Top 7 Assistant front office manager Jobs in State College, Pa

Assistant Front Office Manager
The Penn Stater Hotel & Conference Center —State College, PA
- $46,000 - $48,000 a year
- Weekends as needed
- Basic math
- English
- Mid-level
Quick Apply
4d
Office Administrator/Executive Assistant
CP Engineers —State College, PA
- $25 - $28 a year
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Part-Time Administrative Assistant - Bellisario College of Communications
Penn State University —University Park, PA
- Part-time
- Background check
- Office
- University
1d
Education Program Coordinator and Assistant to the Associate Dean, Smeal College of Business
Penn State University —University Park, PA
- $40,608 - $64,668 a year
- Online Application
- Hybrid work
- Background check
- Microsoft Outlook
- Mid-level
- Paid holidays
- Health insurance
8d
Federal Work Study - Student Office Assistant - Office of Entrepreneurship - Part Time
Penn State University —University Park, PA
- $12 - $14 an hour
- Part-time
- Remote
- Background check
- University
- Cleaning
Public Spaces Attendant
The Penn Stater Hotel & Conference Center —State College, PA
- $16 - $17 an hour
- Part-time
- English
- Office
- Hotel
Quick Apply
10d
Housekeeping Public Space
Scholar State College —State College, PA
- Part-time
- English
- Office
- Hotel
Quick Apply

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Front Desk Supervisor $22-$23/hour
Courtyard State College —State College, PA
High School diploma or equivalent, plus one year front desk/guest service supervisory experience. Personally demonstrates a commitment to guest service in…
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Operations Manager
Courtyard State College —State College, PA
Ability to clearly and concisely present technical subjects. Experience developing standards and operating procedures. Demonstrate ability to lead by example.
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Assistant Hotel Front Office Manager- Hilton at Easton
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Review V.I.P. reservations, amenity orders, and resumes for incoming and in-house guests. Maintain guest standards for service by: anticipating guests’ needs,…
$50,000 - $60,000 a year
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Operations and Support Assistant - P&M
Ohio Education Association —Columbus, OH
Operates telephone to answer, screen and forward calls, providing information and taking messages. The OEA is seeking an Operations and Support Assistant to…
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Assistant Front Office Manager

The Penn Stater Hotel & Conference Center -
State College, PA

Quick Apply

Job Details

Full-time
$46,000 - $48,000 a year
4 days ago

Qualifications

Customer communication
Basic math
English
High school diploma or GED
Team management
Receptionist experience within hospitality industry

Full Job Description

Pay Range: $46,000 - $48,000 depending on experience

Must have full availability, including nights and weekends

SUMMARY
The Guest Service Manager primary responsibilities include assisting the Front Office Manager in successfully managing
the Front Desk, Guest Services, Night Audit, PBX and Reservations areas.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Guest Service

Maintains guest service as the driving philosophy of the operation
Personally demonstrates a commitment to guest service in responding promptly to guests’ needs
Committed to making every guest is satisfied
Meets or exceeds guest satisfaction measures
Ensures hotel standards and services contribute to the delivery of consistent guest service
Implements and practices guest service initiatives and performs to Hotel Standards

Guest Service Manager Operations

Direct daily activities at the Front Desk, Guest Services, Night Audit, and PBX
Schedule according to the needs of the operation, ensuring proper coverage
Provide training to all employees in all aspects of the operation
Handles collection efforts of all in-house balances and notifies management of potential liabilities
Balances all cash, check, credit card and ledger accounts through verification, shift reports and performs audit

functions if assigned

Monitors service scores and takes action on any deficiencies
Ensure that staff properly maintains house banks
Respond to all guest requests and concerns and follows through to assure satisfactory outcome and compliance
Provide guidance and direction to shift supervisors and all employees
Effectively communicate all pertinent information to all employees
Assist the Front Office Manager in performing administrative tasks
Serve as Manager-on-Duty during daily shift
Comply with all standards and regulations to encourage safe and efficient hotel operations
Attend regular stand-up and staff meetings
Establish and maintain professional demeanor and standards of performance of all Front Office staff
Maintain regular attendance in compliance with company policy
Maintain high standards of personal appearance and grooming in accordance with company policy
Approach all encounters with guests and employees in a friendly, service-oriented manner
Other duties as required
Utilize his/her leadership skills to effectively run Front Office daily operations which include, but not limited to:

direct all activities in all areas of responsibility, provide training, coaching and counseling as well as progressive
discipline, profit/financial control, resolve guest and employee issues and assuring guest satisfaction.

SUPERVISORY RESPONSIBILITIES

Assist Front Office Manager in conducting monthly meetings
Hold all employees accountable through coaching and counseling and progressive discipline
Delegate responsibility effectively to Supervisors and employees
Maintain and organize all work areas; order supplies as necessary

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements
listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made
to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE
High School diploma or equivalent, plus one year front desk/guest service supervisory experience.

LANGUAGE AND MATHEMATICAL SKILLS

Ability to read and speak English and comprehend simple instructions, short correspondence, and memos
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other

employees

Ability to effectively communicate with employees, guests and supervisors for optimum operation of the property
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and

decimals. Ability to compute rates, ratio, and percent and to draw and interpret bar graphs

CERTIFICATES, LICENSES, REGISTRATIONS
None required at this time.

PHYSICAL DEMANDS/ WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform
the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to
perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger,

handle, or feel objects, tools, or controls; and talk or hear

Frequently required to reach with hands and arms
Occasionally required to stoop, kneel, or crouch
Occasionally lift and/or move up to 50 pounds
Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to

adjust focus

Quick Apply

Refine Your Search

assistant front office manager jobs in state college, pa

Assistant Front Office Manager

Office Administrator/Executive Assistant

Part-Time Administrative Assistant - Bellisario College of Communications

Education Program Coordinator and Assistant to the Associate Dean, Smeal College of Business

Federal Work Study - Student Office Assistant - Office of Entrepreneurship - Part Time

Public Spaces Attendant

Housekeeping Public Space

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