Stamford Health (Connecticut’s most highly awarded hospital system and a Certified Great Place to Work®) is excited to welcome full-time Receptionists/Schedulers to our growing Medical Group!
This is an exceptional opportunity to launch or build your career in healthcare with an organization known for excellence, innovation, and person-centered care. In this high-impact front-line role, you’ll be the face of our practices, creating a warm, welcoming experience for every patient and ensuring we live up to our standards of person-centered care.
As a key member of our team, you’ll deliver outstanding customer service while managing scheduling, registration, and front-desk operations in a dynamic, fast-paced environment. You’ll play a critical role in ensuring a seamless patient journey, including coordinating appointments, verifying information, supporting financial processes, and partnering with clinical teams to keep care running smoothly. If you’re organized, people-focused, and eager to grow within a leading health system, this is your chance to make a meaningful impact from day one.
Core requirements:
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High school diploma.
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Three years of related experience required OR minimum or 1 year of related healthcare experience required.
Why work for Stamford Health?
Stamford Health offers an extremely competitive salary with generous shift differentials where appropriate.
Our Total Rewards Program is ranked as one of the highest satisfiers based on our employee engagement surveys.
With over 100 transfers and promotions each year for the past 5 years, Stamford Health is a place for you to grow and develop your career. Many departments from Nursing to Information Systems and Rehabilitation have Career Ladder programs that foster career development.
Whether employees choose to live in the greater Stamford, CT area or commute from New York or Fairfield, we offer free convenient parking and free transportation from the Stamford train stations.
Our collaborative with Hospital for Special Surgery, and the Dana Farber Brigham and Women's Cancer Care Collaborative, connect us directly with world class expertise, research, resources and technology to put us at the forefront of patient care.
We have a robust Professional Development and Organization Development program that provides both clinical and non-clinical staff with the opportunity to develop and grow professionally.
For organizational leaders, we offer a comprehensive New Manager Orientation four times per year. Our program designed specifically for Stamford Health will help prepare today's and tomorrow's leaders for success with an innovative curriculum based on best practices. It will also enhance the skills of our leaders that bring their fresh leadership perspective from other organizations.
The Receptionist/Scheduler will provide the full scope of reception and administrative office support services to the practice.
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Greets and directs visitors/patients courteously and professionally.
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Obtains, verifies and/or updates patient demographic information.
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Collects co-pay and copy of the patient’s insurance identification card.
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Assists with answering and screening calls and the triaging process of all incoming telephone calls for urgent information or services. Schedules appointments and records and forwards messages as required.
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Responds to requests for routine information or assistance within scope of knowledge and authority and refers visitors to appropriate staff members as necessary.
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Initiates calls as requested by Physician, Office Manager or other professional staff.
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Responsible for opening/closing office duties as needed.
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Photocopying, faxing, and distributing documents as required and in a timely manner.
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Performs other duties as assigned.
High School Diploma or equivalent required with 1-3 years of related front office or customer service experience preferred.
About Stamford Health
Stamford Health is a non-profit independent health care system with more than 3,800 employees committed to caring for the community through a wide range of high-quality health and wellness services. Patients and their families receive expert, compassionate care through the system’s 305-bed Stamford Hospital; Stamford Health Medical Group, with more than 40 offices in lower Fairfield County offering primary and specialty care; a growing number of ambulatory locations across the region; and support through the Stamford Hospital Foundation.
Stamford Health is known for its expert, person-centered care through its many recognitions and partnerships. U.S. News & World Report has recognized Stamford Hospital as a High-Performing Hospital. The Centers for Medicare and Medicaid Services (CMS) rated Stamford Hospital as a five-star hospital for Overall Quality and The Leapfrog Group awarded Stamford Hospital an “A” for patient safety. The American Nurses Credentialing Center has granted Stamford Hospital Magnet Status, which recognizes superior patient care with the highest level of safety, quality, and patient satisfaction. Stamford Health is Planetree Gold-Certified for Excellence in Person-Centered Care and is a Certified™ Great Place to Work.
Stamford Health is a major teaching affiliate of the Columbia University Vagelos College of Physicians and Surgeons and has recently expanded its relationship with Columbia to offer treatment and expertise from Columbia University Irving Medical Center’s nationally recognized heart surgeons. Stamford Health and Hospital for Special Surgery (HSS) have created a premier center for specialty orthopedic care right in Stamford, Connecticut. Additionally, in 2020 Stamford Health’s Carl & Dorothy Bennett Cancer Center entered into an expanded collaboration with Dana-Farber Brigham Cancer Center.
Dedicated to being the community’s most trusted health care partner, Stamford Health puts patients first to build long-lasting relationships. For more information, visit StamfordHealth.org. Like us on Facebook and follow us on Twitter, Instagram, YouTube, and LinkedIn.
