Job Title: General Manager
Location: The Coachman Hotel – South Lake Tahoe, CA
Reports To: VP, Operations
FLSA Status: Exempt
Work Type: On-Site, In-Person Position
Employment Type: Full-Time
Company: Rebel Hotel Company
About Rebel Hotel Company: Rebel Hotel Company is one of the fastest-growing third-party hotel management companies in the United States, recognized for delivering bold results, operational excellence, and distinctive guest experiences. We operate a diverse portfolio of full-service, lifestyle, and branded hotels across major metropolitan and resort markets. We are building a culture of leadership, innovation, and accountability—and we’re just getting started.
About the Property: South Lake Tahoe offers year-round adventure, vibrant local events, and unforgettable experiences—and The Coachman Hotel is at the center of it all. From seasonal celebrations and live entertainment to signature guest programming and thoughtfully curated amenities, we create memorable stays that reflect the energy and charm of the Tahoe community.
Position Summary: Reporting to the Vice President of Operations, the General Manager is responsible for leading all aspects of hotel operations while creating an exceptional lifestyle hospitality experience for guests and team members alike. This role oversees the property's financial performance, operational excellence, team culture, and guest satisfaction, ensuring every touchpoint reflects The Coachman's unique personality and connection to the South Lake Tahoe community. The ideal candidate is a hands-on hospitality leader with a passion for boutique lifestyle hotels, guest engagement, and building high-performing teams.
Key Responsibilities:
Leadership Responsibilities
- Provide strategic leadership for all hotel operations, ensuring exceptional guest experiences, strong financial performance, and alignment with Rebel Hotel Company's values.
- Lead, coach, and develop department leaders while fostering a culture of accountability, collaboration, and service excellence.
- Champion the property's lifestyle identity by delivering memorable guest experiences through personalized service, curated programming, and community engagement.
- Drive operational excellence across all departments, including Front Office, Housekeeping, Engineering, Food & Beverage, and guest amenities.
- Build strong relationships with ownership, guests, local businesses, tourism partners, and the South Lake Tahoe community.
- Recruit, develop, and retain top talent while promoting employee engagement and professional growth.
- Lead by example with a visible, hands-on management style that supports both guests and team members.
Administrative Responsibilities
- Oversee the hotel's financial performance, including budgeting, forecasting, labor management, expense control, and profitability.
- Develop and execute annual operating, capital, and business plans to achieve revenue and market performance goals.
- Monitor key performance indicators and implement strategies to improve revenue, guest satisfaction, and operational efficiency.
- Ensure compliance with company policies, brand standards, safety regulations, and all applicable federal, state, and local laws.
- Partner with Sales, Revenue Management, and Marketing to maximize occupancy, ADR, and total hotel revenue.
- Maintain the property's physical condition while continuously identifying opportunities to enhance the guest experience.
Required Skills, Experience and Knowledge:
- Five (5) or more years of progressive hotel leadership experience, including prior experience as a General Manager, Hotel Manager, or Director of Operations.
- Required: Experience leading a boutique, lifestyle, independent, or resort hotel.
- Demonstrated success creating exceptional guest experiences through personalized service, programming, and lifestyle-focused hospitality.
- Strong operational knowledge across all hotel departments with the ability to balance guest satisfaction, team engagement, and financial performance.
- Proven financial acumen, including budgeting, forecasting, labor management, and P&L accountability.
- Experience leading, coaching, and developing high-performing leadership teams.
- Excellent communication, relationship-building, and problem-solving skills.
- Ability to thrive in a fast-paced, entrepreneurial environment while embracing innovation and continuous improvement.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred.
What We Offer:
- Competitive base salary and performance-based incentive plan
- Medical, dental, and vision insurance
- 401(k) plan with company match
- Paid time off and holidays
- Career advancement opportunities within a rapidly growing company
- A chance to be part of the Rebel movement redefining hospitality leadership
Salary Range: $120,000 - $125,000 annually
At Rebel Hotel Company, we don’t manage hotels the old way—we challenge the status quo. If you’re ready to lead with vision, act with ownership, and make your mark in the hospitality world, we want to meet you.
