Top 99 Customer service representative Jobs in Staunton, Va

Customer Service Support II
TalentBurst, Inc. —Harrisonburg, VA
- Call employer
- Microsoft Outlook
- Writing skills
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
8d
Customer Success Representative
Innovative Refrigeration Systems —Lyndhurst, VA
- Full-time
- Mid-level
- Data entry
- Communication skills
- AD&D insurance
- Paid holidays
Quick Apply
13d
CUSTOMER SERVICE REPRESENTATIVE
Packaging Corporation of America —Harrisonburg, VA
- $58,000 - $67,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- AD&D insurance
- Paid holidays
12d
Customer Service Associate
Forefront Marketing inc —Harrisonburg, VA
- From $22.52 an hour
- Full-time
- Computer literacy
- Analysis skills
- Typing
Quick Apply
13d
Customer Service Representative/Route Service Representative
Gateway Services Inc —Verona, VA
- $17 - $22 an hour
- Overtime
- Clean driving record
- Heavy lifting
- High school diploma or GED
- AD&D insurance
- Paid holidays
Quick Apply
Customer Service Representative
Holtzman Oil Corp./Holtzman Propane —Verona, VA
- From $17 an hour
- Monday to Friday
- Computer skills
- Entry level
- Profit sharing
- Paid holidays
Customer Service Associate
Wawa, Inc. —Waynesboro, VA
- $15.00 - $18.75 an hour
- Part-time
- Serving
- Reliable transportation
- Communication skills
- Paid parental leave
- Health insurance
Bilingual Customer Service Specialist (Spanish)
Sherwin-Williams —Staunton, VA
- $16 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
1d
Bilingual Customer Service Specialist (Spanish)
Sherwin-Williams —Waynesboro, VA
- $16 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
1d
Bilingual Customer Service Specialist (Spanish)
Sherwin-Williams —Harrisonburg, VA
- $16 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
9d
Customer Service Associate I
Dollar Tree —Staunton, VA
- $13.00 - $13.50 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Service Specialist
Orkin —Harrisonburg, VA
- $18 - $24 an hour
- Online Application
- Sales
- Computer literacy
- Office
- Employee stock purchase plan
- Paid holidays
Customer Service Associate - Temporary
Walgreens —Verona, VA
- $15.00 - $17.50 an hour
- Part-time
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
14d
Customer Service Representative
Circle K —Staunton, VA
- Part-time
- Ability to walk for extended periods
- High school diploma or GED
- Food service
- Paid training
- Health savings account
9d
Customer Service Representative
Wieland —Verona, VA
- Full-time
- Mid-level
- Office
- 3 years
- Health savings account
- Paid holidays
9d
Customer Experience Specialist (Leasing/Customer Service)
Cottonwood Residential —Waynesboro, VA
- Weekends as needed
- Office
- Residential
- Communication skills
- Health savings account
- Paid holidays
Quick Apply
5d
PT Customer Service Leader (Office Associate)
Food Lion —Staunton, VA
- Part-time
- High school diploma or GED
- Accounting
- Communication skills
7d
Customer Service Associate
Dollar Tree —Waynesboro, VA
- $13.00 - $13.50 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Service Representative
Rockingham Insurance Company —Harrisonburg, VA
- $20 - $30 an hour
- Microsoft Excel
- Research
- Mid-level
Quick Apply
Customer Service Associate I
Family Dollar —Waynesboro, VA
- $12.80 - $13.00 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance

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Customer Service Support II

TalentBurst, Inc. -
Harrisonburg, VA

Quick Apply

Job Details

Contract
8 days ago

Benefits

Health insurance
Dental insurance
Vision insurance

Qualifications

Microsoft Outlook
Phone communication
Spreadsheets
Writing skills
Workplace dispute resolution
High school diploma or GED
Managing clients in a customer support role
Schedule management
Managing projects

Full Job Description

Customer Service
Harrisonburg, VA
Schedule: Monday – Friday
12-month Contract , with the potential for hire

This is a temporary position requiring a 12-month commitment, with the potential for hire upon successful completion.

Job Summary:
As a Project Manager – Customer Service , you will be a driving force behind the exceptional customer service experience and seamless project execution. Under the general direction of the Project Management Team Lead, the primary responsibility of the Project Manager – Customer Service is to provide exceptional customer service for our customers' needs for large fabricated and/or stock length projects as well as handling day-to-day activities within the customer service area. Your role will involve coordinating with customers and internal teams to manage project timelines, address inquiries, and resolve issues with agility and precision. You'll play a key role in maintaining and fostering strong customer relationships and ensuring their satisfaction.

In this role, you will:
Responsible for managing a backlog of identified customers in geographic locations in North America.
Timeliness of responses to customers via email and phone call is key.
Order management process flow throughout the front-end and manufacturing process (estimating, drafting, engineering, order entry, and takeoff) by partnering with individuals from the various areas (estimating, drafting, etc.), problem solving, and best practice sharing to support customer needs.
Within order management, responsibilities also include but are not limited to processing LOI's, purchase orders, sales tax credits, feedback and claims management, and transferring orders to other locations.
Order management: proactive management of orders, including reviewing backlog, that may not meet original deadline, notifying customers of status if something has changed, and working with plant personnel around scheduling.
Position is in direct communication and interacts with customers, sales team, estimators, drafting/engineering, takeoff, order processing team members, and manufacturing personnel.
Actively resolve customer concerns and field issues as needed, ensuring a high level of customer satisfaction and trust.
Coordinates and advances project status, from Order Entry through Manufacturing.
Understand market needs (customer needs, competitive information).
Obtain profitable orders (understanding of job margins and determining any opportunities).
Develop and maintain positive working relationships with customers, internal teams, and stakeholders, representing Kawneer with professionalism and integrity.
Act as a liaison between the customers and Kawneer, facilitating clear and effective communication to ensure project success.

Skills:
Essential Skills:
Competent computer capabilities in Microsoft Office (Excel, Access, Outlook).
Customer service skills including prompt response time and documentation.
Excellent time management and organization with attention to detail.
Ability to work in a team environment in a professional office setting
Exceptional communication skills (verbal and written) including ability to follow written and verbal instructions.
People oriented, self-starter that can multi-task, and excel, in a fast-paced environment with deadlines while working independently and/or with others.
Proven ability to manage and resolve conflicts while fostering a positive and collaborative work environment.
Demonstrated ability to anticipate challenges and proactively develop solutions, rather than reacting to issues as they arise.
Proven ability to manage multiple projects simultaneously under tight deadlines.
Also note:

Education:
You have: (required)

High School Diploma or GED from an accredited institution.
Minimum 2 years of experience in a complex customer service environment (high call volume or high customer contact).
Experience with Microsoft Word and Excel.
Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.
Exceptional Candidates also have: (preferred)

Bachelor's Degree from an accredited institution.
2 years of experience in a manufacturing or construction industry experience.
Minimum 1 year of experience of reading and interpreting architectural plans and installation instructions.
Experience with Estimating Software, JD Edwards, and Microsoft Office

#TB_OTH
#ZR

Why TalentBurst?
At TalentBurst, we deliver more than talent, we deliver outcomes. We partner with you to move quickly and connect you to opportunities aligned with your skills and long term growth.

Backed by precision, transparency, and results, we connect top talent with leading organizations through trusted partnerships.

We offer competitive compensation and comprehensive benefits, including medical, dental, vision, and retirement options.

TalentBurst is an equal opportunity employer committed to an inclusive and diverse workforce.

Quick Apply

Refine Your Search

customer service representative jobs in staunton, va

Customer Service Support II

Customer Success Representative

CUSTOMER SERVICE REPRESENTATIVE

Customer Service Associate

Customer Service Representative/Route Service Representative

Customer Service Representative

Customer Service Associate

Bilingual Customer Service Specialist (Spanish)

Bilingual Customer Service Specialist (Spanish)

Bilingual Customer Service Specialist (Spanish)

Customer Service Associate I

Customer Service Specialist

Customer Service Associate - Temporary

Customer Service Representative

Customer Service Representative

Customer Experience Specialist (Leasing/Customer Service)

PT Customer Service Leader (Office Associate)

Customer Service Associate

Customer Service Representative

Customer Service Associate I

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