Top 2460 Customer experience leader Jobs in Sterling, Va

Customer Service Associate Team Leader (Front End Support Assistant Manager)
Whole Foods Market —Ashburn, VA
- $20.05 - $35.00 an hour
- 8 hour shift
- Inventory management
- Merchandising
- Mid-level
- Store discount
- Paid time off
Team Lead - Customer Support
Verisign —Reston, VA
- $99,000 - $134,000 a year
- Weekends as needed
- Hybrid work
- Mid-level
- Bachelor's degree
- Mentoring
Quick Apply
3d
FT Customer Service Leader
Food Lion —Sterling, VA
- Full-time
- High school diploma or GED
- Accounting
- Communication skills
Store Leader - One Loudoun
Warby Parker —Ashburn, VA
- $71,760 - $84,240 a year
- Overtime
- Inventory management
- Mid-level
- Recruiting
- AD&D insurance
- Employee stock purchase plan
Quick Apply
Lead Quantitative and Qualitative Researcher- Remote
ICF —Reston, VA
- $119,323 - $202,850 a year
- Full-time
- Remote
- 7 years
- Bachelor's degree
- Continuous improvement
2d
Cashier Team Leader
TESO LIFE —Sterling, VA
- From $23 an hour
- Weekends as needed
- Mid-level
- Leadership
- Communication skills
- Health insurance
- Paid time off
Customer Support Lead
SteerBridge —Vienna, VA
- $100,000 - $115,000 a year
- Full-time
- Hybrid work
- Mid-level
- Supervising experience
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
Toys Team Leader
TESO LIFE —Sterling, VA
- From $23 an hour
- Weekends as needed
- Sales
- Customer service
- Merchandising
- Health insurance
- Paid time off
Operations Lead (Enterprise Platforms)
ICF —Reston, VA
- $174,701 - $296,992 a year
- Full-time
- Remote
- 5 years
- Analysis skills
- Supervising experience
MECHANIC TECHNICIAN LEAD
Carter Machinery Company, Inc. / CMCO —Sterling, VA
- $40 - $51 an hour
- Weekends as needed
- Mechanic experience
- Customer service
- Heavy equipment operation
- Disability insurance
- Health insurance
Software Product Lead- bilingual Korean
Cesna Recruitment —Vienna, VA
- $100,000 - $150,000 a year
- Full-time
- Computer Science
- 5 years
- Mentoring
- Health insurance
- 401(k)
Quick Apply
Engineering Team Lead
Thermo Systems LLC —Reston, VA
- Full-time
- 7 years
- Bachelor of Science
- Travel
- Travel reimbursement
- Tuition reimbursement
Quick Apply
Lead Mobile Diesel Technician
Cox Fleet —Manassas, VA
- Background check
- 5 years
- DOT physical examination
- Health insurance
- Dental insurance
Quick Apply
Cyber Threat Intelligence Lead
Agile Defense —Reston, VA
- $155,000 - $180,000 a year
- Hybrid work
- Computer science
- 7 years
- Computer Science
Quick Apply
Digital Forensics Lead
Agile Defense —Reston, VA
- $160,000 - $175,000 a year
- Hybrid work
- Computer science
- Computer Science
- 5 years
Quick Apply
Parrish Services - Lead HVAC Installer
Parrish Services —Manassas, VA
- $25 - $35 an hour
- Full-time
- Background check
- Customer service
- Mid-level
- Store discount
- Paid holidays
Quick Apply
Senior LPD Financial Team Lead
ICI Services —Washington, DC
- Full-time
- Master's degree
- Supervising experience
- Bachelor's degree
- AD&D insurance
- Paid holidays
HVAC Lead Install Technician
M.E. Flow Inc —Lorton, VA
- Full-time
- Clean driving record
- Management
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Vulnerability Assessment (VA) Team Lead
Agile Defense —Reston, VA
- $155,000 - $180,000 a year
- Hybrid work
- Computer science
- Computer Science
- 5 years
Quick Apply
Incident Response Team Lead
Agile Defense —Reston, VA
- $155,000 - $180,000 a year
- Hybrid work
- Computer science
- Computer Science
- 5 years
Quick Apply

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Customer Service Associate Team Leader (Front End Support Assistant Manager)

Whole Foods Market -
Ashburn, VA

Apply Now

Job Details

Full-time
$20.05 - $35.00 an hour

Benefits

Store discount
Paid time off

Qualifications

Lifting equipment
Customer communication
Managing retail teams
Employee relationship building
Hand tools
Material handling equipment operation
Electric pallet jack

Full Job Description

A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means improving how people eat, funding grants for school gardens, providing access to fresh and healthy food to people living within food deserts, alleviating poverty in developing countries, and so much more. Working with us means you are making a difference within your community and beyond. We aren't just a grocery store: we're world-changers. And with your help, we will continue to set the standards of excellence and revolutionize the grocery industry.

Assists the Team Leader in all aspects of daily operations including cash management, expense control, buying, merchandising, labor, regulatory compliance, and special projects as assigned. Leads and develops Team Members. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department.

Job Responsibilities:

Models and delivers outstanding customer service.
Sets and achieves the highest standards of retail execution.
Works with Team Leader to achieve cost, margin, expense and labor targets.
Follows through on all customer questions and requests; resolves concerns as needed.
Works with Team Leader to resolve team concerns or issues.
Evaluates and documents Team Member work performance.
Functions as point person and departmental person in charge in absence of Team Leader.
Consistently communicates and models WFM vision and goals.
Sets and achieves the highest standards of retail execution.
Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions.
Selects, trains, develops, mentors, motivates, and counsels Team Members in a manner that sustains a high-performance team and minimizes turnover.
Provides timely, thorough, and thoughtful performance evaluations.
Consistently communicates and models WFM vision and goals.

Job Skills:

High energy, enthusiastic, and displays an affinity for our products, core values, and company philosophy.
Demonstrates advanced product knowledge, maintains awareness of new products.
Growth mindset towards greater responsibility and ownership.
Desire to coach and mentor others for growth.
Excellent interpersonal, motivational, team building, and customer relationship skills.
Capable of teaching others in a positive and constructive manner.
Product knowledge.
Advanced knowledge of regulatory and safety policies and procedures.
Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory.
Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate.
Proficiency with email, Microsoft Office, and operations-related applications.

Experience:

18+ months retail Team Member experience and 6+ months of supervisory experience.

Physical Requirements / Working Conditions:

Must be able to lift 50 pounds.
In an 8-hour work day: standing/walking 6-8 hours.
Hand use: single grasping, fine manipulation, pushing and pulling.
Work requires the following motions: bending, twisting, squatting and reaching.
Exposure to FDA approved cleaning chemicals.
Exposure to temperatures: <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit.
Ability to work in a wet and cold environment.
Ability to work a flexible schedule including nights, weekends, and holidays as needed.
Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.

Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion.

The wage range for this position is $20.05-$35.00 Hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits". Whole Benefits offers a wide range of benefits for Full and Part-Time Team Members, including eligibility for a store discount, paid time off, financial wellness, health & wellness support programs, and access to other Team Member perks. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person’s date of hire and may vary based on work location, length of service, and job type (such as regular or seasonal). Click here for benefit details.

At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.

Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.

Apply Now

Refine Your Search

customer experience leader jobs in sterling, va

Customer Service Associate Team Leader (Front End Support Assistant Manager)

Team Lead - Customer Support

FT Customer Service Leader

Store Leader - One Loudoun

Lead Quantitative and Qualitative Researcher- Remote

Cashier Team Leader

Customer Support Lead

Toys Team Leader

Operations Lead (Enterprise Platforms)

MECHANIC TECHNICIAN LEAD

Software Product Lead- bilingual Korean

Engineering Team Lead

Lead Mobile Diesel Technician

Cyber Threat Intelligence Lead

Digital Forensics Lead

Parrish Services - Lead HVAC Installer

Senior LPD Financial Team Lead

HVAC Lead Install Technician

Vulnerability Assessment (VA) Team Lead

Incident Response Team Lead

I want to receive the latest job alert for customer experience leader in sterling, va

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