Top 217 Member services representative Jobs in Staunton, Va

Member Service Representative - Contact Center
United States Senate Federal Credit Union —Staunton, VA
- $37,655.58 - $56,438.37 a year
- Full-time
- Microsoft Word
- High school diploma or GED
- Bachelor's degree
- Free parking
- Health insurance
Quick Apply
13d
Patient Access Specialist - Full-Time (Hospital Outpatient/Urgent Care Facility)
Augusta Health —Fishersville, VA
- $17.24 - $23.80 an hour
- Full-time
- Psychiatry
- Hospital
- Customer service
- Free parking
- Health insurance
Quick Apply
Member Services Representative
Planet Fitness - Excel Fitness —Waynesboro, VA
- $42,000 - $100,000 a year
- Part-time
- 18 years or older
- High school diploma or GED
- Ability to lift 50 pounds
- COVID-19 protective measures
- Paid parental leave
Quick Apply
Member Representative - Harrisonburg & Waynesboro
Dupont Community Credit Union —Waynesboro, VA
- $17.91 - $21.07 an hour
- Online Application
- Office
- High school diploma or GED
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
16h
Remote Member Advisor - Service Center
Dupont Community Credit Union —Waynesboro, VA
- $20.12 - $26.11 an hour
- Online Application
- Research
- High school diploma or GED
- Conflict management
- Disability insurance
- Health insurance
Quick Apply
6d
Patient Service Representative
ALLERGY PARTNERS —Waynesboro, VA
- $13.52 - $19.95 an hour
- Email
- Bilingual
- Word processing
- HIPAA
- Health savings account
- Paid holidays
Quick Apply
Human Resources Generalist
SHENANDOAH VALLEY ELECTRIC COOPERATIVE INC —Harrisonburg, VA
- $36.27 - $48.51 an hour
- Weekends as needed
- Clean driving record
- Microsoft Excel
- Writing skills
- Wellness program
- 401(k)
Quick Apply
Overnight Member Service Representative
Planet Fitness —Staunton, VA
- From $12.77 an hour
- 8 hour shift
- 18 years or older
- Computer literacy
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Senior Access Associate - UVA Augusta Pediatrics
University of Virginia —Fishersville, VA
- $17.31 - $26.83 an hour
- Full-time
- Writing skills
- Research
- Mid-level
6d
Customer Service Representative - State Farm Agent Team Member
George Morris - State Farm Agent —Waynesboro, VA
- $30,000 - $70,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid holidays
- Health insurance
Quick Apply
CUSTOMER SERVICE REPRESENTATIVE
Packaging Corporation of America —Harrisonburg, VA
- $58,000 - $67,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- AD&D insurance
- Paid holidays
Instructional Assistant-Bessie Weller Elementary School for 2026-27
Staunton City & Schools —Staunton, VA
- $16.12 - $18.77 an hour
- Full-time
- Background check
- Classroom
- 18 years or older
Patient Service Representative
Dental Health Associates —Harrisonburg, VA
- $19 - $21 an hour
- Full-time
- Spanish
- Dental office
- Cleaning
- Dental insurance
- 401(k)
Maintenance Manager
Confidential —Waynesboro, VA
- $55,000 - $65,000 a year
- Full-time
- Mid-level
- Ability to climb stairs
- In-person
- Health insurance
- Dental insurance
Quick Apply
Personal Fitness Trainer
Planet Fitness —Staunton, VA
- $14.00 - $16.50 an hour
- Weekends as needed
- 18 years or older
- CPR Certification
- Ability to walk for extended periods
- Health insurance
- 401(k)
Quick Apply
Parts Counter Sales
Truck-Thermo King, Inc. —Mount Crawford, VA
- Full-time
- Spanish
- Dealership
- English
- Health insurance
- Dental insurance
Quick Apply
22h
Assistant Manager Cold Weather Shelter & Outreach
WARM-Waynesboro Area Refuge Ministry —Waynesboro, VA
- $16 - $18 an hour
- Part-time
- Spanish
- Google Workspace
- Inventory management
- Paid time off
Quick Apply
1d
Engineer Senior Structure and Bridge
Virginia Department of Transportation —Staunton, VA
- Full-time
- Customer service
- Engineering
- Research
Account Manager
Airgas —Harrisonburg, VA
- $75,000 - $85,000 a year
- Full-time
- Merchandising
- Mid-level
- Windows
- Paid jury duty
- Commuter assistance
Restaurant Cashier
Popeyes —Raphine, VA
- $15.00 - $16.50 an hour
- Part-time
- Ability to lift 50 pounds
- Quick service & fast food restaurant
- Computer skills
- Paid training
- Paid holidays
Quick Apply
4d

I want to receive the latest job alert for member services representative in staunton, va

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

member services representative jobs near staunton, va

Customer Service Representative jobs in Harrisonburg, VA

Patient Services Representative jobs in Waynesboro, VA

Human Resources Generalist jobs in Harrisonburg, VA

Personal Trainer jobs in Staunton, VA

Member Services Representative jobs in Staunton, VA

Patient Services Representative jobs in Harrisonburg, VA

Associate Of Science Degree jobs in Alabama

Patient Access Associate jobs in York, PA

Patient Access Associate jobs in Ashburn, VA

Patient Transport jobs in California

Patient Access Manager jobs in Houston, TX

Patient Access Associate jobs in Maryville, IL

Member Services Representative jobs in Louisiana

Member Services Representative jobs in San Diego, CA

Member Services Representative jobs in Merced, CA

Bachelors Degree Human Services jobs in Santa Ana, CA

Member Services Representative jobs in Freeport, IL

Remote Claim Representative jobs in Florida

Answering Service Remote jobs in New York, NY

Customer Service Representative jobs in Shreveport, LA

Member Service Representative - Contact Center

United States Senate Federal Credit Union -
Staunton, VA

Quick Apply

Job Details

Full-time
$37,655.58 - $56,438.37 a year
13 days ago

Benefits

Free parking
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Vision insurance
Life insurance

Qualifications

Microsoft Word

Full Job Description

Job Description:

Shift: Mon,Tue,Wed,Thu,Fri

Mission:

In the Senate Community tradition of service, we strive to improve the financial wellness of our members throughout all stages of life by integrating sustainability and security into every financial solution.

Culture Competencies: S.T.R.I.V.E

Maintains our members' and employees' trust by safeguarding their financial data and information.
Values and respects everyone's abilities, opinions and feedback to achieve trust, safety, and well-being in a friendly, welcoming and cooperative environment. Actively devoted to our motto of 'better together'.
Is honest, professional, authentic, and genuine in creating relationships that are uncompromising and true to ethical principles.
Generates new ideas, supports change, provides new efficient solutions and solves problems creatively while balancing risk.

General Summary

The primary purpose of this position is to assist USSFCU in living out our cultural values of relationship and service focused as we create and maintain authentic and genuine relationships with members and employees. Under general supervision, but in accordance with established policies and procedures, provides quality service to all members via the call center channel with a positive and helpful demeanor. The MSR I determines member needs, promotes and refers the appropriate products and services. Opens new accounts and shares while building rapport with the member as a trusted financial partner in order to build the member relationship. Assists members in identifying account issues and provides resolution. Works with the Call Center Team to achieve and exceed prescribed sales and service goals.

Major Duties & Responsibilities

Represents the Credit Union in a courteous, engaging, professional manner and provides excellent member service to both members and internal teammates. Is efficient, results driven, and accurate. Understands the impact of their behavior and performance on the credit union, the members, potential members and teammates.
Able to navigate through multiple computer applications and screens, while simultaneously engaging with members either in person or by phone. Utilizes other channels such as email or chat to communicate with members. Performs file maintenance and processes changes on member accounts, to include but not limited to, address changes and name modifications. Able to problem solve and find solutions.
Conducts consultative interviews and actively listens in order to assess member's financial needs. Identifies products and services appropriate to the members' situation. Opens new accounts accurately and promptly.
Is accountable to ensure that any exceptions and errors are minimal. All exceptions and errors promptly addressed and corrected.
Provides accurate information as they assist members with all general inquiries regarding accounts, products and services. As appropriate, advises members of regulations applicable to these policies and procedures.
Processes member electronic transaction requests such as share to loan payment transfers, check orders, etc. Responds to member inquiries regarding account errors, discrepancies or other concerns. Provides solutions for the immediate situation as well as to help prevent possible recurrence of the same issue.
Actively engages and participates in training, coaching sessions, team meetings, group discussions and motivational/ promotional activities with the organization. Completes assigned training initiatives as required within the prescribed timeframe.
Works with other team members and departments to provide assistance and resolution to member inquiries.
Works 'Better Together' with other team members to promote teamwork, unity, and consistent operations. Works with the credit union team to meet and exceed departmental and organizational goals as well as any assigned individual goals. Is results driven, possesses a high sense of urgency and is self-motivated to succeed. Able to multitask, requiring good organizational skills.
Complies with all applicable Rules, Regulations and Statutes of the NCUA and other appropriate governing bodies to include but not limited to: the Credit Union Bylaws, Credit Union Code of Conduct, Credit Union Employee Guidebook, Bank Secrecy/Anti-Money Laundering Act, Fair Housing Act, Fair Lending Act, and Fair Credit Reporting Act.
Ability to perform duties defined in Credit Union Security Program and Disaster Recovery Plans.

Non-essential Duties & Responsibilities

Performs other duties as assigned.

Experience and Skills:

Education and Experience: Bachelor's degree or High school diploma/equivalent and 1-year general work experience in a call center or customer service-based environment. Knowledge of consumer lending, or new account opening in a financial setting are preferred, but not required.

Skills: Knowledge of PC applications including word and excel are required. Good organizational skills, the ability to multi-task and attention to detail are required.

Communication: Requires excellent interpersonal skills, the ability to communicate through multiple channels and the ability to listen to member needs and to advise appropriate Credit Union products and services.

Supervisory: None Required.

Time in Service: None Required.

Salary Range: Staunton/Waynesboro/Harrisonburg $37,655.58 - $56,438.37

Benefits: Health Insurance including Medical, Dental, Prescription, Vision, 401(k) Retirement Plan, Incentive bonus, 12 Holidays, 15 Vacation days, 9.75 Sick days, Flexible Spending Account, Life Insurance, Free parking or Metro Smart Benefits and Tuition reimbursement.

Equal Opportunity Employer/Veterans/Disabled

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

From: United States Senate Federal Credit Union

Quick Apply

Refine Your Search

member services representative jobs in staunton, va

Member Service Representative - Contact Center

Patient Access Specialist - Full-Time (Hospital Outpatient/Urgent Care Facility)

Member Services Representative

Member Representative - Harrisonburg & Waynesboro

Remote Member Advisor - Service Center

Patient Service Representative

Human Resources Generalist

Overnight Member Service Representative

Senior Access Associate - UVA Augusta Pediatrics

Customer Service Representative - State Farm Agent Team Member

CUSTOMER SERVICE REPRESENTATIVE

Instructional Assistant-Bessie Weller Elementary School for 2026-27

Patient Service Representative

Maintenance Manager

Personal Fitness Trainer

Parts Counter Sales

Assistant Manager Cold Weather Shelter & Outreach

Engineer Senior Structure and Bridge

Account Manager

Restaurant Cashier

I want to receive the latest job alert for member services representative in staunton, va

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected