Top 242 aws engineer Jobs in stamford, ct

Desktop Engineer
Accommodations Plus International —Melville, NY
- $75,000 - $85,000 a year
- Full-time
- Hybrid work
- Ability to walk for extended periods
- 5 years
- Mid-level
5d
VP, Reliability and Automation Engineering Manager
Synchrony —Stamford, CT
- $170,000 - $290,000 a year
- On call
- 18 years or older
- 6 years
- Pass drug screening
- Work from home
6d
VP – Data Architecture Governance
Synchrony —Stamford, CT
- $155,000 - $260,000 a year
- 18 years or older
- Oracle
- Computer Science
- Work from home
AVP, Senior Data Engineer
Synchrony —Stamford, CT
- $100,000 - $170,000 a year
- 18 years or older
- Pass drug screening
- High school diploma or GED
- Work from home
Simulation Engineer - AI Trainer
DataAnnotation —Mount Vernon, NY
- $40 - $60 an hour
- Part-time
- Remote
- Computer Science
- Writing skills
- English
- Flexible schedule
Quick Apply
DNS Engineer - SRE
Optimum —Bethpage, NY
- $83,538 - $137,241 a year
- On call
- Hybrid work
- Background check
- Computer science
- Azure
Security Engineer (remote)
Expanse FT —Westbury, NY
- $110,000 - $150,000 a year
- Full-time
- Background check
- Azure
- 5 years
- Health savings account
- Health insurance
Quick Apply
Lead Identity & Access Management
CardWorks Servicing LLC —Woodbury, NY
- $154,564 - $171,738 a year
- Full-time
- Hybrid work
- Computer Science
- System design
- Windows
- AD&D insurance
- Paid holidays
Quick Apply
12d
AI DevOps Engineer
SmartAdvocate —Melville, NY
- $100,000 - $160,000 a year
- Full-time
- Azure
- Office
- SQL
- Health insurance
- Dental insurance
Quick Apply
Sr Security Architect
Optimum —Bethpage, NY
- $155,509 - $222,156 a year
- Background check
- Computer science
- Azure
DevOps Engineer III- PxE Talent
Deloitte —Stamford, CT
- $102,500 - $210,600 a year
- Full-time
- Azure
- Computer Science
- Bachelor's degree
1d
Senior Consultant - SQL Developer
Deloitte —Stamford, CT
- $113,800 - $190,700 a year
- Full-time
- 18 years or older
- Azure
- Computer Science
4d
Software Engineer
NBCUniversal —Stamford, CT
- $105,000 - $145,000 a year
- Email
- Hybrid work
- Computer Science
- Mid-level
- Office
- Health insurance
- Dental insurance
Sr Network Engineer
HomeServe USA Corp —Norwalk, CT
- $125,932.60 - $167,910.13 a year
- On call
- Computer science
- Computer Science
- Analysis skills
Quick Apply
Senior AI Engineer - SFL Scientific
Deloitte —Stamford, CT
- $128,000 - $252,500 a year
- Full-time
- Computer science
- Azure
- Computer Science
6d
Databricks Data Engineer
Deloitte —Stamford, CT
- $86,700 - $170,900 a year
- Full-time
- Azure
- Computer Science
- Up to 50% travel
5d
DevOps Engineer, Surveillance
Point72 —Stamford, CT
- Computer science
- Computer Science
- 5 years
- Health insurance
- Tuition reimbursement
IT Engineer
DMS Technology —New Canaan, CT
- $60,000 - $80,000 a year
- Full-time
- Hybrid work
- Azure
- Mid-level
- Windows
Quick Apply
Data Associate
Bridgewater Associates —Westport, CT
- $120,000 - $150,000 a year
- Research
- Office
- AWS
Cyber Forward Deployed Engineer - Consultant
Deloitte —Stamford, CT
- $100,400 - $197,900 a year
- Full-time
- Azure
- Computer Science
- Mid-level
5d

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Desktop Engineer

Accommodations Plus International -
Melville, NY

Apply Now

Job Details

Full-time
$75,000 - $85,000 a year
5 days ago

Qualifications

IT user and group management
Enterprise software
Incident management software
Incident Escalation
Patch management
Desktop (troubleshooting support)
Incident management operations support
Remote access software
Azure AD
Customer support ticket management
Identity and access management (IAM) solutions
Desktop administration
Ticketing system technical support

Full Job Description

Desktop & Imaging Solutions Engineer

We're seeking a highly skilled and self-motivated Desktop Engineer to play a pivotal role in our IT operations. This is a hybrid role based in Melville, NY, with a critical focus on remote imaging solutions, while also serving as a key resource in end-user support and service delivery.

This role combines Level 1 (L1) end-user support via Jira Service Management (JSM) tickets with Level 2 (L2) technical escalation support, ensuring a seamless, high-quality support experience for our global workforce. You will be equally comfortable managing frontline user requests as you are solving complex technical issues.

In this hardware-centric role, you'll be the expert behind our imaging solutions, from building and deploying new images to ensuring software security and optimal functionality across our enterprise. You'll also play a critical role in triaging, resolving, and escalating service requests, ensuring timely resolution and excellent user satisfaction.

What You'll Do:

Deliver End-User Support Excellence (L1 & L2):

Serve as a primary point of contact for L1 end-user support via Jira Service Management (JSM), handling ticket intake, triage, and resolution.
Provide prompt, professional, and customer-focused support for hardware, software, and access-related issues.
Resolve L1 issues independently and escalate more complex problems appropriately, while maintaining ownership through resolution.
Deliver Level 2 support for escalated issues, including in-depth troubleshooting across desktops, laptops, mobile devices, printers, and applications.
Ensure adherence to SLAs and ticket quality standards, including proper documentation, categorization, and communication.

Own Our Imaging Solutions:

Lead the creation, maintenance, and deployment of primary images from bare metal as new hardware models emerge.
Ensure secure, standardized, and efficient software distribution across the organization.

Master Remote Troubleshooting:

Diagnose and resolve issues using advanced remote support tools and techniques, minimizing downtime for remote employees.
Support a distributed workforce with a strong focus on first-contact resolution where possible.

Be the Go-To for Support:

Act as a trusted escalation point for complex technical issues beyond L1 capabilities.
Partner with other IT teams to resolve cross-functional issues efficiently.

Fortify Our Security:

Respond to alerts from SIEM and endpoint protection platforms.
Assist in endpoint hardening, patching, and vulnerability remediation.

Optimize & Improve Service Delivery:

Identify trends in ticket volume and recurring issues and recommend improvements to reduce incidents.
Continuously improve support workflows, automation opportunities, and knowledge base content.

Maintain Precision:

Track and update all incidents and service requests in Jira Service Management.
Maintain accurate documentation, asset inventory, and system records.

Empower Our Users:

Provide support for Office 365 applications, including CoPilot, Entra and Intune.
Manage user accounts, permissions, and access requests (Active Directory experience required)
Develop and maintain end-user documentation and self-service knowledge articles.

Collaborate & Grow:

Work effectively under pressure in a fast-paced environment.
Collaborate across IT and business teams.
Provide occasional after-hours support when required.

What You'll Bring:

5+ years of progressive experience across desktop support, end-user support (L1), and advanced troubleshooting (L2).
Proven ability to manage high-volume ticket queues in a structured ITSM platform (JSM or similar).
Strong experience balancing user-facing support responsibilities with backend engineering tasks.
Proven expertise in remote imaging tools (e.g., AutiPilot, MECM/SCCM, Ivanti, SmartDeploy).
Strong knowledge of Office 365 administration, including Intune, Entra and Exchange.
Strong knowledge of Active Directory
Solid understanding of Windows 11 deployment and management.
Experience with:
- Software distribution and patch management
- Endpoint security tools
- Remote support technologies
Strong working knowledge of ITIL-based service delivery principles (incident, request, escalation management).
Excellent communication skills, with a focus on clarity and user experience.
A customer-first mindset with strong problem-solving and multitasking abilities.
Ability to operate effectively in a hybrid support model (L1 + L2).
Experience with AWS Workspaces / Virtual Desktop is a plus.
CompTIA A+ preferred.

Key Differentiator of This Role

This position blends hands-on engineering (imaging, endpoint management) with direct end-user engagement, offering a unique opportunity to shape both technical solutions and the user support experience.

Compensation:
$75,000 - $85,000 USD, commensurate with experience.

Who We Are

API is the global leader for crew accommodation solutions, and we are changing the way businesses manage travel. Our technology platform streamlines the entire crew planning process, making day-to-day operations more efficient and elevating the crew layover experience. API’s proprietary technology, mobile solutions and our experienced team are positioned to offer our clients a complete, end-to-end platform that integrates seamlessly into their process. We are looking for dynamic, creative, and tech savvy individuals to join our team. If you are passionate about hard work, providing impeccable service, technology, and solutions to our clients then API may be a great fit for you!

Other Duties

Duties, responsibilities and activities may change at any time according to business needs.

The performance of additional responsibilities if you are designated as a Data Protection Champion (DPC), Senior Information Risk Owner (SIRO) or Information Assurance Accounting Officer (IAAO).

Work Environment

This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms.

AAP/EEO Statement

Accommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

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