Top 146 Support technician Jobs in Sterling, Il

Field Technician - IL
INDIGITAL —Illinois
- $25.00 - $34.61 an hour
- On call
- Mid-level
- Office
- Microsoft Office
- Health savings account
- Disability insurance
6d
Behavioral Health Technician
Centurion Health —Dixon, IL
- $26.00 - $27.07 an hour
- Full-time
- CPR Certification
- Mid-level
- Databases
Quick Apply
Product Support Technician
Raynor Garage Doors —Dixon, IL
- $22 - $30 an hour
- Full-time
- AutoCAD
- Mid-level
- High school diploma or GED
- Wellness program
- Health savings account
Manufacturing Technician
Menk USA —Sterling, IL
- $27 - $35 an hour
- Full-time
- Background check
- Ability to walk for extended periods
- Engineering
Quick Apply
8d
Environmental Health & Safety (EHS) Technician
Menk USA —Sterling, IL
- $27 - $34 an hour
- Overtime
- Background check
- CPR Certification
- Pass drug screening
Quick Apply
GI Technician
CGH Medical Center —Sterling, IL
- $17.50 - $26.25 an hour
- Full-time
- Hospital
- Mid-level
- Windows
- Disability insurance
- Health insurance
Field Service Technician - III
BESS Service Technology Corporation (BEST) —Illinois
- $22 - $28 an hour
- Part-time
- Mid-level
- Forklift
- 3 years
- Referral program
Quick Apply
23h
Field Service Technician - Chicago IL
CASH DEPOT LTD —Illinois
- $55,000 - $65,000 a year
- Weekends as needed
- Clean driving record
- High school diploma or GED
- Ability to lift 50 pounds
- Profit sharing
- Paid holidays
Quick Apply
1d
Senior Maintenance Shift Technician - Indianapolis (Relocation Required)
Blue Polymers —Illinois
- $35 - $42 an hour
- Full-time
- Microsoft Word
- English
- Forklift
Quick Apply
Pharmacy Technician
Cencora —Sterling, IL
- $37,900 - $54,120 a year
- Full-time
- Writing skills
- Mid-level
- Analysis skills
- Paid parental leave
- Health insurance
Hyperbaric Technician
OSF HealthCare —Dixon, IL
- $21.93 - $25.80 an hour
- Full-time
- Surgery
- BLS Certification
- ACLS Certification
- On-the-job training
Maintenance Technician
HPS Micron —Sterling, IL
- $25.78 - $38.67 an hour
- Microsoft Word
- Microsoft Outlook
- 5 years
- AD&D insurance
- Disability insurance
Quick Apply
Test Technician
Donaldson —Dixon, IL
- $24 an hour
- Email
- Mid-level
- 3 years
- High school diploma or GED
- Health insurance
- 401(k)
Harvest Technician
Sol Canna —Fulton, IL
- From $17 an hour
- Full-time
- Background check
- Computer literacy
- High school diploma or GED
- Health insurance
- Paid time off
Quick Apply
Service Delivery Technician I - Rockfalls
Surf Internet —Rock Falls, IL
- $25.75 - $28.00 an hour
- Weekends as needed
- Clean driving record
- Residential
- High school diploma or GED
Quick Apply
13d
Engineering & Business Technician
Lee County —Amboy, IL
- $22 - $33 an hour
- Overtime
- Hybrid work
- Construction site
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
Industrial Maintenance Technician
Frantz Manufacturing Company —Sterling, IL
- $23 - $30 an hour
- Full-time
- Mechanic experience
- Military
- English
- Health insurance
- Dental insurance
Quick Apply
5d
Sales & Service Technician II
Frontier Communications —Oregon, IL
- $19.29 - $38.54 an hour
- Sales
- Computer literacy
- Mid-level
Field Service Technician
Astec Industries —Sterling, IL
- $45,656 - $73,050 a year
- Overtime
- Computer literacy
- Basic math
- Windows
- Health insurance
- Dental insurance
Quick Apply
Certified Pharmacy Technician
OSF HealthCare —Dixon, IL
- $18.98 - $22.34 an hour
- Full-time
- 18 years or older
- Hospital
- Computer literacy

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support technician jobs near sterling, il

Field Technician - IL

INDIGITAL -
Illinois

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Job Details

$25.00 - $34.61 an hour
6 days ago

Benefits

Internet reimbursement
Health savings account
Disability insurance
Health insurance
Unlimited paid time off
Dental insurance
Vision insurance
401(k) matching

Qualifications

Desktop computer repair
Hardware maintenance
Microsoft Office
Company vehicle operation
Driver's License
Desktop (troubleshooting support)
Network architecture
Telephone systems
Clean workspace maintenance
Technical Proficiency

Full Job Description

Description:

The ideal candidate for this position must reside in Illinois. The primary position will be based in Illinois and include travel within the entire state of Illinois as well as to Missouri, Arkansas and Oklahoma.

Role Overview

As a Field Technician at INDIGITAL, you will be installing, troubleshooting, and maintaining various types of CPE equipment and technologies. You will be mostly working in the field and some at home. You will need to have a basic understanding of internal and external network architecture. You will be working with PBX and other telecom equipment. In this position you will be required to build your experience, knowledge, and decision-making skills to plan and execute company projects. You will perform a wide variety of tasks involving a wide degree of creativity. Individual latitude is provided, encouraged, recognized, and rewarded. You will be working in a team environment that provides the highest level of service, support, and customer satisfaction in our industry. This position will require travel to and from our general offices, customer locations and other industry events.

When someone calls 9-1-1, the technology has to work. We make sure it does.

At INDIGITAL, public safety isn't a product line — it's a mission. We are a purpose-built Next Generation 9-1-1 software and services company, and every single person on our team, from engineers to support specialists to market managers, is focused on one thing: keeping North America’s emergency communications infrastructure reliable, modern, and ready when lives are on the line.

That mission shows up in how we build, how we support, and how we show up for our customers every day. We own our technology platform — we control our own quality, drive our own innovation, and stay ahead of evolving NG911 standards. Our deployments span 25 states at every scale, from individual PSAPs to full statewide ESInet and NGCS solutions serving millions of residents — and we put in-state, experienced resources on the ground for every single one.

When you join INDIGITAL, you join a driven and accountable team where your contributions are visible, your growth is real, and your work has a direct impact on the infrastructure behind every emergency call made.

9-1-1 is not what we do. It's our Calling. Come build it with us.

Core Responsibilities

You will be primarily operating in the field technical service department.
You will be answering customer support calls and working trouble tickets.
Required to exhibit a strong customer service focus.
You will be working in a team-oriented environment, and you must function well as a team member.
Installation, maintenance, and support of various 911 solutions.
Identify and escalate any issues with products and/or services that impact customer acceptance, satisfaction, and retention.

Professional Responsibilities

Ensure good troubleshooting and communication skills with our NSOC while working on trouble tickets. Must keep tickets updated according to INDIGITAL’s trouble ticket policy and procedures.
Act as a liaison for the customer on administrative and technical matters for assigned projects/tickets.
Participate in our on-call rotation with members from the group.

Requirements:

Required Knowledge, Skills & Abilities

Technical

Basic PC troubleshooting and repair skills.
Basic PBX and telecom knowledge.
Working knowledge of basic networking.
Knowledge of MS Office and google apps.
Ability to utilize remote management tools.

Professional

Ability to work in a team environment.
Ability to hear and/or speak from 20 feet with groups containing five or more individuals.
Must have the ability to climb stairs/ladders and lift objects up to 60 pounds.
Work for long periods of time in server rooms and under desks.
Significant attention to detail.
Organized, with the ability to multitask.

Education, Experience & Certifications

Field support experience preferred.
Basic experience working with PC hardware, software preferred.
Basic experience working with PBX and telecom equipment preferred.
High School Diploma, G.E.D., or its equivalent

Additional Requirements

Willingness to work a flexible schedule as needed to meet departmental objectives; must remain accessible via communication device and coordinate coverage when unavailable
Occasional meetings or planning discussions may be scheduled outside of regular business hours
Valid driver's license required
Must maintain a professional appearance and clean workspace, including appropriate attire and safety equipment when required
INDIGITAL is a 100% certified drug and substance-free workplace

In association with this position, a Company vehicle will be provided. Travel is scheduled on an “as needed basis” to foster a positive culture within the Field Technical Service Department and to ensure goals are achieved. The cost associated with travel and lodging will be provided by the company to work sites, company events and other meetings. To perform the functions and responsibilities associated with the Field Technician position successfully, the selected candidate must be willing and able to perform each essential duty and/or responsibility with a satisfactory level of proficiency. The details provided are representative, but do not provide an all-inclusive list of the knowledge, skill, and ability required.

Benefits & Compensation Highlights

We offer competitive compensation commensurate with experience.
Unlimited PTO — flexible time off for vacation, personal, and sick needs, effective after 30 days of employment
Comprehensive Health Benefits — medical (HDHP), dental, vision, and HSA, effective the first of the month following 30 days of employment
Life & Disability Insurance — group life, voluntary supplemental life, and company paid short-term disability and voluntary long-term disability coverage
401(k) with Strong Company Match — 100% match up to 5% of salary, plus a 3% Safe Harbor contribution and 2% discretionary profit share, after one year of service
Technology Allowance — monthly stipend for internet and phone

Equal Employment Opportunity

INDIGITAL and its affiliate companies consider applicants solely on the basis of qualifications, without regard to race, color, religion, sex, national origin, age, marital or veteran status, sexual orientation, disability, or any other legally protected status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Employment is contingent on eligibility to legally work in the United States.

Apply Now

Refine Your Search

support technician jobs in sterling, il

Field Technician - IL

Behavioral Health Technician

Product Support Technician

Manufacturing Technician

Environmental Health & Safety (EHS) Technician

GI Technician

Field Service Technician - III

Field Service Technician - Chicago IL

Senior Maintenance Shift Technician - Indianapolis (Relocation Required)

Pharmacy Technician

Hyperbaric Technician

Maintenance Technician

Test Technician

Harvest Technician

Service Delivery Technician I - Rockfalls

Engineering & Business Technician

Industrial Maintenance Technician

Sales & Service Technician II

Field Service Technician

Certified Pharmacy Technician

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