Top 21 Technical support analyst Jobs in St. Louis Mo

Application Support Analyst I (Remote Position)
Omnigo Software LLC —St. Louis, MO
- Full-time
- Remote
- Windows
- High school diploma or GED
- Communication skills
Quick Apply
Technical Support Analyst II - IT Department
Daughters of Charity Ministries —St. Louis, MO
- $67,000 - $74,000 a year
- Full-time
- Ability to walk for extended periods
- Research
- Mid-level
- Paid parental leave
- AD&D insurance
Quick Apply
Helpdesk Analyst
Sandberg Phoenix & von Gontard P.C —St. Louis, MO
- $50,000 - $60,000 a year
- Online Application
- Hybrid work
- Microsoft Excel
- Computer literacy
- Office
- Health savings account
- Disability insurance
22h
Systems Support Analyst
Behavioral Health Response —St. Louis, MO
- $47,400 - $64,300 a year
- Choose your own hours
- Remote
- Bachelor of Science
- Salesforce
- Mid-level
Quick Apply
3d
Systems Support Analyst
St. Louis County, MO —Clayton, MO
- $25.79 - $32.24 an hour
- Full-time
- Computer Science
- Computer literacy
- Mid-level
- Paid parental leave
- Paid holidays
6h
Hospital Technical Support Analyst
KVC Health Systems —St. Louis, MO
- $63,000 - $70,000 a year
- Full-time
- Hospital
- HIPAA
- Mid-level
Quick Apply
4d
IT Support & Operations Analyst
Mechanical Dynamics & Analysis LLC —St. Louis, MO
- $57,000 - $77,200 a year
- Spanish
- Mid-level
- Office
Quick Apply
11d
Junior User Support Specialist (Triage Analyst)
Govcio LLC —St. Louis, MO
- $17.36 - $28.84 an hour
- Full-time
- Hybrid work
- Microsoft Outlook
- Windows
- High school diploma or GED
Information Systems Analyst
DataServ —St. Louis, MO
- $59,300 - $66,700 a year
- Online Application
- Hybrid work
- Research
- Mid-level
- Presentation skills
- Health insurance
- Paid time off
Quick Apply
IT Support Analyst II
TKC Holdings —St. Louis, MO
- $24.04 - $28.85 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- AD&D insurance
- Disability insurance
17h
IT Support Analyst
GardaWorld Security Services U.S. —St. Louis, MO
- $25 an hour
- Weekends as needed
- Background check
- Computer science
- Computer Science
- Paid holidays
- Disability insurance
Quick Apply
IT Help Desk Analyst
Hogan Transportation —St. Louis, MO
- On call
- Word processing
- Research
- Mid-level
- Health insurance
- Dental insurance
4d
IT Help Desk Analyst
Hogan —St. Louis, MO
- On call
- Mid-level
- Commercial
Quick Apply
4d
Technical Support Analyst
22ND JUDICIAL CIRCUIT COURT OF MISSOURI —St. Louis, MO
- Full-time
- Computer Science
- Mid-level
- 21 years or older
Banking Support Analyst
TKC Holdings —St. Louis, MO
- $24.04 - $26.44 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Research
- AD&D insurance
- Disability insurance
10d
Sr. Service Desk Analyst
CannonDesign —St. Louis, MO
- 6 years
- System design
- Office
Network Operations Center Support Analyst
Global Enterprise Services, LLC —Swansea, IL
- Microsoft Outlook
- High school
- Military
Quick Apply
GEOINT Trainer and Analyst
GeoYeti —St. Louis, MO
- Full-time
- Military
- 3 years
- Training & development
- Disability insurance
- Health insurance

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Technical Support Analyst II - IT Department
Daughters of Charity Ministries —St. Louis, MO
Document technical processes and procedures and develop user guides, instructions, and training materials. The candidate must have a minimum of three years of…
$67,000 - $74,000 a year
Quick Apply
Application Analyst II (Remote) - WashU IT
Washington University in St Louis —St. Louis, MO
No specific certification/professional license is required for this position. A driver's license is not required for this position. We’ve got you covered.
$65,900 - $112,700 a year

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Analyst, Associate Technology Support
Victoria's Secret —Reynoldsburg, OH
Partner with other business groups in VS&Co. to resolve multi-layer problems. Level 2 support – defined as: anything needing in person & remote support.
$59,300 - $77,805 a year
6d
Service Desk Analyst
Prepcloud —Columbus, OH
The ideal candidate will provide first-level technical support to end users, troubleshoot hardware and software issues, manage service requests, and ensure…
$28 an hour
14d

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technical support analyst jobs near st. louis mo

Application Support Analyst I (Remote Position)

Omnigo Software LLC -
St. Louis, MO

Quick Apply

Job Details

Full-time

Qualifications

Report preparation
Customer communication
Technical documentation
Windows
High school diploma or GED
Firewall
Network switching
IP networking
Network routing
Windows Server administration

Full Job Description

Position Summary:

The Application Support Analyst position is a client-centric role, dedicated to providing comprehensive support and resolving challenges related to a diverse range of technical issues. We are seeking a highly motivated individual who possesses a fervent passion for technology, coupled with an unwavering commitment to deepening their understanding of our product suite. The successful candidate will excel in a dynamic environment, offering solutions to complex customer issues, responding to inquiries about application functionalities, and overseeing the customization of reports and other technical services. This role requires the provision of exceptional customer service, ensuring client satisfaction and fostering positive relationships.

Key Responsibilities:

Direct engagement with clients to troubleshoot and resolve application-related issues that are of moderate complexity, including service disruptions, and to assist with application updates and maintenance operations.
Exercise discretion in the efficient resolution of issues to ensure client satisfaction, minimize downtime, and prevent budget overruns.
Appropriately field or escalate incoming queries to ensure rapid and effective resolution.
Gather comprehensive details to accurately categorize requests, facilitating the determination of the most effective resolution strategy.
Apply professional judgment in the analysis of issues, aiming to resolve hardware/software challenges via telephone support or determining the necessary level of maintenance to address the problem effectively.
Offer guidance on hardware specifications and basic software configurations, including instruction on fundamental features, user permissions, system configurations, and overall functionality.
Maintain open and continuous communication with clients, providing regular updates on the status of their issues until resolution.
Troubleshoot and resolve issues related to the maintenance and configuration of specific business applications and their supporting systems, including interfaces, databases, and other application components, both in cloud-based and on-premises environments.
Contribute to the after-hours on-call rotation, ensuring that critical support is available outside of standard business hours. Docusign.

Requirements:

High school diploma required; 2-to-4-year college degree preferred. Pertinent experience can be substituted for a degree.
Excellent verbal and written communication skills, including the ability to create organized and informative reports, as well as comprehensive accurate documentation.
Demonstrated focus on customer service and satisfaction.
Ability to analyze and solve problems both individually and as a team.
Strong understanding of MS Windows Desktop and Server operating systems along with TCP/IP, routing, switching, firewalls, DNS and DHCP.
Positive and friendly demeanor

EOE/M/F/Disabled/Vet

This company is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, national origin, age, disability or protected veteran status. All qualified applicants will receive consideration for employment.

Quick Apply

Refine Your Search

technical support analyst jobs in st. louis mo

Application Support Analyst I (Remote Position)

Technical Support Analyst II - IT Department

Helpdesk Analyst

Systems Support Analyst

Systems Support Analyst

Hospital Technical Support Analyst

IT Support & Operations Analyst

Junior User Support Specialist (Triage Analyst)

Information Systems Analyst

IT Support Analyst II

IT Support Analyst

IT Help Desk Analyst

IT Help Desk Analyst

Technical Support Analyst

Banking Support Analyst

Sr. Service Desk Analyst

Network Operations Center Support Analyst

GEOINT Trainer and Analyst

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