Top 74 Assistant room operations manager front office Jobs in Stafford, Tx

Assistant Overnight Front Desk Manager
Marriott International, Inc —Houston, TX
- $25.48 - $28.85 an hour
- Overnight shift
- No experience needed
- Mid-level
- Hotel
13d
Front Desk Agent
AC Hotel by Marriott Houston Downtown —Houston, TX
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
Service Associate - Night
EōS Fitness —Sugar Land, TX
- $11 - $12 an hour
- Overtime
- Inventory management
- Computer literacy
- Microsoft Office
- Paid holidays
- Dental insurance
Quick Apply
Service Associate
EōS Fitness —Missouri City, TX
- $10 - $11 an hour
- Overtime
- Inventory management
- Computer literacy
- Microsoft Office
- Paid holidays
- Dental insurance
Quick Apply
Front Desk Assistant Manager
Hyatt House Hyatt Place Houston Medical Center —Houston, TX
- Background check
- CPR Certification
- Pass drug screening
Quick Apply
9d
Sr. Administrative Assistant
Alpha Generation —Houston, TX
- Full-time
- 5 years
- Organizational skills
- Senior level
Quick Apply
Receptionist
Visible Changes Inc —Houston, TX
- $14 - $16 a year
- Full-time
- Spanish
- English
- Office
- Disability insurance
- Health insurance
Quick Apply
Assistant in Training
Buckle —Pearland, TX
- Weekends as needed
- High school diploma or GED
- Ability to lift 50 pounds
- Travel
- Paid time off
- Employee assistance program
Quick Apply
Kids Club Manager
EōS Fitness —Missouri City, TX
- $12 - $13 an hour
- Weekends as needed
- Background check
- Computer literacy
- Mid-level
- Paid holidays
- Dental insurance
Quick Apply
School Operations Manager (25-26)
KIPP Texas Public Schools —Houston, TX
- Urgently hiring
- Microsoft Word
- Mid-level
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
Store Manager
dd's Discounts Stores —Houston, TX
- Weekends as needed
- 5 years
- Merchandising
- English
6d
Hospitality Lead – The Square / Administrative Assistant - Property Management
Hines —Houston, TX
- Microsoft Excel
- Mid-level
- Office
8d
Store Manager
Ross Stores —Houston, TX
- Weekends as needed
- 5 years
- Merchandising
- English
Facilities Assistant - Tracy Gee Community Center
Harris County —Houston, TX
- Weekends as needed
- Spanish
- Clean driving record
- Computer literacy
- Health insurance
- Dental insurance
Guest Service Representative
HOME2 SUITES - KATY —Katy, TX
- Part-time
- Computer literacy
- English
- Mid-level
Quick Apply
(Bilingual) Patient Service Coordinator (LGBTQIA+ Medical Office)
Gordon Crofoot MD, PA —Houston, TX
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Assistant General Manager
MilkShake Factory Elyson —Cypress, TX
- $17 - $22 an hour
- Part-time
- Merchandising
- Mid-level
- 3 years
- Flexible schedule
- Food provided
Quick Apply
Housekeeping Supervisor Houston TX
HOTELHelp (GH Management) —Houston, TX
- Full-time
- Spanish
- English
- Mid-level
OB Medical Assistant
Sherman MD Providers Inc —Houston, TX
- Full-time
- Spanish
- Vital signs
- HIPAA
Quick Apply
Assistant Manager(08163) - 3413 Navigation Blvd
Domino's Franchise —Houston, TX
- Full-time
- Clean driving record
- Writing skills
- Maintenance
Quick Apply
4d

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assistant room operations manager front office jobs near stafford, tx

Assistant Overnight Front Desk Manager

Marriott International, Inc -
Houston, TX

Apply Now

Job Details

Full-time
$25.48 - $28.85 an hour
13 days ago

Qualifications

Negotiation

Full Job Description

Additional Information
Job Number26097698
Job CategoryRooms & Guest Services Operations
Location5060 W Alabama St, Houston, Texas, United States, 77056
ScheduleFull Time
Located Remotely?N
Position Type Management
Pay Range: $25.48-$28.85 per hour
Bonus Eligible: Y

JOB SUMMARY

Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and administrative responsibilities.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Supporting Management of Front Desk Team

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

Encourages and building mutual trust, respect, and cooperation among team members.

Serves as a role model to demonstrate appropriate behaviors.

Understands employee positions well enough to perform duties in employees' absence.

Handles employee questions and concerns.

Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager.

Supports daily Front Desk shift operations.

Supporting Progress Toward Guest Services and Front Desk Goals

Supports day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

Develops specific goals and plans to prioritize, organize, and accomplish your work.

Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Participates in department meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.

Strives to improve service performance.

Observes staffing levels to ensure that guest service, operational needs and financial objectives are met.

Supports training of staff on adherence to all credit policies and procedures to reduce bad debts and rebates.

Supports same day selling procedures to maximize room revenue and property occupancy.

Understands the impact of Front Desk operations on the overall property financial goals and objectives.

Ensuring Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.

Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

Sets a positive example for guest relations.

Encourages employees to provide excellent customer service within guidelines.

Handles guest problems and complaints seeking assistance from supervisor as necessary.

Interacts with guests to obtain feedback on product quality and service levels.

Supporting Projects and Policies

Supports implementation of customer recognition/service programs, communicating and ensuring the process.

Assists in the review of comment cards and guest satisfaction results with employees.

Ensures employees have the proper supplies and uniforms.

Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution.

Supporting Handling of Human Resource Activities

Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.

Provides feedback to individuals based on observation of service behaviors.

Participates in an ongoing employee recognition program.

Supports training when appropriate.

Participates in the employee performance appraisal process.

Additional Responsibilities

Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Analyzes information and evaluating results to choose the best solution and solve problems.

Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner.

Performs all duties at the Front Desk as necessary.

Understands the functions of the Bell Staff, Switchboard and Concierge/Guest Services operations.

Complies with loss prevention policies and procedures.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.

Apply Now

Refine Your Search

assistant room operations manager front office jobs in stafford, tx

Assistant Overnight Front Desk Manager

Front Desk Agent

Service Associate - Night

Service Associate

Front Desk Assistant Manager

Sr. Administrative Assistant

Receptionist

Assistant in Training

Kids Club Manager

School Operations Manager (25-26)

Store Manager

Hospitality Lead – The Square / Administrative Assistant - Property Management

Store Manager

Facilities Assistant - Tracy Gee Community Center

Guest Service Representative

(Bilingual) Patient Service Coordinator (LGBTQIA+ Medical Office)

Assistant General Manager

Housekeeping Supervisor Houston TX

OB Medical Assistant

Assistant Manager(08163) - 3413 Navigation Blvd

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