Top 17 Telephone & switchboard Jobs in St. Louis, Mo

Patient Support Representative
Affinia Healthcare —St. Louis, MO
- Full-time
- Word processing
- Medical office experience
- Organizational skills
- 403(b) matching
- Paid holidays
Quick Apply
Night Auditor and Hotel Operations
Marriott International, Inc —St. Louis, MO
- Full-time
- Hotel
- High school diploma or GED
- Entry level
Police Dispatcher
City of Florissant —Florissant, MO
- $24.84 an hour
- Weekends as needed
- 18 years or older
- High school diploma or GED
- Driver's License
- Disability insurance
- Health insurance
Office Specialist
The Larson Group —Sauget, IL
- $18 - $22 an hour
- Microsoft Word
- Microsoft Excel
- Office
- Paid holidays
- Health insurance
Quick Apply
Patient Service Representative - Family Medicine
BJC HealthCare —St. Louis, MO
- $17.50 - $23.88 an hour
- Full-time
- Mid-level
- Outpatient experience
- High school diploma or GED
- Disability insurance
- Health insurance
Patient Service Representative - ENT
BJC HealthCare —St. Louis, MO
- $17.50 - $23.88 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Clinic
- Disability insurance
- Health insurance
2d
Patient Service Representative – Primary Care
BJC HealthCare —St. Louis, MO
- $17.50 - $23.88 an hour
- Full-time
- Internal Medicine
- Primary Care
- Mid-level
- Disability insurance
- Health insurance
Patient Service Rep - West End OBGYN
BJC HealthCare —St. Louis, MO
- $17.50 - $23.88 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Clinic
- Disability insurance
- Health insurance
1d
Associate Specialist, Patient Access
Ensemble RCM LLC —O'Fallon, IL
- $17.00 - $18.15 an hour
- Full-time
- Hospital
- Customer service
- High school diploma or GED
- Tuition reimbursement
Patient Service Representative
BJC HealthCare —Alton, IL
- $17.50 - $23.88 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Data entry
- Disability insurance
- Health insurance
Patient Service Representative - Neurology
BJC HealthCare —St. Louis, MO
- $17.50 - $23.88 an hour
- Full-time
- Mid-level
- Outpatient experience
- High school diploma or GED
- Disability insurance
- Health insurance
3d
Patient Service Representative – Family Medicine
BJC HealthCare —Saint Peters, MO
- $17.50 - $23.88 an hour
- Full-time
- Mid-level
- Outpatient experience
- High school diploma or GED
- Disability insurance
- Health insurance
9d
Patient Support Representative - Bilingual
Affinia Healthcare —St. Louis, MO
- Full-time
- Word processing
- Writing skills
- Medical office experience
- Dental insurance
Quick Apply
Switchboard Operator (Evenings & Weekends)
BEVERLY FARM FOUNDATION —Godfrey, IL
- $15 an hour
- Weekends as needed
- Office
- Microsoft Office
- Entry level
Quick Apply
Patient Service Representative Pediatrics
BJC HealthCare —Godfrey, IL
- $17.50 - $23.88 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Clinic
- Disability insurance
- Health insurance

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Patient Support Representative

Affinia Healthcare -
St. Louis, MO

Quick Apply

Job Details

Full-time

Benefits

403(b) matching
Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
403(b)

Qualifications

Patient scheduling systems
Patient question and concern management
Medical documentation
Operator switchboards
Electronic health records (EHR) management
Phone communication
Word processing
Medical office experience
Assisting medical staff
Phone call screening
Organizational skills
Patient transport coordination
Telephone systems
Medical Assisting
Phone triage
1 year
Managing patient records
Referral coordination
Communication skills
Patient scheduling via phone
Entry level

Full Job Description

Position Summary: Perform duties required in a call center of a multi-location Federally Qualified Health Center. Utilize Medical Assistant skills to place, receive and route a high volume of calls through an electronic switchboard, relay messages to health center staff and correctly schedule patient appointments with providers as appropriate. Includes scheduling transportation and interpretation services in addition to documentation in the electronic medical record system.

Education: Graduate of a Certified Medical Assistant Program.

Experience: One (1) year experience in a physician practice or clinic setting is preferred. One (1) year experience in a customer service or call center environment.

Skills and Abilities

Strong organizational skills.
Excellent verbal and written communication skills.
Excellent telephone skills with the ability to communicate clearly and project a pleasant and professional demeanor.
Proficient computer skills including the use of word processing, e-mail and electronic medical records software.
Knowledge of the health care field and medical office protocols and procedures.

Ability to work in a fast-paced environment

Transportation Requirement: None

License(s)/Certification(s) Required: Certificate from Medical Assistant Training program.

FUNCTIONS OF THE JOB

Essential Functions

Receive and understand department protocols required to route calls from established patients that include but are not limited to; requests for medication refills, requests for internal laboratory results, requests for procedure results performed at external organizations, requests for internal appointments, requests related to external referral appointments, requests for advice related to an acute dental or medical health issue, requests for financial assistance, requests for paperwork completed by PCPs, requests to speak to someone concerning a complaint or concern, requests for medical records and/or requests to speak directly to a PCP or nurse.
Ability to determine the acuity of the caller's request and route in the appropriate manner per department protocol and/or determine necessity of next day or same day appointment.
Ability to craft, via the EHR, a complete and concise message from callers whose request is directed to the clinical staffs in the health centers.
Receive and understand department protocols required to route calls appropriately from external providers and health care organizations.
Excellent knowledge of the organization's departments and departmental functions to transfer calls appropriately.
Maintain master telephone directory.
Make appointments and reschedules appointments as needed.
Coordinate and schedule transportation and interpreter requests with health center appointments.
Troubleshoot schedules and correct as needed.
Perform other duties as assigned.

Supervises: None

NOTE: SMOKING IS PROHIBITED IN THE WORK ENVIRONMENT

NOTE: ALL APPLICANTS MUST PROVIDE CONTACT INFORMATION FOR THREE REFERENCES

AN EQUAL OPPORTUNITY SERVICES PROVIDED ON A NON-DISCRIMINATORY BASIS

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telephone & switchboard jobs in st. louis, mo

Patient Support Representative

Night Auditor and Hotel Operations

Police Dispatcher

Office Specialist

Patient Service Representative - Family Medicine

Patient Service Representative - ENT

Patient Service Representative – Primary Care

Patient Service Rep - West End OBGYN

Associate Specialist, Patient Access

Patient Service Representative

Patient Service Representative - Neurology

Patient Service Representative – Family Medicine

Patient Support Representative - Bilingual

Switchboard Operator (Evenings & Weekends)

Patient Service Representative Pediatrics

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I want to receive the latest job alert for telephone & switchboard in st. louis, mo

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AN EQUAL OPPORTUNITY SERVICES PROVIDED ON A NON-DISCRIMINATORY BASIS

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