Top 14 Help desk support Jobs in Stateline, Nv

Help Desk Technician
E Squared C, Inc. —Minden, NV
- $20 an hour
- Full-time
- Background check
- Microsoft Outlook
- Customer service
- Paid holidays
- Disability insurance
Quick Apply
12d
IT TECHNICIAN 5
State of Nevada —Carson City, NV
- Full-time
- Writing skills
- Mid-level
- Office
- Paid holidays
- Disability insurance
2d
Client Support Desk Analyst
defi AUTO LLC —Carson City, NV
- $60,000 - $75,000 a year
- Full-time
- Mid-level
- SQL
- Accounting
Quick Apply
11d
Epic Healthy Planet Analyst II
Vytwo —United States
- Full-time
- Remote
- 5 years
- Mentoring
- Senior level
Quick Apply

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IT TECHNICIAN 5
State of Nevada —Carson City, NV
The incumbent will primarily monitor help desk support calls and email requests, ensuring all issues are properly documented and tracked through the help desk…
2d
IT Field Support Technician_Carson City
Gr8ttek, LLC —Carson City, NV
Typically requires technical school certification or equivalent and 1-2 years of relevant experience. Accepting and delivery of all service calls assigned.
$40 an hour
Quick Apply

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Customer Service Representative - Bilingual Preferred
Dawson —Columbus, OH
Answer high-volume inbound calls from individuals and families affected by disasters. Your own dedicated desk – no hoteling, no sharing, just your space.
$23.39 an hour
4d
Bilingual Customer Service Representative
Dawson —Columbus, OH
Answer high-volume inbound calls from individuals and families affected by disasters. Your own dedicated desk – no hoteling, no sharing, just your space.
$23.39 an hour
4d

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Help Desk Technician

E Squared C, Inc.
Minden, NV

Quick Apply

Job Details

Full-time
$20 an hour
12 days ago

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
Professional development assistance
Life insurance

Qualifications

Computer operation
Teamwork
Phone communication
Customer service
Computer literacy
Windows
Ladder use
Software installation
Driver's License
Computer hardware
Problem-solving
Remote access software
Desktop applications
Ticketing system technical support
Client interaction via phone calls

Full Job Description

JOB TITLE: Help Desk Technician

PAY: $20.00 per hour to start, with a performance review and raise opportunity at 90 days

JOB TYPE: Full-time

SCHEDULE: Monday to Friday, day shift; occasional travel between client sites

WORK LOCATION: In person / field, Carson Valley, NV area

EXPERIENCE REQUIRED: None, entry level, we train

ABOUT US

E Squared C is a managed IT service provider supporting organizations across the Carson Valley and Eastern Sierra. We are a small, senior team, which means you'll work directly with experienced engineers, touch real infrastructure early, and never be a cog in a 200-person call center.

WHY THIS JOB IS DIFFERENT

- A defined escalation path: when you're stumped, escalating to your lead after a genuine attempt is the expected, professional move, not a failure. You will never be left to sink.

- A structured first 90 days: written checkpoints at 30, 60, and 90 days, so you always know what to learn next and how you're doing.

- A real growth ladder: we develop technicians toward Tier 2 and beyond, with certification support (CompTIA A+ and up) and stretch assignments as you earn them.

WHAT YOU'LL DO

- Resolve Tier 1 service tickets: password resets, user onboarding/offboarding, desktop and laptop troubleshooting, printers and peripherals, Microsoft 365 and Outlook issues, and desk phone support

- Answer support calls professionally and log every ticket with clear notes, documentation is part of the job here, not an afterthought

- Go on-site: rack and cable equipment, mount wireless access points, swap hardware, and be the hands for senior engineers on installs (ladders, crawl spaces, and equipment rooms included)

- Run recurring maintenance checklists (backup verification, patch checks) as you're trained on them

- Learn our stack as you grow: Kaseya BMS, Datto RMM, IT Glue, Microsoft 365 / Entra ID, 3CX phone systems, and enterprise firewalls

WHAT WE NEED FROM YOU

- Eagerness to learn and reliable follow-through, you do what you say you'll do, and your tickets prove it

- Clear, courteous communication with non-technical people, on the phone and in person

- Basic computer literacy: comfortable navigating Windows, installing software, and figuring things out

- Physical capability for field work: climbing ladders, lifting up to 50 lbs, working in equipment rooms

- Valid driver's license and reliable transportation, travel between client sites is routine

CONDITION OF EMPLOYMENT: Some of our clients operate under strict compliance requirements. You must pass a fingerprint-based background check and complete required security awareness training. A disqualifying criminal history will prevent employment in this role.

NICE TO HAVE (NOT REQUIRED)

- CompTIA A+ (or active progress toward it)

- Prior helpdesk or retail tech experience

- Low-voltage cabling experience

- Exposure to Microsoft 365 administration

BENEFITS

- Employer-provided health, vision, and dental insurance for employees (family plans available at an additional cost).

- 128 hours of annual paid time off.

- Eight paid U.S. holidays.

- Employer-paid short-term and long-term disability insurance.

- Costco membership reimbursement.

- Certification exam fees reimbursed on passing

HOW TO APPLY

Apply with your resume and a short note, a paragraph is fine, telling us about something technical you figured out on your own. Selected candidates will be invited to a paid working-interview day: shadow our team, resolve a few tickets with supervision, and see the job before you commit to it.

E Squared C is an equal opportunity employer.

Job Type: Full-time

Pay: $20.00 per hour

Benefits:

Dental insurance
Health insurance
Life insurance
Paid time off
Professional development assistance
Tuition reimbursement
Vision insurance

Experience:

Customer service: 1 year (Preferred)

Work Location: In person

Quick Apply

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help desk support jobs in stateline, nv

Help Desk Technician

IT TECHNICIAN 5

Client Support Desk Analyst

Epic Healthy Planet Analyst II

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