Top 156 Technical operations Jobs in State College, Pa

Lead Customer Service Advisor
The Pep Boys Manny Moe & Jack LLC —State College, PA
- $11 - $18 an hour
- Weekends as needed
- Sales
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
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Buyer - Associate
QorTek Inc. —State College, PA
- $62,500 - $72,500 a year
- Full-time
- Background check
- Mid-level
- Microsoft Office
- Health insurance
- Dental insurance
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Military Service - U.S. Air National Guard, Command and Control Operations
Military Service - U.S. Air National Guard Recruiting —Pennsylvania
- From $49,838.78 a year
- Full-time
- High school
- English
- High school diploma or GED
- Health insurance
Military Service - U.S. Air National Guard, Cable and Antenna Defense Operations
Military Service - U.S. Air National Guard Recruiting —Pennsylvania
- From $49,838.78 a year
- Full-time
- Military
- High school diploma or GED
- Driver's License
Military Service - U.S. Air National Guard, Battle Management Operations
Military Service - U.S. Air National Guard Recruiting —Pennsylvania
- From $49,838.78 a year
- Full-time
- English
- High school diploma or GED
- Driver's License
- Health insurance
Medical Equipment Branch Manager
Rotech Healthcare Inc. —Lewistown, PA
- Full-time
- Background check
- Clean driving record
- Microsoft Excel
Quick Apply
Utility Pole Inspection Foreman - PA
Osmose Utilities Services —Pennsylvania
- $24.50 - $32.00 an hour
- Overtime
- Background check
- Mid-level
- 3 years
- Health savings account
- Paid holidays
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Epic Database Administrator Operational
Mount Nittany Health —State College, PA
- Full-time
- Mid-level
- Project management
- Bachelor's degree
Part-Time Golf Operations Support - Intercollegiate Athletics
Penn State University —University Park, PA
- Part-time
- Background check
- Driver's License
- University
- Flexible schedule
Director of Operations
Penn State University —University Park, PA
- $54,060 - $78,444 a year
- Online Application
- Mid-level
- Driver's License
- University
- Paid holidays
- Health insurance
Part-Time Athletic Ticket Operations Representative
Penn State University —University Park, PA
- Part-time
- Background check
- Sales
- Office
Events Management Assistant
Penn State University —University Park, PA
- Part-time
- Background check
- Driver's License
- University
Audio/Visual Technician
Penn State University —University Park, PA
- $32 - $35 an hour
- Part-time
- Background check
- Customer service
- Mid-level
Manager - Local Operations
Uniti —State College, PA
- Full-time
- Customer service
- Mid-level
- Office
- AD&D insurance
- Health insurance
Administrative Assistant
Penn State University —University Park, PA
- $40,608 - $58,836 a year
- Online Application
- Hybrid work
- Background check
- High school
- Mid-level
- Paid holidays
- Health insurance
8d
Part-Time Social Media Assistant
Penn State University —University Park, PA
- Part-time
- Background check
- Research
- University
Part-Time Research Support
Penn State University —University Park, PA
- Part-time
- Background check
- Customer service
- University
Director, Facilities Planning & Capital Projects
Penn State University —University Park, PA
- $115,860 - $173,844 a year
- Online Application
- Background check
- 3 years
- University
- Paid holidays
- Health insurance
Administrative Support Assistant
Penn State University —University Park, PA
- $40,608 - $58,836 a year
- Online Application
- Background check
- Mid-level
- Office
- Paid holidays
- Health insurance
Operations Research/Undersea Systems Analyst
Penn State University —University Park, PA
- $121,704 - $231,000 a year
- Online Application
- Background check
- 5 years
- Math
- Paid holidays
- Health insurance

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technical operations jobs near state college, pa

Lead Customer Service Advisor

The Pep Boys Manny Moe & Jack LLC -
State College, PA

Quick Apply

Job Details

$11 - $18 an hour

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

High school diploma or GED

Full Job Description

Position Summary

The Customer Service Lead (CSL) plays a critical role in delivering exceptional customer experiences while serving as a trusted leader and operational point person within the service center. In addition to performing all Customer Service Advisor responsibilities at an advanced level, the CSL assumes key holder responsibilities, including opening and closing the store based on scheduled hours and acting as the primary on-site leader when management is not present.

This role is designed for a high-performing service professional who combines strong customer focus, leadership presence, and operational accountability. The CSL supports daily service center operations, mentors team members, and ensures standards of safety, compliance, and customer satisfaction are consistently met. The CSL will often work an opposite shift of the Service Center Manager and serves as a point-person during assigned hours.

Duties & Responsibilities

Perform all Customer Service Advisor duties at an advanced level, serving as a role model in delivering exceptional customer experiences, building trust, and resolving complex or escalated customer concerns.
Serve as a subject matter expert on products, services, systems, and shop procedures, providing accurate recommendations, technical explanations, and guidance to customers and team members.
Act as a key holder for the service center, responsible for opening and closing the store as scheduled, completing all required operational, cash-handling, and security procedures.
Serve as the primary point of contact and leader on duty when the Service Center Manager is not present, ensuring smooth daily operations, issue resolution, and adherence to company policies.
Mentor, train, and onboard Customer Service Advisors, sharing best practices in communication, service recommendations, and sales techniques to support team performance.
Support management by assisting with interviewing and evaluating candidates and providing ongoing feedback to support team development.
Partner closely with technicians and management to ensure accurate, efficient, and customer-focused service operations while identifying opportunities to drive sales and improve customer retention.
Promote a safe, compliant, and team-oriented work environment by modeling and enforcing safety standards, effective communication, and collaboration during all assigned shifts.
Other duties as assigned.

Knowledge, Skills, and Abilities

High school diploma or equivalent required.
Three to five (3-5) years of service industry experience.
Valid Driver's License.
In-depth knowledge of automotive service, maintenance and parts.
Strong understanding of service center operations, safety standards and customer service best-practices.
Advanced communication and customer service skills, with proven ability to influence and resolve complex situations.
Strong mentoring, coaching, and training skills.
Conflict resolution and problem-solving skills.
Ability to handle escalated customer issues with professionalism and confidence.
Ability to coach and guide less-experienced team members while maintaining personal workload.
Ability to identify process improvements and contribute to service center performance goals.
Ability to work Days, Nights, Weekends, Holidays.

Physical Demands/Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Physical Demands

Must be able to frequently lift, carry, and place merchandise and supplies up to 50 pounds without assistance.
Frequent standing and walking for long periods of time.
Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.
Climb up and down ladders to retrieve and stock merchandise.
Communicate effectively in person, by telephone, or by using telecommunications equipment.
Enters and locates information on computer.
Presents information to small and large groups.
Visually verifies information, often in small print.
Safely operates a motor vehicle.

Benefits

Medical, dental, and vision benefits
Life insurance
Short Term Disability
Supplemental benefits
401(k) with company match
PTO and holiday pay
On-demand pay partner (DailyPay)
Reduced benefits available for part-time team members

Pay Range

$11.00 to $18.00 per hour based on experience
Sales commission
Flat Rate on labor hours produced

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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Refine Your Search

technical operations jobs in state college, pa

Lead Customer Service Advisor

Buyer - Associate

Military Service - U.S. Air National Guard, Command and Control Operations

Military Service - U.S. Air National Guard, Cable and Antenna Defense Operations

Military Service - U.S. Air National Guard, Battle Management Operations

Medical Equipment Branch Manager

Utility Pole Inspection Foreman - PA

Epic Database Administrator Operational

Part-Time Golf Operations Support - Intercollegiate Athletics

Director of Operations

Part-Time Athletic Ticket Operations Representative

Events Management Assistant

Audio/Visual Technician

Manager - Local Operations

Administrative Assistant

Part-Time Social Media Assistant

Part-Time Research Support

Director, Facilities Planning & Capital Projects

Administrative Support Assistant

Operations Research/Undersea Systems Analyst

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