Customer Service Representative Support
Penn State University —University Park, PA
- $33,504 - $48,552 a year
- Online Application
- Background check
- High school
- High school diploma or GED
- Paid holidays
- Health insurance
8d
Customer Service Representative
Penn State University —University Park, PA
- $36,888 - $53,532 a year
- Online Application
- Background check
- High school diploma or GED
- University
- Paid holidays
- Health insurance
Customer Services Rep - Supervisor
Penn State University —University Park, PA
- $44,628 - $64,668 a year
- Online Application
- Background check
- Google Workspace
- Microsoft Outlook
- Paid holidays
- Health insurance
Client Services Representative
Baker Tilly Vantagen, LLC —State College, PA
- $15.97 - $41.00 an hour
- Full-time
- HIPAA
- Mid-level
- High school diploma or GED
Quick Apply
1d
Client Services Representative (Temporary)
Baker Tilly Vantagen, LLC —State College, PA
- $15.97 - $41.00 an hour
- Full-time
- HIPAA
- High school diploma or GED
- Associate's degree
Quick Apply
1d
Customer Service Representative
Sila Services —Bellefonte, PA
- $18 - $25 an hour
- Full-time
- Residential
- Administrative experience
- Organizational skills
- Paid training
- Health insurance
Quick Apply
Facilities Service Representative
Penn State University —University Park, PA
- $40,608 - $58,836 a year
- Overtime
- Background check
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
Patient Service Representative, Outpatient Services Float
Penn Highlands Healthcare —Philipsburg, PA
- Full-time
- Computer literacy
- High school diploma or GED
- Typing
- 403(b) matching
- Health insurance
Quick Apply
9d
Bilingual Customer Service Representative (2nd shift)
InspectionGO —Tyrone, PA
- Full-time
- Bilingual
- 18 years or older
- Spanish
- Employee discount
- Opportunities for advancement
Quick Apply
Part Time - Transportation Services - Customer Service Representative
Penn State University —University Park, PA
- Part-time
- Background check
- University
- In-person
Customer Service Representative - State Farm Agent Team Member
Liz Dudek - State Farm Agent —State College, PA
- $18 - $22 an hour
- Part-time
- Office
- Communication skills
- Entry level
- Paid time off
- Opportunities for advancement
Quick Apply
Part-Time Customer Service Representative
Penn State University —University Park, PA
- $15 an hour
- Part-time
- Background check
- Data entry
- Entry level
Customer Experience Representative - State College Airport
Enterprise Mobility —State College, PA
- $18 an hour
- Urgently hiring
- 18 years or older
- High school diploma or GED
- Driver's License
- Health insurance
- Dental insurance
Customer Service Representative - State Farm Agent Team Member
Robert Mannino - State Farm Agent —State College, PA
- $40,000 - $60,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
- Parental leave
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Cindy Evcic - State Farm Agent —Bellefonte, PA
- $40,000 - $50,000 a year
- Full-time
- High school
- Office
- Communication skills
- 401(k)
- Paid time off
Quick Apply
12d
Advancement Services Representative Supervisor
Penn State University —University Park, PA
- $54,060 - $78,444 a year
- Online Application
- Background check
- Mid-level
- University
- Paid holidays
- Health insurance
11d
Patient Care Coordinator
Nittany Eye Associates —State College, PA
- From $16.50 an hour
- Full-time
- Administrative experience
- High school diploma or GED
- Typing
- Paid training
- Continuing education credits
Quick Apply
5d
Customer Service Representative - State Farm Agent Team Member
Isaiah Wagner - State Farm Agent —Burnham, PA
- $35,000 - $50,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
- Opportunities for advancement
Quick Apply
Part Time - Housing & Food Services - Customer Service Representative (Cashier)
Penn State University —University Park, PA
- Part-time
- Background check
- Basic math
- University
1d
Client Services Lead
Keystone Veterinary Care —State College, PA
- Full-time
- Mid-level
- Administrative experience
- High school diploma or GED
- Health savings account
- Health insurance

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Customer Service Representative Support

Penn State University -
University Park, PA

Apply Now

Job Details

Full-time
$33,504 - $48,552 a year
8 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
Retirement plan

Qualifications

Retail sales transactions
Retail customer service procedures
Knowledge management
Staff supervision
Promoting products
Customer order taking
Incident Escalation
Refund processing
E-commerce
Performance management
High school diploma or GED
Hiring
Client invoicing
Records management
Internal employee customer service
Customer engagement
Venue customer assistance
Customer service knowledge base
Purchasing
POS systems
Event customer service
Escalation handling
Marketing
Entry level
Under 1 year

Full Job Description

APPLICATION INSTRUCTIONS:

CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process . Please do not apply here, apply internally through Workday.
CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.
If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants .

Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants .

POSITION SPECIFICS

Customer Service Representatives provide internal and external customer support for University functions, events, and services including housing, dining, hospitality, transportation, facilities, athletics, agriculture, etc. Tasks require knowledge of University policies, procedures, practices, and protocols to troubleshoot issues, to provide timely resolutions and assistance, and to promote/market products, projects, programs, and services.

Greet faculty, staff, students, and visitors, often serving as first point of contact; assist in person, electronically, by telephone, or mail
Using knowledge of University policies, procedures, practices, and protocols, investigate and respond to issues of concern; isolate and troubleshoot problems; provide guidance and timely solutions; follow-up as necessary; escalate as required
Facilitate a variety of customer experiences including, but not limited to processing orders and registrations; creating ID cards and specialty badges; communicating campus logistics information such as on-site navigation and transportation service information, parking, and facility access/restrictions
Promote and market products, projects, programs, and services; explore, determine, and strive to accommodate customer desires, needs, and requirements
Provide on-site and e-commerce ticketing and product sales, verifying eligibility; process or collect cost/fees; prepare invoices and settle payments; issue receipts/refunds
Communicate product and services improvement recommendations to accommodate changing business needs
Operate computers, point-of-sale, and other systems/equipment to expedite purchase/services, research information, record data, etc.
Maintain manuals, documents, knowledge base articles, and records
May process a variety of financial transactions and assist with inventories

MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS

General Equivalency Diploma (GED) or High School (HS)
No prior relevant work experience required
Required Certifications:
None

BACKGROUND CHECKS/CLEARANCES

Employment with the University will require successful completion of background check(s) in accordance with University policies.

Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S.

SALARY & BENEFITS

The salary range for this position, including all possible grades, is $33,504.00 - $48,552.00.

Salary Structure - Information on Penn State's salary structure

Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page .

CAMPUS SECURITY CRIME STATISTICS

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here .

EEO IS THE LAW

Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.

Penn State is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university’s teaching, research, and service mission.

Penn State Policies

Hotlines

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Refine Your Search

customer support representative jobs in state college, pa

Customer Service Representative Support

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Customer Services Rep - Supervisor

Client Services Representative

Client Services Representative (Temporary)

Customer Service Representative

Facilities Service Representative

Patient Service Representative, Outpatient Services Float

Bilingual Customer Service Representative (2nd shift)

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Customer Service Representative - State Farm Agent Team Member

Part-Time Customer Service Representative

Customer Experience Representative - State College Airport

Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

Advancement Services Representative Supervisor

Patient Care Coordinator

Customer Service Representative - State Farm Agent Team Member

Part Time - Housing & Food Services - Customer Service Representative (Cashier)

Client Services Lead

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APPLICATION INSTRUCTIONS:

CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process . Please do not apply here, apply internally through Workday.

CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.

If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants .

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