Part Time - Transportation Services - Customer Service Representative
Penn State University —University Park, PA
- Part-time
- Background check
- University
- In-person
Administrative Assistant to the Chancellor
Penn State University —University Park, PA
- $54,060 - $78,444 a year
- Online Application
- Background check
- Mid-level
- Office
- Paid holidays
- Health insurance
8d
Customer Service Representative
Penn State University —University Park, PA
- $36,888 - $53,532 a year
- Online Application
- Background check
- High school diploma or GED
- University
- Paid holidays
- Health insurance
Academic Program Specialist - Industry Engagement and Student Success
Penn State University —University Park, PA
- $54,060 - $78,444 a year
- Online Application
- Background check
- Mid-level
- University
- Paid holidays
- Health insurance
4d
Director of Facilities
Penn State University —University Park, PA
- $72,300 - $108,444 a year
- Online Application
- Background check
- 6 years
- Office
- Paid holidays
- Health insurance
Part-Time Athletic Ticket Operations Representative
Penn State University —University Park, PA
- Part-time
- Background check
- Sales
- Office
Facilities Service Representative
Penn State University —University Park, PA
- $40,608 - $58,836 a year
- Overtime
- Background check
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
Director, University Ombuds Office
Penn State University —University Park, PA
- $130,596 - $202,464 a year
- Online Application
- Background check
- Office
- 3 years
- Paid holidays
- Health insurance
Administrative Assistant - Office of Budget and Finance
Penn State University —University Park, PA
- $40,608 - $64,668 a year
- Online Application
- Hybrid work
- Background check
- Mid-level
- Office
- Paid holidays
- Health insurance
International Immigration Specialist
Penn State University —University Park, PA
- $59,580 - $86,400 a year
- Online Application
- Hybrid work
- Background check
- Mid-level
- 3 years
- Paid holidays
- Health insurance
11d
Part-Time Customer Service Representative
Penn State University —University Park, PA
- $15 an hour
- Part-time
- Background check
- Data entry
- Entry level
Education Program Specialist, Penn State Greater Allegheny
Penn State University —University Park, PA
- $54,060 - $78,444 a year
- Online Application
- Hybrid work
- Sales
- Mid-level
- Driver's License
- Paid holidays
- Health insurance
Customer Service Representative
Centre Area Transportation Authority —State College, PA
- $15.16 - $17.17 an hour
- Full-time
- Criminal background check
- Communication skills
- Entry level
- Health savings account
- Paid holidays
Quick Apply
14d
Access & Security Specialist
Penn State University —University Park, PA
- $44,628 - $64,668 a year
- Online Application
- Background check
- Mid-level
- Driver's License
- Paid holidays
- Health insurance
Part-Time Production Support Staff - Student Affairs
Penn State University —University Park, PA
- Part-time
- Background check
- Management
- Leadership
Contractor Special Security Officer (CSSO)/Facility Security Officer (FSO)
Penn State University —University Park, PA
- $80,100 - $152,004 a year
- Online Application
- Background check
- Office
- 3 years
- Paid holidays
- Health insurance
Associate Director of Foundation Relations
Penn State University —University Park, PA
- $72,300 - $108,444 a year
- Online Application
- Background check
- 6 years
- Driver's License
- Paid holidays
- Health insurance
Associate Director for Latin American & Caribbean Partnerships
Penn State University —University Park, PA
- $72,300 - $108,444 a year
- Weekends as needed
- Background check
- Spanish
- 3 years
- Paid holidays
- Health insurance
Part-Time Student Project Coordinator
Penn State University —University Park, PA
- Part-time
- Background check
- Mid-level
- University
Commons Desk Operations Team Leader (CSR)
Penn State University —University Park, PA
- $33,504 - $48,552 a year
- Online Application
- Residential
- High school diploma or GED
- Driver's License
- Paid holidays
- Health insurance

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Part Time - Transportation Services - Customer Service Representative

Penn State University -
University Park, PA

Apply Now

Job Details

Part-time

Qualifications

Retail sales transactions
Retail customer service procedures
Knowledge management
Records maintenance
Staff supervision
Promoting products
Customer order taking
Incident Escalation
Refund processing
E-commerce
Performance management
Hiring
Client invoicing
Internal employee customer service
Customer engagement
Venue customer assistance
Customer service knowledge base
Purchasing
POS systems
Event customer service
Escalation handling
Marketing
Entry level
Fare transaction assistance

Full Job Description

APPLICATION INSTRUCTIONS:

CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process . Please do not apply here, apply internally through Workday.
CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.
If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants .

Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants .

JOB DESCRIPTION AND POSITION REQUIREMENTS

Customer Service Representatives provide internal and external customer support for University functions, events, and services including housing, dining, hospitality, transportation, facilities, athletics, agriculture, etc. Tasks require knowledge of University policies, procedures, practices, and protocols to troubleshoot issues, to provide timely resolutions and assistance, and to promote/market products, projects, programs, and services.

Greet faculty, staff, students, and visitors, often serving as first point of contact; assist in person, electronically, by telephone, or mail
Using knowledge of University policies, procedures, practices, and protocols, investigate and respond to issues of concern; isolate and troubleshoot problems; provide guidance and timely solutions; follow-up as necessary; escalate as required
Facilitate a variety of customer experiences including, but not limited to processing orders and registrations; creating ID cards and specialty badges; communicating campus logistics information such as on-site navigation and transportation service information, parking, and facility access/restrictions
Promote and market products, projects, programs, and services; explore, determine, and strive to accommodate customer desires, needs, and requirements
Provide on-site and e-commerce ticketing and product sales, verifying eligibility; process or collect cost/fees; prepare invoices and settle payments; issue receipts/refunds
Communicate product and services improvement recommendations to accommodate changing business needs
Operate computers, point-of-sale, and other systems/equipment to expedite purchase/services, research information, record data, etc.
Maintain manuals, documents, knowledge base articles, and records
May process a variety of financial transactions and assist with inventories
May supervise staff, including hiring and performance management

BACKGROUND CHECKS/CLEARANCES

Employment with the University will require successful completion of background check(s) in accordance with University policies.

CAMPUS SECURITY CRIME STATISTICS

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here .

EEO IS THE LAW

Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.

The Pennsylvania State University is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university’s teaching, research, and service mission.

Penn State Policies

Hotlines

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Refine Your Search

campus representative jobs in state college pa

Part Time - Transportation Services - Customer Service Representative

Administrative Assistant to the Chancellor

Customer Service Representative

Academic Program Specialist - Industry Engagement and Student Success

Director of Facilities

Part-Time Athletic Ticket Operations Representative

Facilities Service Representative

Director, University Ombuds Office

Administrative Assistant - Office of Budget and Finance

International Immigration Specialist

Part-Time Customer Service Representative

Education Program Specialist, Penn State Greater Allegheny

Customer Service Representative

Access & Security Specialist

Part-Time Production Support Staff - Student Affairs

Contractor Special Security Officer (CSSO)/Facility Security Officer (FSO)

Associate Director of Foundation Relations

Associate Director for Latin American & Caribbean Partnerships

Part-Time Student Project Coordinator

Commons Desk Operations Team Leader (CSR)

I want to receive the latest job alert for campus representative in state college pa

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APPLICATION INSTRUCTIONS:

CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process . Please do not apply here, apply internally through Workday.

CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.

If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants .

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