Job Summary
Receive and disburse money at our store. May use electronic scanners, cash registers, or related equipment. May process credit or debit card transactions and validate checks.
Education and Experience
High School Diploma - or the equivalent (for example, GED)
Less than a High School Diploma
Knowledge
Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Mathematics - Knowledge of arithmetic, algebra, and their applications.
Administrative - Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
Skills
Basic Skills
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Active Learning- Understanding the implications of new information for both current and future problem-solving and decision-making.
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Active Listening- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
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Critical Thinking- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
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Learning Strategies- Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
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Mathematics- Using mathematics to solve problems.
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Monitoring- Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
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Reading Comprehension- Understanding written sentences and paragraphs in work-related documents.
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Speaking- Talking to others to convey information effectively.
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Writing- Communicating effectively in writing as appropriate for the needs of the audience.
Social Skills
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Coordination- Adjusting actions in relation to others' actions.
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Instructing- Teaching others how to do something.
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Negotiation- Bringing others together and trying to reconcile differences.
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Persuasion- Persuading others to change their minds or behavior.
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Service Orientation- Actively looking for ways to help people.
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Social Perceptiveness- Being aware of others' reactions and understanding why they react as they do.
Technical Skills
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Equipment Maintenance- Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.
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Equipment Selection- Determining the kind of tools and equipment needed to do a job.
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Operation and Control- Controlling operations of equipment or systems.
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Troubleshooting- Determining causes of operating errors and deciding what to do about it.
Systems Skills
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Judgment and Decision Making- Considering the relative costs and benefits of potential actions to choose the most appropriate one.
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Systems Evaluation- Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
Resource Management Skills
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Management of Material Resources- Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
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Time Management- Managing one's own time.
Work Context
Communication - Must be able to get alontg with others and work as a team. Great attitude with customer and be able to communicate effectively with our customers.
Work Setting - Family owned butcher shop that is face paced.
Body Positioning - Job position requires standing for long periods of time. It requires lifting up to 25 pounds.
Work Attire - Jeans and Kenricks shirts or smock. We provide the shirt and smocks. Non slip comfortable shoes.
Pace and Scheduling - Can be fast paced at time. Must be efficient and effective.
Primary Job Duties
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Receive payment by cash, check, credit cards, vouchers, or automatic debits.
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Issue receipts, refunds, credits, or change due to customers.
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Greet customers entering establishments.
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Establish or identify prices of goods, services, or admission, and tabulate bills, using calculators, cash registers, or optical price scanners.
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Answer customers' questions, and provide information on procedures or policies.
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Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment.
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Offer customers carry-out service at the completion of transactions.
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Assist customers by providing information and resolving their complaints.
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Maintain clean and orderly checkout areas, and complete other general cleaning duties, such as mopping floors and emptying trash cans.
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Assist with duties in other areas of the store, such as bagging and carrying out customers' items.
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Supervise others and provide on-the-job training.
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Help customers find the location of products.
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Answer incoming phone calls if transferred out to registers.
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Stock shelves, sort and reshelve returned items, and mark prices on items and shelves.
Activities
Speaking - Talking to others to convey information effectively.
Service Orientation - Actively looking for ways to help people.
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Tools and Technology
Tools
Bar code reader equipment
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Handheld bar code scanners
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Stationary bar code scanners
Desktop computers
Laser printers
Magnetic stripe readers and encoders
Personal computers
Technology
Data base user interface and query software
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Database software (Yellow Dog Software)
Operating system software
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Handheld computer device software
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Microsoft Windows
Point of sale POS software
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
