, timelines, and next steps in a clear and empathetic manner.
Respond promptly to inquiries, concerns, and requests for status updates.
Provide residents with guidance on temporary housing repair processes, contractor visits, safety requirements, and expected outcomes.

Case Management & Documentation

Maintain accurate and detailed case records in the program’s database or case-management system.
Track progress of repairs and coordinate with inspection, construction, and logistics teams.
Escalate complex cases or safety-related concerns to supervisors or appropriate program partners.

Program Coordination

Support scheduling of inspections, contractor visits, and follow-up appointments with homeowners or occupants.
Work closely with field staff, case managers, and program administrators to ensure timely service delivery.
Provide routine updates to applicants regarding milestones, delays, or changes in program requirements.
Assist in preparing weekly or monthly reports on applicant interactions and case status.

Qualifications

Required

High school diploma or equivalent; additional education in social services, public administration, or related fields preferred.
1–3 years of customer service experience (call center, public assistance programs, housing services, emergency/disaster recovery, or similar environments).
Strong communication skills with the ability to explain complex processes in simple terms.
Excellent organizational skills and attention to detail.
Proficiency with computers, databases, and Microsoft Office
Ability to handle sensitive situations with empathy, professionalism, and confidentiality.

Preferred

Experience working with housing programs, construction/repair programs, FEMA/state disaster programs, or community outreach initiatives.
Bilingual or multilingual capabilities (e.g., Spanish, Vietnamese, Creole, etc.).

Apply Now

Refine Your Search

shelter case manager jobs in st. louis, mo

Case Manager, THRP

Case Manager

Temporary Social Worker- Health & Welfare Programs

Residential Services Supervisor

Social Worker

Social Worker - Rock Road Branch (Epworth)

Housing Stability Coordinator (CFH)

Youth Assessment Center - Case Manager - Full - Time

Housing Stability Coordinator (Own Home

Youth Development Specialist - Part - Time - Weekends

CFH Housing StabilityCoordinator

Residential Care Supervisor

Youth Development Specialist - Full - time - Evenings

Resident Support Specialist

Cooling/Warming Center Case Manager

Social Worker St. Louis County Library

Own Home Housing Stability Coordinator

Youth Residential Specialist (full time)

Receiving Associate

OVP Case Manager - PT - Evening Shift

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