Top 17 Technical support analyst Jobs in St. Louis Mo

Application Support Analyst I (Remote Position)
Omnigo Software LLC —St. Louis, MO
- Full-time
- Remote
- Windows
- High school diploma or GED
- Communication skills
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IT Support Analyst I
Harris-Stowe State University —St. Louis, MO
- $45,000 - $55,000 a year
- Weekends as needed
- Classroom
- Microsoft Outlook
- Computer Science
Quick Apply
IT Support Analyst
Hollywood Casino St. Louis —St. Louis, MO
- From $50,000 a year
- Full-time
- Bachelor of Science
- Basic math
- Mid-level
- Health insurance
- Paid time off
Information Systems Analyst
DataServ —St. Louis, MO
- $59,300 - $66,700 a year
- Online Application
- Hybrid work
- Research
- Mid-level
- Presentation skills
- Health insurance
- Paid time off
Quick Apply
System Support Analyst-Entry Level
UMSL —St. Louis, MO
- $15.10 - $20.75 an hour
- Full-time
- Classroom
- Office
- University
- Paid parental leave
- Disability insurance
Technical Support Analyst
Aquinas Institute of Theology —St. Louis, MO
- $55,000 - $65,000 a year
- Full-time
- Background check
- Google Workspace
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
5d
IT & Cloud Support Analyst I
Chameleon Integrated Services —St. Louis, MO
- $26.46 - $33.60 an hour
- Azure
- DevOps
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
7d
Systems Support Analyst
Behavioral Health Response —St. Louis, MO
- $47,400 - $64,300 a year
- Full-time
- Bachelor of Science
- Salesforce
- Mid-level
Quick Apply
Technical Support Analyst III - Enterprise Physical Operations
Washington University in St. Louis —St. Louis, MO
- $25.47 - $39.49 an hour
- Online Application
- Computer science
- Pass drug screening
- Mid-level
- Commuter assistance
- Employee assistance program
8d
Deskside Support Analyst
Thompson Coburn LLP —St. Louis, MO
- Full-time
- 5 years
- English
- Mid-level
- Profit sharing
- Wellness program
Quick Apply
11d
EOC Support Analyst
Tierpoint —St. Louis, MO
- $23 an hour
- Weekends as needed
- Office
- Windows
- 2 years
Sr. Service Desk Analyst
CannonDesign —St. Louis, MO
- 6 years
- System design
- Office
Network Operations Center Support Analyst
Global Enterprise Services, LLC —Swansea, IL
- Microsoft Outlook
- High school
- Military
Quick Apply
SATCOM IP Network Support Analyst
Leidos —Scott AFB, IL
- $48,100 - $86,950 a year
- Full-time
- Mid-level
- High school diploma or GED
- Fair chance
GEOINT Trainer and Analyst
GeoYeti —St. Louis, MO
- Full-time
- Military
- 3 years
- Training & development
- Disability insurance
- Health insurance

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Application Support Analyst I (Remote Position)
Omnigo Software LLC —St. Louis, MO
Appropriately field or escalate incoming queries to ensure rapid and effective resolution. Apply professional judgment in the analysis of issues, aiming to…
Quick Apply
IT Support Analyst
Hollywood Casino St. Louis —St. Louis, MO
Provides technical support for end user computers, applications, printers, phones, time clocks, key control devices, network and application connectivity, and…
From $50,000 a year

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Associate IT Support Services Analyst
Simpson Strong-Tie Company Inc. —Columbus, OH
Please note all job offers are contingent upon a successful drug screen and criminal background check, in accordance with applicable local, state, and federal…
$25.29 - $40.48 an hour
Quick Apply
4h
Analyst, Associate Technology Support (Columbus)
Victoria's Secret —Reynoldsburg, OH
Partner with other business groups in VS&Co. to resolve multi-layer problems. Level 2 support – defined as: anything needing in person & remote support.
$59,300 - $77,805 a year

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Application Support Analyst I (Remote Position)

Omnigo Software LLC -
St. Louis, MO

Quick Apply

Job Details

Full-time

Qualifications

Report preparation
Customer communication
Technical documentation
Windows
High school diploma or GED
Firewall
Network switching
IP networking
Network routing
Windows Server administration

Full Job Description

Position Summary:

The Application Support Analyst position is a client-centric role, dedicated to providing comprehensive support and resolving challenges related to a diverse range of technical issues. We are seeking a highly motivated individual who possesses a fervent passion for technology, coupled with an unwavering commitment to deepening their understanding of our product suite. The successful candidate will excel in a dynamic environment, offering solutions to complex customer issues, responding to inquiries about application functionalities, and overseeing the customization of reports and other technical services. This role requires the provision of exceptional customer service, ensuring client satisfaction and fostering positive relationships.

Key Responsibilities:

Direct engagement with clients to troubleshoot and resolve application-related issues that are of moderate complexity, including service disruptions, and to assist with application updates and maintenance operations.
Exercise discretion in the efficient resolution of issues to ensure client satisfaction, minimize downtime, and prevent budget overruns.
Appropriately field or escalate incoming queries to ensure rapid and effective resolution.
Gather comprehensive details to accurately categorize requests, facilitating the determination of the most effective resolution strategy.
Apply professional judgment in the analysis of issues, aiming to resolve hardware/software challenges via telephone support or determining the necessary level of maintenance to address the problem effectively.
Offer guidance on hardware specifications and basic software configurations, including instruction on fundamental features, user permissions, system configurations, and overall functionality.
Maintain open and continuous communication with clients, providing regular updates on the status of their issues until resolution.
Troubleshoot and resolve issues related to the maintenance and configuration of specific business applications and their supporting systems, including interfaces, databases, and other application components, both in cloud-based and on-premises environments.
Contribute to the after-hours on-call rotation, ensuring that critical support is available outside of standard business hours. Docusign.

Requirements:

High school diploma required; 2-to-4-year college degree preferred. Pertinent experience can be substituted for a degree.
Excellent verbal and written communication skills, including the ability to create organized and informative reports, as well as comprehensive accurate documentation.
Demonstrated focus on customer service and satisfaction.
Ability to analyze and solve problems both individually and as a team.
Strong understanding of MS Windows Desktop and Server operating systems along with TCP/IP, routing, switching, firewalls, DNS and DHCP.
Positive and friendly demeanor

EOE/M/F/Disabled/Vet

This company is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, national origin, age, disability or protected veteran status. All qualified applicants will receive consideration for employment.

Quick Apply

Refine Your Search

technical support analyst jobs in st. louis mo

Application Support Analyst I (Remote Position)

IT Support Analyst I

IT Support Analyst

Information Systems Analyst

System Support Analyst-Entry Level

Technical Support Analyst

IT & Cloud Support Analyst I

Systems Support Analyst

Technical Support Analyst III - Enterprise Physical Operations

Deskside Support Analyst

EOC Support Analyst

Sr. Service Desk Analyst

Network Operations Center Support Analyst

SATCOM IP Network Support Analyst

GEOINT Trainer and Analyst

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