Top 50 Service desk manager Jobs in St. Louis Mo

IT Specialist
Diode Dynamics Llc —Saint Charles, MO
- $60,000 - $80,000 a year
- Full-time
- Google Workspace
- ERP systems
- Mid-level
- Profit sharing
- Health savings account
12d
System Administrator
Credit Control LLC —Earth City, MO
- $60,000 - $85,000 a year
- 8 hour shift
- Computer Science
- 5 years
- Office
- Paid holidays
- Disability insurance
Quick Apply
Service Desk Administrator I (IT)
HR Green —St. Louis, MO
- $49,500 - $81,000 a year
- On call
- Microsoft Outlook
- Mid-level
- Office
Quick Apply
I.T. Digital Workplace & Service Desk Manager
Hussmann Corporation —Bridgeton, MO
- Full-time
- Bachelor's degree
- Senior level
- Leadership
- Health savings account
- Health insurance
Deskside Team Lead - WashU IT
Washington University in St. Louis —St. Louis, MO
- $27.21 - $43.56 an hour
- Online Application
- Writing skills
- Pass drug screening
- Mid-level
- Commuter assistance
- Employee assistance program
Manager of IT
Karpel Solutions —St. Louis, MO
- $125,000 - $160,000 a year
- Full-time
- Computer science
- 7 years
- Azure
Quick Apply
IT Manager
TOUCHETTE —Collinsville, IL
- $69.71 - $78.65 an hour
- Weekends as needed
- Bachelor of Science
- HIPAA
- 3 years
Quick Apply
IT Associate I - Service Desk
Stifel —St. Louis, MO
- Full-time
- Microsoft Outlook
- High school diploma or GED
- In-person
- Health insurance
- Dental insurance
IT Associate II-Service Desk-Alt Sched - Day Shift
Stifel —St. Louis, MO
- Extended hours
- Microsoft Outlook
- Mid-level
- Experience equivalent to degree accepted
- Health insurance
- Dental insurance
IT Support Specialist
J.D. Streett & Company, Inc. —Maryland Heights, MO
- $24 - $29 an hour
- Full-time
- Background check
- ERP systems
- Mid-level
Quick Apply
Service Desk Technician
Absolute Computer Solutions —Maryland Heights, MO
- $50,000 - $55,000 a year
- Full-time
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
Quick Apply
3d
Project Manager I, Advancement Systems - University Advancement
Washington University in St. Louis —St. Louis, MO
- $65,900 - $112,700 a year
- Online Application
- Customer service
- Pass drug screening
- Mid-level
- Commuter assistance
- Employee assistance program
Service Desk Manager - Managed Services
Forward Slash Technology —St. Louis, MO
- Full-time
- Background check
- Computer science
- Clean driving record
- Opportunities for advancement
Quick Apply
IT Help Desk Technician
nimble —Chesterfield, MO
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Windows
Quick Apply
Director IT Asset Management (Hybrid) - WashU IT
Washington University in St. Louis —St. Louis, MO
- $110,300 - $194,200 a year
- Online Application
- Hybrid work
- Writing skills
- Pass drug screening
- Office
- Commuter assistance
- Employee assistance program
Manager, Communications Desk
Spectrum —Town and Country, MO
- Full-time
- Hybrid work
- Mid-level
- Office
- Residential
- Work from home
- Opportunities for advancement
ISO Customer Service Manager
Heniff Transportation Systems, LLC —St. Louis, MO
- Full-time
- Microsoft Outlook
- Computer literacy
- English
- Paid holidays
- Disability insurance
IT Support & Operations Analyst
Mechanical Dynamics & Analysis LLC —St. Louis, MO
- $57,000 - $77,200 a year
- Spanish
- Mid-level
- Office
Quick Apply
Member Services Program Manager
American Optometric Association —St. Louis, MO
- Hybrid work
- Microsoft Outlook
- Office
- Administrative experience
Quick Apply
Tier 1 MSP Technician
Cloud5 Communications —Chesterfield, MO
- Weekends as needed
- High school diploma or GED
- Analysis skills
- 1 year
- Health insurance
- Dental insurance
Quick Apply

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IT Specialist

Diode Dynamics Llc -
Saint Charles, MO

Apply Now

Job Details

Full-time
$60,000 - $80,000 a year
12 days ago

Benefits

Profit sharing
Health savings account
Paid holidays
Loan repayment program
Disability insurance
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Life insurance
Referral program
Retirement plan

Qualifications

Interpersonal skills
ERP systems
Manufacturing facility experience
Computer management
Desktop administration
IT department experience

Full Job Description

About Our Company

Diode Dynamics is a manufacturer of automotive LED lighting and accessories. Located in St. Charles, Missouri, our innovative products and superior service are rapidly making us one of the leading companies in the industry. To learn more, please visit our website at http://www.diodedynamics.com.

Job Description

As an IT Specialist at Diode Dynamics, you will take day-to-day responsibility for supporting our IT infrastructure and resources to enable high productivity across our team. Reporting to the IT Systems Manager, you will provide responsive technical support, troubleshoot issues, maintain systems, and drive improvements in our technology environment. With a strong emphasis on clear communication, ownership of work, and proactive problem-solving, you will become a key member of our quickly-expanding team in our fast-paced, growing manufacturing environment.

Key Responsibilities:

Provide first-line technical support to employees for hardware, software, network, and peripheral issues, ensuring timely resolution to minimize downtime and maintain productivity.
Install, configure, maintain, and troubleshoot workstations, servers, printers, and other IT equipment and systems.
Monitor and support network infrastructure, security measures, backups, and system performance to ensure reliability and data integrity.
Collaborate with the IT Systems Manager and cross-functional teams (including Engineering, Production, and Operations) on IT projects, system upgrades, and process improvements.
Manage user accounts, access permissions, software deployments, and documentation while educating team members on best practices for IT security and usage.
Respond to and track support requests through ticketing systems, prioritizing issues with a focus on responsiveness and clear communication.
Perform routine maintenance, updates, patches, and preventive measures to optimize IT resources and proactively address potential problems.
Assist with inventory management of IT assets, vendor coordination, and implementation of new technologies to support business needs.
Contribute to continuous improvement initiatives in IT processes, security compliance, and overall infrastructure efficiency.

Qualifications:

Minimum 2-3 years of experience in IT support, help desk, or systems administration, preferably in a manufacturing or fast-paced business environment.
Strong knowledge of Windows operating systems, Google Workspace, networking fundamentals, and common hardware/software troubleshooting.
Experience with ERP systems, cloud services, cybersecurity best practices, and basic scripting or automation is a strong plus.
Excellent verbal and written communication skills with a customer-service mindset; ability to explain technical concepts clearly to non-technical users.
Self-starter with strong problem-solving, organizational, and multitasking abilities; able to take ownership of issues and see them through to resolution.
Hands-on mindset and willingness to support both office and production floor environments.
Automotive or manufacturing industry experience is a plus.
On-site attendance required. Working hours are Monday through Friday, 8:30 am – 5 pm.

Benefits:

Competitive salary based on experience. ($60,000-$80,000 per year)
80% company-paid health, dental, and vision plans effective the 1st of the month after your start date.
100% company-paid life insurance and short-term disability plans.
401(k): Full match up to 4% salary, eligible after 90 days of employment.
Student loan repayment program.
Annual product allowance.
Onsite fitness center, open 24/7.
All major holidays off and paid (9 days per year).
Paid time off and parental leave.
Employee profit-sharing plan: Up to 5% of salary as bonus possible, based on financial performance.

Pay: $60,000.00 - $80,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Referral program
Retirement plan
Tuition reimbursement
Vision insurance

Work Location: In person

Apply Now

Refine Your Search

service desk manager jobs in st. louis mo

IT Specialist

System Administrator

Service Desk Administrator I (IT)

I.T. Digital Workplace & Service Desk Manager

Deskside Team Lead - WashU IT

Manager of IT

IT Manager

IT Associate I - Service Desk

IT Associate II-Service Desk-Alt Sched - Day Shift

IT Support Specialist

Service Desk Technician

Project Manager I, Advancement Systems - University Advancement

Service Desk Manager - Managed Services

IT Help Desk Technician

Director IT Asset Management (Hybrid) - WashU IT

Manager, Communications Desk

ISO Customer Service Manager

IT Support & Operations Analyst

Member Services Program Manager

Tier 1 MSP Technician

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