Top 2526 Customer experience leader Jobs in Staten Island Ny

Store Leader - Staten Island Mall
Warby Parker —Staten Island, NY
- $80,000 - $98,000 a year
- Overtime
- Inventory management
- Mid-level
- Fair chance
- AD&D insurance
- Employee stock purchase plan
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Shift Lead
Walgreens —Staten Island, NY
- $19 - $22 an hour
- Full-time
- Merchandising
- Maintenance
- English
- Health insurance
- Dental insurance
Shift Leader
Thorntons —Staten Island, NY
- $20.75 an hour
- Full-time
- High school diploma or GED
- Analysis skills
- Driving
- Health insurance
- Dental insurance
Quick Apply
Customer Experience Lead - Full Time
Burlington —Staten Island, NY
- $18 an hour
- Part-time
- Merchandising
- Mid-level
- Retail management
- Paid holidays
- Health insurance
4d
Shift Leader
Insomnia Cookies —Staten Island, NY
- $16.50 - $17.50 an hour
- Part-time
- 18 years or older
- Bakery
- Mentoring
- Employee discount
- Pet insurance
Quick Apply
Customer Operations Leader
Plaid —New York, NY
- $127,680 - $214,800 a year
- Full-time
- Hybrid work
- Office
- Fair chance
- Senior level
- Health insurance
- Dental insurance
Customer Service Team Lead
Weill Cornell Medicine —New York, NY
- $32.03 - $35.22 an hour
- Mid-level
- Bachelor's degree
- 2 years
4d
Customer Success Leader, Enterprise
Harvey —New York, NY
- $191,800 - $250,000 a year
- Full-time
- Hybrid work
- 8 years
- Team management
- Mentoring
- Health insurance
- Dental insurance
Branch Banking Leader
Flagstar Bank —Staten Island, NY
- $59,085 - $99,485 a year
- Full-time
- 5 years
- Office
- High school diploma or GED
- Disability insurance
- Health insurance
Lead, Customer Success
Stellar Health —New York, NY
- $115,000 - $140,000 a year
- Full-time
- Remote
- Office
- Analysis skills
- Senior level
- Commuter assistance
- Health insurance
Quick Apply
Sales Lead
Chico's —Staten Island, NY
- $18.00 - $22.50 an hour
- Part-time
- 18 years or older
- Mid-level
- High school diploma or GED
Shift Leader
Wingstop —Staten Island, NY
- $16 - $17 an hour
- Part-time
- 18 years or older
- No education required
- Mid-level
Quick Apply
Events Lead
OFFICE OF THE MAYOR —Manhattan, NY
- $80,000 - $90,000 a year
- Multiple hires
- Management
- Customer service
- Mid-level
- Loan forgiveness
1d
Part Time Team Leader -Staten Island Mall, New York
LEGO —New York, NY
- $22.79 - $24.19 an hour
- Part-time
- Background check
- Merchandising
- Pass drug screening
- Disability insurance
- Family leave
LEAD SALES ASSOCIATE-FT
Dollar General —Staten Island, NY
- $17.50 - $17.75 an hour
- Full-time
- Merchandising
- Mid-level
- High school diploma or GED
- Paid parental leave
- Health insurance
Retail Store Team Leader (Part-Time) - Westchester, NY
LEGO —New York, NY
- $23.50 - $24.90 an hour
- Part-time
- Background check
- Merchandising
- Pass drug screening
- Disability insurance
- Family leave
Paid Media Lead (Remote US)
Directive —New York, NY
- $90,000 - $110,000 a year
- Email
- Remote
- Mid-level
- 3 years
- US work authorization
- Paid parental leave
- Paid holidays
Sales Lead
ONIVERSE - Intimissimi/Staten Island —Staten Island, NY
- $16.50 - $26.50 an hour
- Part-time
- Background check
- Merchandising
- Sanitation
- Paid time off
- 401(k) matching
Quick Apply
LEAD SALES ASSOCIATE-PT
Dollar General —Staten Island, NY
- $17.50 - $17.75 an hour
- Part-time
- Merchandising
- Mid-level
- High school diploma or GED
- Paid parental leave
- Health insurance
Shift Leader
2714 - Jersey Mike's - Hylan LLC —Staten Island, NY
- $17 - $20 an hour
- Part-time
- 18 years or older
- Sales
- ServSafe
Quick Apply

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customer experience leader jobs near staten island ny

Store Leader - Staten Island Mall

Warby Parker -
Staten Island, NY

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Job Details

Full-time
$80,000 - $98,000 a year

Benefits

AD&D insurance
Employee stock purchase plan
Paid holidays
Disability insurance
Dental insurance
401(k)
Tuition reimbursement
Parental leave
Employee assistance program
Vision insurance
Paid sick time

Qualifications

Performance reviews
Employee onboarding
Customer communication
Retail industry sales team management experience
Inventory management
Coaching
Branding consistency
Team scheduling
Mid-level
Brand representation
Talent development
Sales team management
Inclusive leadership practices
Team development
Retail compliance procedures
Team training
Retail store experience
Public safety procedures
Customer engagement
Overseeing payroll
Individual consumer customer service
Meeting or exceeding sales goals
Events management
Safety management experience within retail industry
Sales leadership
Retail industry recruitment experience
Onboarding process management
Risk & issue management
Retail management
Leadership

Full Job Description

Warby Parker is on the lookout for a motivated Store Leader to play an integral part in laying the foundation for our growing Retail business. (At other brands, you might see similar roles called Store Manager.) All aspects of our stores' success rests on the shoulders of our seasoned Store Leaders-Warby Parker Retail wouldn't be what it is today without them! In this position, you'll build and lead a team of service-minded Managers, Opticians, and Advisors in executing processes and creating amazing customer experiences. Exercising your business savvy, you'll steer your team toward hitting their personal performance goals and meeting our company's financial targets. Along the way, you'll have opportunities to share knowledge and collaborate with your peers through our annual Store Leader Summit. Previous retail management experience, paired with strong leadership skills, will set you up for success in this role. Sound like the job for you? Keep reading!

What you'll do:

Represent and communicate Warby Parker's values and philosophy to customers and team members
Execute and improve all operational activities to meet your store's financial targets and customer experience goals
Consistently follow company-wide processes to maintain brand consistency
Manage daily scheduling and payroll for the entire store team
Coordinate store events with our Marketing team
Implement existing procedures (and create new ones!) to protect the company's inventory and assets
Follow and enforce protocols to ensure risk management and safety
Build and foster an engaged, effective team through recruitment and on-boarding, as well as ongoing training and development
Lead biannual performance and development reviews for each store team member
Live and breathe Warby Parker's core values in your quest to exemplify what great service looks like
Create an inclusive workplace culture by treating all teammates and customers with respect
Attend company leadership trainings, including our annual Store Leader Summit

Who you are:

Backed by 3+ years in a management role at a complex customer-focused, operationally excellent retailer (plus, you're an established top-performer)
Able to build, coach, and retain a high-performing team that meets sales, operational, and financial performance goals
A clear, honest, and empathetic communicator who's able to make tough decisions
An organized, entrepreneurial go-getter-you're unafraid of taking calculated risks to deliver results
An upbeat collaborator with strong interpersonal skills
A resourceful problem-solver and out-of-the-box thinker when faced with challenges
Curious and willing to question how things are done and how they could be done better
Able to inspire your team by promoting our vision and purpose in a compelling way
Highly interested in business, technology, and fashion
Ready to bring fun into your workplace but willing to put in long hours when required
Passionate about providing nothing-but-wonderful service
Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)

In compliance with local and state requirements, Warby Parker is committed to pay transparency. We offer a comprehensive compensation package that includes not only a competitive base salary/hourly rate but also variable compensation for eligible employees.

For applicable postings, the range listed is a good faith estimate of the compensation for this position at the time of posting. Final compensation is thoughtfully determined by a variety of factors, including the candidate's qualifications, experience, internal equity, and relevant market data.

For applicable postings, non-exempt employees are eligible for overtime pay if you are required to work more than 40 hours in a workweek.

Some benefits of working at Warby Parker for full-time employees:

Health, vision, and dental insurance
Life and AD&D Insurance
Paid sick leave1
Paid Holidays1
Vacation days per year1
Retirement savings plan (401(k))
Parental leave (non-birthing parents included)
Short-term disability
Employee Stock Purchase Plan
Employee Assistance Program (EAP)
Bereavement Support
Optical Education Reimbursement
Free eyewear
And more (just ask!)

Some benefits of working at Warby Parker for part-time employees:

Employee Assistance Program (EAP)
Employee Stock Purchase Plan
Free eyewear
Paid sick leave2
And more (just ask!)

Warby Parker will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.

If you are a California resident, please review the additional privacy disclosures available in Section 8 of our Privacy Policy, which provides a summary of how we collect, use, disclose, and share personal information about you and explain your rights under the California Privacy Rights Act (“CPRA”).

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

CO only: The application window for this position is anticipated to close on the apply before date listed. We encourage interested candidates to apply through our Career website.

1 WA only: Full-Time employees’ paid sick leave is accrued at a rate of 1 hour per every 26 hours worked. Full-time employees receive 5 paid holidays and 5-10 vacation days per year (after waiting period, depending on tenure and hours worked). 2 WA PT only: Paid sick leave (accrued at a rate of 1 hour per every 30 hours worked).

Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style.

We're constantly asking ourselves how we can do more and make a greater impact, and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And we’ve learned that it takes creativity, empathy, and innovation to achieve that goal.

Since the day we launched in 2010, we’ve pioneered ideas, designed products, and developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses and contacts to eye exams and vision tests, and you can meet us online, at our stores, or even in your home. Wherever and whenever you need it, we’re there to make exceptional vision care simple and accessible. (Delightful, too.)

Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.

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Refine Your Search

customer experience leader jobs in staten island ny

Store Leader - Staten Island Mall

Shift Lead

Shift Leader

Customer Experience Lead - Full Time

Shift Leader

Customer Operations Leader

Customer Service Team Lead

Customer Success Leader, Enterprise

Branch Banking Leader

Lead, Customer Success

Sales Lead

Shift Leader

Events Lead

Part Time Team Leader -Staten Island Mall, New York

LEAD SALES ASSOCIATE-FT

Retail Store Team Leader (Part-Time) - Westchester, NY

Paid Media Lead (Remote US)

Sales Lead

LEAD SALES ASSOCIATE-PT

Shift Leader

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