Top 398 Customer advocate Jobs in Stamford, Ct

UX Researcher-CNBC, MS NOW and E! Online
Versant Media —Englewood Cliffs, NJ
- $100,000 - $130,000 a year
- Email
- Hybrid work
- Mid-level
- Office
- 3 years
- Health insurance
- Dental insurance
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Part-Time Senior Day Care Activity Assistant
Evergreen Daytime Senior Care —Stamford, CT
- $22 - $25 an hour
- Part-time
- Background check
- Customer service
- 5 years
- 401(k)
- Paid time off
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Retail Engagement Specialist
2020 Companies, Inc. —White Plains, NY
- $25 an hour
- Full-time
- Merchandising
- No high school diploma
- Mid-level
- Paid training
- Mileage reimbursement
Quick Apply
Spa Coordinator
Spavia Stamford —Stamford, CT
- $17 - $19 an hour
- Part-time
- Administrative experience
- High school diploma or GED
- Entry level
- Opportunities for advancement
Quick Apply
Patient Experience Representative
Montefiore Nyack Hospital —Nyack, NY
- $32 an hour
- Full-time
- Hospital
- Research
- High school diploma or GED
CNA - Day Shift (Full- and Part-Time Positions Available)
Stamford Health —Stamford, CT
- Full-time
- Hospital
- Computer literacy
- Inpatient
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PEER SPECIALIST
BronxCare Health System —Bronx, NY
- $30.50 - $31.07 an hour
- Full-time
- High school diploma or GED
- Children
- Entry level
PFAS Registrar
Yale New Haven Health —Bridgeport, CT
- Full-time
- Medical office experience
- Mid-level
- 3 years
Signature Customer Success Account Manager - Stamford, CT
UPS —Stratford, CT
- $70,260 - $123,000 a year
- Full-time
- Mid-level
- US work authorization
- Organizational skills
- Health savings account
- AD&D insurance
5d
CNA - Night Shift (Full- and Part-Time Positions Available)
Stamford Health —Stamford, CT
- Full-time
- Hospital
- Computer literacy
- Inpatient
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BARISTA (FULL TIME)
CulinArt Sector —Stamford, CT
- $18 an hour
- Urgently hiring
- Background check
- Entry level
- Commuter assistance
- Disability insurance
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Litigation Associate
Morrison Mahoney LLP —Bridgeport, CT
- $105,000 - $130,000 a year
- Full-time
- Hybrid work
- Mid-level
- 1 year
- Communication skills
- Paid holidays
- Disability insurance
Quick Apply
CDL Ambulette Driver
TWCA Ambulette —Hempstead, NY
- $18 - $23 an hour
- Overtime
- Mid-level
- CDL
- In-person
- Health insurance
- Paid time off
Quick Apply
Automotive Sales Consultant
Subaru Huntington —Huntington, NY
- $52,000 - $150,000 a year
- Weekends as needed
- Dealership
- Mid-level
- 3 years
- Opportunities for advancement
Quick Apply
Assistant Director of Nursing - Full Time
Elizabeth Seton Children’s —Yonkers, NY
- $147,000 - $162,000 a year
- Weekends as needed
- Nursing
- RN License
- PALS Certification
Equipment Mechanic - Field
Altec Industries, Inc. —Yonkers, NY
- $42 - $46 an hour
- Overtime
- Addiction Medicine
- High school
- Mechanic experience
- Paid holidays
- Health insurance
Quick Apply
Social Worker- NHTD/TBI
Always Compassionate Home Care —Melville, NY
- $70,000 a year
- Full-time
- Licensed Clinical Social Worker
- HIPAA
- Mid-level
Quick Apply
Director of Infrastructure Operations
HomeServe USA —Norwalk, CT
- $157,592.85 - $210,123.80 a year
- DevOps
- Windows
- Master's degree
Quick Apply
RN Homecare - Evergreen (exp. 7/31)
Maxim Healthcare Services —White Plains, NY
- $40 - $45 an hour
- RN License
- BLS Certification
- Mid-level
- Commuter assistance
- Health savings account
Quick Apply
Social Worker- NHTD/TBI
Always Compassionate Home Care —White Plains, NY
- $70,000 a year
- Full-time
- Licensed Clinical Social Worker
- HIPAA
- Mid-level
Quick Apply

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customer advocate jobs near stamford, ct

UX Researcher-CNBC, MS NOW and E! Online

Versant Media
Englewood Cliffs, NJ

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Job Details

Full-time
$100,000 - $130,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Customer behavior analysis
Quantitative applied research
Research data analysis
User research for product design
Accessibility in interaction design

Full Job Description

Company Description

VERSANT (Nasdaq: VSNT) is an industry-changing media and entertainment business and home to trusted brands that shape culture, inform audiences, and build lasting connections. It operates across four core markets: political news and opinion, business news and personal finance, golf, and sports and genre entertainment. These markets are served through a powerful portfolio of iconic and innovative brands, including CNBC, MS NOW, USA Network, Golf Channel, Oxygen, E!, SYFY, and Versant's sports division USA Sports, along with complementary digital assets including Fandango, Rotten Tomatoes, GolfNow and GolfPass.

Job Description

We are looking for a highly motivated and experienced UX Researcher responsible for uncovering actionable insights that inform and inspire exceptional digital product experiences. This role combines qualitative and quantitative research methods to deeply understand user needs, behaviors, and motivations, translating them into data-driven recommendations that guide design and product strategy.

The ideal candidate is both an empathetic listener and an analytical thinker, capable of telling compelling stories with research findings. The UX Researcher will be responsible for working across multiple news brands to help build the next set of innovative products within Versant. This is an exciting time to be joining a newly created product and tech unit that will support the ambitious digital goals of CNBC, MS NOW and E! Online.

This person must have a passion for digital or journalistic content and be a huge consumer of news and media. To succeed, this person will need to be equally fluent in the editorial, technical, and commercial worlds.

Responsibilities

Work with the Director of Product Design and key stakeholders to plan, design, and conduct qualitative and quantitative user research to inform product decisions
Develop research strategies aligned with business goals and product roadmaps
Collaborate with Product Managers, Designers, and Engineers to define research questions and hypotheses
Lead usability testing, user interviews, surveys, and ethnographic studies
Synthesize findings into actionable insights that guide design and product direction
Create clear and compelling research reports, personas, and journey maps
Advocate for user needs across all stages of the product lifecycle
Partner with data analysts to integrate behavioral analytics with qualitative insights
Present findings to executives and stakeholders to influence strategic decisions
Stay current on UX research methods, tools, and industry trends
Foster a culture of evidence-based decision-making and empathy for users

Qualifications

Minimum of 3 years of UX research experience in digital media
Proficiency in both qualitative and quantitative research methods
Strong analytical skills with the ability to interpret behavioral data and identify patterns
Exceptional communication skills, including the ability to present complex findings clearly and persuasively
Understanding of accessibility standards and inclusive design principles
Proven understanding of web, mobile apps and OTT products in the consumer (B2C) space and/or in media and publishing

Desired Qualifications

Ability to work with senior management and present research findings with a clear point of view.
Strong experience on evangelizing for the customer through the use of research, data, user testing etc.
Experience working in subscription business, a news organization or a content company / publisher
Bachelor's degree desired; MBA a plus

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, and a variety of other discounts and perks.

Salary range: $100,000 - $130,000

What we’ll offer: At CNBC Headquarters in Englewood Cliffs, NJ, you’ll have access to great perks and amenities:

Sweat it out

- Free onsite fitness center with state-of-the-art equipment, plus daily group classes
- Gourmet cafeteria with daily specials plus soup and salad bars
- Dry cleaning, and sneak peeks
Don’t have a car? No problem! We offer free shuttle transportation to and from multiple locations in Manhattan, Brooklyn, Hoboken and Jersey City.

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with a VERSANT Media employee at one of our locations prior to a hiring decision. VERSANT Media's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].

VERSANT Media is committed to fair and equitable compensation practices. We include a good faith pay range for each position to comply with applicable state and local pay transparency laws and to promote equity across our organization. Actual compensation will be based on factors such as the candidate's skills, qualifications, experience, and location and may include additional forms of compensation and benefits such as health insurance, retirement plans, paid time off, etc.

VERSANT Media is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at VERSANT via-email, the Internet, or in any form and/or method without a valid written Statement of Work in place for this position from VERSANT's Talent Acquisition team will be deemed the sole property of VERSANT. No fee will be paid in the event the candidate is hired by VERSANT as a result of the referral or through other means.

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Refine Your Search

customer advocate jobs in stamford, ct

UX Researcher-CNBC, MS NOW and E! Online

Part-Time Senior Day Care Activity Assistant

Retail Engagement Specialist

Spa Coordinator

Patient Experience Representative

CNA - Day Shift (Full- and Part-Time Positions Available)

PEER SPECIALIST

PFAS Registrar

Signature Customer Success Account Manager - Stamford, CT

CNA - Night Shift (Full- and Part-Time Positions Available)

BARISTA (FULL TIME)

Litigation Associate

CDL Ambulette Driver

Automotive Sales Consultant

Assistant Director of Nursing - Full Time

Equipment Mechanic - Field

Social Worker- NHTD/TBI

Director of Infrastructure Operations

RN Homecare - Evergreen (exp. 7/31)

Social Worker- NHTD/TBI

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