Position Summary
The Production Documentation Coordinator plays a critical role in supporting SHD Composites' manufacturing operations by ensuring production records, documentation, and operational data are complete, accurate, and properly maintained. This position is responsible for closing production paperwork, scanning and electronically filing documents, maintaining organized records, performing data entry into company systems, answering incoming telephone calls, and providing administrative support to the Operations team.
The ideal candidate is highly organized, detail-oriented, dependable, and capable of maintaining a high level of accuracy while working in a fast-paced manufacturing environment. Success in this role requires excellent organizational skills, strong computer proficiency, and the ability to communicate professionally with employees, customers, and vendors.
Key Responsibilities
Production Documentation
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Review production packets for completeness and accuracy.
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Close out completed production paperwork promptly.
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Verify all required manufacturing documentation has been completed before filing.
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Maintain production records in accordance with company quality standards.
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Ensure production paperwork is accurate, legible, and properly documented.
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Assist with document control and record retention.
Data Entry
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Enter production information accurately into the ERP system.
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Maintain accurate production, inventory, and operational records.
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Verify data before entry to minimize errors.
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Update production reports and operational spreadsheets.
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Generate routine reports for Operations management.
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Assist with maintaining electronic databases.
Document Management
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Scan production paperwork and supporting documentation.
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Organize electronic files according to company standards.
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File paper records accurately and maintain organized filing systems.
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Retrieve archived records when requested.
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Maintain confidentiality of company documentation.
Administrative Support
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Answer incoming telephone calls professionally and direct calls appropriately.
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Welcome visitors and notify employees of arriving guests.
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Prepare correspondence, reports, labels, forms, and spreadsheets.
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Order office supplies as needed.
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Assist with meeting preparation and document distribution.
Operations Support
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Assist Production, Planning, Inventory, Quality, Shipping, and Purchasing with administrative needs.
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Follow up on missing production paperwork.
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Help maintain manufacturing documentation required for customer and quality audits.
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Assist with inventory documentation and transaction records.
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Support continuous improvement initiatives related to documentation and recordkeeping.
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Perform other administrative duties as assigned.
Quality Responsibilities
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Ensure documentation complies with company quality requirements.
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Support traceability of manufacturing documentation.
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Maintain document accuracy and completeness.
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Assist during internal and external audits.
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Report documentation discrepancies promptly.
Safety Responsibilities
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Follow all company safety policies and procedures.
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Maintain a clean and organized work area.
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Wear required Personal Protective Equipment (PPE) when entering production areas.
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Report unsafe conditions immediately.
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Participate in required safety training.
Qualifications
Required
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High school diploma or GED.
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Two or more years of administrative, clerical, or data entry experience.
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Strong computer skills, including Microsoft Excel, Word, Outlook, and Teams.
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Excellent keyboarding and data entry skills.
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Strong organizational skills.
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Excellent written and verbal communication skills.
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Ability to maintain confidentiality.
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Ability to prioritize multiple tasks.
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Strong attention to detail.
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Excellent attendance and dependability.
Preferred
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Manufacturing experience.
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ERP system experience (Progress Plus preferred).
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Experience working with production paperwork.
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Experience supporting Operations or Manufacturing teams.
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Document control experience.
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AS9100 manufacturing environment experience.
Knowledge, Skills & Abilities
The successful candidate will:
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Have exceptional attention to detail.
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Produce highly accurate work.
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Be dependable and self-motivated.
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Possess strong time-management skills.
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Be capable of working independently with minimal supervision.
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Communicate professionally with employees, customers, and vendors.
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Adapt to changing priorities.
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Maintain confidentiality.
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Work effectively as part of a team.
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Demonstrate strong problem-solving skills.
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Be proficient with Microsoft Office applications.
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Learn company ERP and document management systems quickly.
Physical Requirements
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Sit for extended periods while performing computer work.
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Occasionally stand, walk, bend, and reach.
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Lift up to 25 pounds occasionally.
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Frequently use hands for keyboarding and document handling.
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Occasionally enter the manufacturing floor.
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Ability to wear required PPE when entering production areas.
Work Environment
This position is primarily office-based but regularly interacts with production personnel and may periodically enter the manufacturing environment to retrieve documentation or support operational activities.
Why Join SHD Composites?
At SHD Composites, our employees are our greatest asset. We are committed to providing a collaborative, team-oriented environment where employees are empowered to contribute, grow professionally, and support the continued success of our company. As we continue to expand, this position offers an excellent opportunity to become part of a growing aerospace composites manufacturer and play an important role in maintaining the accuracy and efficiency of our manufacturing operations.
