At Talkspace, we are committed to fostering a diverse, equitable, inclusive, and belonging-centered workplace where everyone can thrive while making a difference in mental health. Want to help over two million people receive quality mental healthcare? Come join our mission of getting therapy in the hands of everyone!
We are looking for an experienced Senior Product Manager, Growth to join our team. This role will be responsible for designing and optimizing the onboarding experience for new members, ensuring they find the right provider and feel confident in beginning their mental health journey. The ideal candidate has a passion for behavioral health, data-driven decision-making, and human-centered product development. If you want to apply your skills to a mission-driven company, this is the role for you. To work at Talkspace, you need to be as passionate as we are about our work, and excited to partner with us on delivering quality mental healthcare.
This is a remote position. Candidates must be based on Eastern Time. Talkspace Headquarters is located in NYC.
What You'll Do
- Own the strategy and roadmap for member onboarding, from sign-up through first session—aligning near-term execution with a durable long-term vision.
- Improve activation and early engagement by identifying drop-off points, designing interventions, and iterating quickly through A/B tests and rapid experiments.
- Create integrated experiences with trusted partners to increase referrals & reduce barriers to care
- Build personalized experiences: leverage AI to understand & adapt to client needs, preferences, and constraints
- Own growth instrumentation: define key events, measurement and analytics to provide actionable insights on member behavior.
- Partner with Engineering, Design, and Data Science to ship onboarding flows that reduce friction and improve therapeutic success—balancing quality, speed, and scalability.
About You
- 7+ years of experience as a Product Manager delivering innovative, consumer-facing products, specifically in member onboarding and member growth
- Experience growing and optimizing digital health, digital therapy or psychiatry platforms
- Experience at a telehealth or digital mental health company, where you've developed a strong understanding of therapy adoption, patient engagement, and behavioral health user journeys
- Strong track record of growth-focused product development, specifically in user acquisition, activation, and retention
- Experience leading data-driven product decisions using tools like Mixpanel, Looker, or in-house A/B testing platforms
- Ability to break down complex problems on both a business and technical level
- Exceptional empathy and user obsession, driven by a desire to make therapy more accessible
- Strong analytical mindset with rigorous hypothesis testing and experimentation skills
- Business acumen—you quickly estimate value, effort, and dependencies for new initiatives
- Clear communicator who ensures alignment across cross-functional teams
Bonus Points
- Experience as a Growth PM working in a B2C or B2B2C environment
- Background in digital psychiatry or telehealth
- Experience working in a marketplace model
- Proven success in optimizing funnel conversion for mobile-first consumer products
- Experience with real-time insurance eligibility & cost estimation
- Experience working at a major consumer brand with both B2B and B2C business lines
- You're passionate about leveraging behavioral psychology and data to drive user growth
- You believe in the power of mental healthcare and want to lower barriers to access
- You thrive in fast-paced, iterative environments where experimentation and learning fuel progress
- You love collaborating with cross-functional teams to bring bold ideas to life
- You care about making a real impact on people's well-being
Benefits
- Comprehensive Medical, Dental and Vision plans coverage
- Pre-tax benefits: HSA/ FSA
- 401k Retirement Savings Program with matching up to 4%
- Voluntary benefits including disability, basic life or pet insurance, etc.
- Monthly Wellness Stipend to promote mental and physical self-care
- Flexible PTO and Remote First Environment
- Regular team events, including Wellness Workshops and Team Building Events
- Free access to Talkspace products for you and one household member, as well as access to a friends and family discount!
Compensation
At Talkspace, we believe that pay transparency during the interview process is a critical part of diversity, equity, and inclusion. Our salary bands are based on internal and external compensation benchmarks, which we regularly evaluate to ensure we pay competitively.
The base salary range for this role is between $133,000 - $190,000. Within the salary bands, leveling corresponds to each candidate's relevant experience, skills as assessed during the interview process, education, and applicable certifications.
Why Talkspace?
Talkspace is the world's leading online therapy company, serving over 2 million users looking to begin their wellness journey through tele-health. According to the World Health Organization, close to 1 billion people worldwide live with a mental disorder, and on average more than 75% with mental, neurological, and substance use disorders receive no treatment for their condition at all. Additionally, one-third of the world's population – 2 billion people – live in countries that spend less than 1% of their health budgets on mental health. Therapy is an universal need and it's our mission here to change the world by cultivating an intentional space for people to feel supported through quality care that is simple and accessible.
Combining our passion for innovation along with our desire to help others overcome the stigma behind "getting help," we are transforming the way patients find the right care provider, making an otherwise impossible feat easily conquerable. Our network of licensed, accredited, and board-certified clinicians are increasing access to mental health for our members through a myriad of high quality therapy services: anytime and for a fraction of the price. Dedicated to our mission, we are looking for candidates that want to bring their talents into a diverse "for purpose" space. If you're equally as passionate about making quality mental healthcare accessible to all then Talkspace is the right place for you!
Talkspace welcomes and celebrates talent from all backgrounds, perspectives, and walks of life to foster an innovative and diverse workforce. We encourage you to apply, even if you don't meet every qualification or if your path has been nontraditional — such as not completing a formal degree program, taking a career break, or having a prior criminal record — if you believe you could make a great addition to this team. Come as you are and learn about the exciting opportunities on our team.
Individuals seeking employment at Talkspace are considered without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.
How do we define Diversity, Equity, Inclusion, and Belonging at Talkspace?
Diversity
Diversity encompasses the unique attributes of our employees as individuals. We value and embrace the richness arising from their varied backgrounds, perspectives, and experiences, which include, but are not limited to, age, ability, ethnicity, gender, race, and cultural background.
Equity
Equity refers to a fair and impartial workplace, aiming to ensure equal growth and advancement opportunities for all employees. This involves amplifying underrepresented voices, addressing unconscious biases, and providing inclusive, culturally competent mental health care.
Inclusion
Inclusion signifies the practice of granting equal access to opportunities and resources for all employees, particularly those who might otherwise be excluded or marginalized. It ensures that everyone feels a sense of belonging, value, support, and respect as an individual.
Belonging
Belonging reflects the affinity and positive relationships that develop among employees from diverse backgrounds when businesses actively promote diversity, equity, and inclusion in the workplace.
