Top 16 Senior customer representative Jobs in St. Louis Mo

Client Care Representative
Lexicon Services —St. Louis, MO
- Full-time
- Hybrid work
- Research
- Mid-level
- High school diploma or GED
- Health savings account
- Disability insurance
Quick Apply
Call Center Representative
Senior Health Solutions —Saint Charles, MO
- $75,000 - $100,000 a year
- Full-time
- Spanish
- Computer literacy
- English
- Paid training
- Health insurance
Quick Apply
14d
Sr. Director, Client & Delivery Excellence
EVERSANA —Chesterfield, MO
- $152,440 - $206,000 a year
- Full-time
- Remote
- Office
- Bachelor's degree
- Travel
Quick Apply
Senior Customer Service Specialist
Smurfit Westrock —Chesterfield, MO
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Senior Technical Service Specialist
BYK Additives Shanghai Co., Ltd. —St. Louis, MO
- Full-time
- Computer literacy
- English
- Analysis skills
Senior Account Executive, Corporate Ticket Sales (Full Time)
St. Louis CITY SC —St. Louis, MO
- $19 - $21 an hour
- Weekends as needed
- Microsoft Outlook
- Customer service
- 3 years
Quick Apply
6d
Senior Technical Business Developer – Grid Automation
ABB Inc. —Bridgeton, MO
- $119,000 - $190,400 a year
- Full-time
- Remote
- Bachelor of Science
- Master's degree
- Travel
- Health savings account
- AD&D insurance
Quick Apply
SR Commercial HVAC Sales Rep
ENFRA LLC —Creve Coeur, MO
- Full-time
- Microsoft Word
- Microsoft Excel
- Office
- Opportunities for advancement
Senior Technical Business Developer – Sub-transmission Products
ABB Inc. —Bridgeton, MO
- $119,000 - $190,400 a year
- Full-time
- Hybrid work
- Product management
- Travel
- Senior level
- Health savings account
- AD&D insurance
Quick Apply
FT Senior Sales Associate Store 5353
Music & Arts —St. Louis, MO
- Email
- Merchandising
- Maintenance
- Mid-level
- Paid holidays
- Health insurance
PT Senior Sales Associate Store 5353
Music & Arts —St. Louis, MO
- Part-time
- Merchandising
- Maintenance
- Mid-level
- 401(k) matching
- Employee discount
6d
CL Sr Account Manager
USI Holdings Corporation —St. Louis, MO
- Hybrid work
- 5 years
- Children
- Senior level
- Wellness program
- Health savings account
Senior Outside Sales Representative - Industrial
Graybar Electric Company, Inc. —Chesterfield, MO
- $102,791 - $121,995 a year
- Full-time
- Merchandising
- Bachelor's degree
- Driving
- Profit sharing
- Paid holidays
Quick Apply

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Customer Service Representative- Mon-Fri 8 AM - 4:30 PM
DSV —Lockbourne, OH
Essential Functions:Must be able to pass any federal/state/local government, airport, or company-required background checks, clearances, and/or drug and alcohol…
$27 - $29 an hour
Senior Customer Service Representative
Packaging Corporation of America —Newark, OH
Serve as a link between the customer and the design, sales and production teams to meet customer requirements including scheduling production, securing delivery…
$54,000 - $70,000 a year

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Client Care Representative

Lexicon Services -
St. Louis, MO

Quick Apply

Job Details

Full-time

Benefits

Health savings account
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Vision insurance
401(k) matching

Qualifications

Customer communication
Research
High school diploma or GED

Full Job Description

About Lexicon and Cordell & Cordell:

Cordell & Cordell is the nation's largest family law firm, supported by Lexicon, a professional legal services organization providing comprehensive operational and client support. Together, we are committed to a client-centered approach, delivering a high-quality experience at every stage of the client journey. We invest in people who are passionate about helping others, building trust, and contributing to the growth and success of the firm through meaningful client engagement.

Job Summary:

The Client Care Representative plays a vital role in supporting Lexicon's commitment to exceptional client service within the Client Care team. Under the guidance of the Client Care Supervisor, this position is responsible for facilitating effective communication between clients and attorneys, identifying client needs, and resolving issues. The ideal candidate excels in a fast-paced environment, demonstrates empathy and professionalism, and is dedicated to maintaining high standards of client satisfaction.

Responsibilities:

Work closely with the attorneys of Cordell & Cordell in determining how best to serve our clients.
Research client needs by reviewing case management software, discussing the case with assigned attorney and reviewing documents where necessary.
Gather, organize and enter client data into legal software.
Perform surveying of clients during milestones of our legal service. Proactively call clients to rate their satisfaction.
Apply best judgment and knowledge in answering inquiries from clients regarding our legal services.
Use sound judgment to determine proper courses of action for clients in legal matters when asking for refunds, credits or escalation to senior attorneys.
Use discretion in determining appropriate concessions for client credits.
Make recommendations to the Managing Partner and senior attorneys for the proper course of action needed to satisfy clients.
Track all client interactions and issues in case management software.
Handle sensitive client data with utmost discretion, care and accuracy.

Minimum Requirements:

High school diploma or equivalent.
2 years in a social services role, customer service, legal or other service-based industry.
Work location: Hybrid. This role is largely remote with necessary equipment provided, but may require some days in the office for meetings or training. Working in-office is also acceptable if preferred.
Work Hours: Full-time, Monday through Friday. Specific hours may vary, but no later than 5:30pm CT is expected.

Other Requirements:

Strong written and verbal communication skills.
Excellent organization skills.
Ability to manage multiple tasks and projects simultaneously.
Experience with a CRM (SalesForce) or SmartAdvocate is a plus
Experience with SharePoint and all MS products is preferred
Prior legal knowledge preferred.

Core Values:

Customer Service: Employees are committed to prioritize and exceed the expectations of current and future clients. Employees know and anticipate the needs of internal and external customers and act accordingly – providing high priority to customer satisfaction.

Collaboration: Emphasis is placed on working together seamlessly and leveraging the collective strengths of individuals within the organization. Employees promote communication, teamwork, and the sharing of ideas to achieve common goals and objectives.

Responsiveness: Responsiveness measures our ability to react quickly and effectively to changes, demands, or challenges. A responsive Employee fulfills all obligations effectively and timely to our current and future clients, while maintaining effectiveness and staying aware of evolving business needs or circumstances.

Culturally Positive: The "Courage to Ask Why" reflects our culture that encourages curiosity, understanding, critical thinking, and challenging the status quo. Employees professionally question existing processes, seek new viewpoints, and explore customer-focused solutions. Employees embrace and promote the values and beliefs of the organization and demonstrate respect for their colleagues, our clients, and the broader community. Employees create a culture that encourages "asking why" through professional curiosity, understanding, critical thinking, and challenging the status quo.

Accountability: True accountability thrives in partnership. We build trust through open communication, transparency, and shared problem-solving—recognizing that success is collective, not individual. By sharing information, reporting progress, and inviting feedback at every level, we create a culture where everyone feels informed, empowered, and connected to the goals we're striving toward together.

Lexicon Services provides exceptional benefits and a collaborative working environment. As a member of our team, you'll enjoy:

Industry-Leading Health Coverage: Access to top-tier health, dental, and vision insurance plans, ensuring you and your family stay healthy and protected.
Financial Security: Enjoy peace of mind with life insurance, as well as both short-term and long-term disability coverage.
An Investment in Your Future: Our competitive 401(k) plan with company match, helps you plan ahead, with opportunities to build and grow your retirement savings.
Flexible Spending Options: Take advantage of flexible spending accounts (FSA/HSA) to cover out-of-pocket medical, dental, and childcare expenses with pre-tax dollars.
And So Much More: From wellness programs to additional perks, we go above and beyond to create a workplace that values and supports you every step of the way.

Quick Apply

Refine Your Search

senior customer representative jobs in st. louis mo

Client Care Representative

Call Center Representative

Sr. Director, Client & Delivery Excellence

Senior Customer Service Specialist

Senior Technical Service Specialist

Senior Account Executive, Corporate Ticket Sales (Full Time)

Senior Technical Business Developer – Grid Automation

SR Commercial HVAC Sales Rep

Senior Technical Business Developer – Sub-transmission Products

FT Senior Sales Associate Store 5353

PT Senior Sales Associate Store 5353

CL Sr Account Manager

Senior Outside Sales Representative - Industrial

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