Top 7 Resort manager Jobs in Star Tannery Va

Front Office Manager
Hilton Home2 Suites by Hilton —Winchester, VA
- Full-time
- Mid-level
- In-person
- Communication skills
- Employee discount
Quick Apply
Front Office Manager
Hilton Home2 Suites —Winchester, VA
- Full-time
- Mid-level
- Hotel
- In-person
- Employee discount
Quick Apply
Team & Membership Coordinator
BlueStar Resort & Golf —Lake Frederick, VA
- $20 - $25 an hour
- Weekends as needed
- Computer literacy
- Merchandising
- Research
- Paid holidays
- Health insurance
Concierge
BlueStar Resort & Golf —Lake Frederick, VA
- $18 an hour
- Weekends as needed
- Sales
- Inventory management
- Office
- Paid holidays
- Health insurance
Food & Beverage Supervisor,
BlueStar Resort & Golf —Lake Frederick, VA
- $20 an hour
- Weekends as needed
- Bar
- Microsoft Excel
- Customer service
- Paid holidays
- Health insurance

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Restaurant General Manager, Fine Dining Harrimans
Salamander Hospitality —Middleburg, VA
We are seeking a visible, hands-on leader who understands how to create memorable guest experiences while driving operational excellence and financial…
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Guest Relations Coordinator
Goodstone —Middleburg, VA
Valid driver's license preferred. This position manages reservations, welcomes guests upon arrival, coordinates guest experiences across the estate,…
$20 - $23 an hour
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Front Office Manager

Hilton Home2 Suites by Hilton -
Winchester, VA

Quick Apply

Job Details

Full-time

Benefits

Employee discount

Qualifications

Property management tools
Resort experience
Incident management
Interpersonal skills
Multilingual
Phone communication
Night audit
Hotel emergency procedures
Office management
Hotel safety procedures
Client interaction via phone calls

Full Job Description

Overview

We are seeking a dynamic and energetic Front Office Manager to lead our front desk operations and deliver exceptional guest experiences. As the heartbeat of our hospitality team, you will oversee daily front office activities, ensure seamless guest check-ins and check-outs, and uphold the highest standards of customer service. Your leadership will inspire a motivated team dedicated to creating memorable stays for our guests. This role offers an exciting opportunity to showcase your hospitality management expertise, multilingual skills, and passion for guest relations in a vibrant environment.

Responsibilities

Supervise and coordinate all front desk operations, including reservations, guest inquiries, and check-in/check-out procedures using property management systems such as OPERA or similar platforms.
Lead and motivate front desk staff to deliver outstanding customer service, ensuring adherence to phone etiquette, hospitality standards, and hotel emergency procedures.
Manage guest relations by resolving issues promptly, addressing special requests, and maintaining a welcoming atmosphere that encourages repeat visits.
Oversee the night audit process, ensuring accurate financial reporting and reconciliation of daily transactions.
Implement and monitor hotel policies related to guest safety, property management systems (PMS), and emergency protocols to ensure a secure environment for guests and staff.
Facilitate effective communication with other departments to coordinate guest services, housekeeping, maintenance, and security needs.
Maintain comprehensive records of all front office activities, including incident reports, guest feedback, and shift logs.

Qualifications

Proven experience in hospitality management or hotel front desk operations with a strong background in customer service.
Proficiency in hotel management systems such as OPERA or comparable property management software.
Multilingual or bilingual abilities to communicate effectively with diverse guests and team members.
Excellent phone communication skills coupled with professional phone etiquette.
Knowledge of hotel emergency procedures, night audit processes, and guest relations best practices.
Strong problem-solving skills with a focus on delivering exceptional customer service solutions.
Previous resort experience is preferred but not required; a passion for hospitality is essential.

Join us as a Front Office Manager to lead with energy, foster guest satisfaction, and create memorable experiences that keep guests coming back!

Benefits:

Employee discount

Work Location: In person

Quick Apply

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resort manager jobs in star tannery va

Front Office Manager

Front Office Manager

Team & Membership Coordinator

Concierge

Food & Beverage Supervisor,

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