Top 223 Desktop support technician Jobs in Sterling, Va

Desktop Support Specialist (Temporary Position)
Sanametrix —Washington, DC
- $23 - $27 an hour
- Temporary
- Background check
- Bachelor of Science
- Mid-level
Quick Apply
12d
IT Systems Administrator
Tectonic LLC —Alexandria, VA
- $68,000 - $76,000 a year
- Full-time
- Background check
- 5 years
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
IT Support
ECPI University LLC —Manassas, VA
- $47,320 - $55,000 a year
- Monday to Friday
- Classroom
- Computer science
- Computer Science
Quick Apply
Service Desk Engineer
Loudoun County Public Schools —Leesburg, VA
- $29.20 - $37.58 an hour
- 8 hour shift
- Remote
- Mid-level
- Associate's degree
- 2 years
5d
Helpdesk Technician
M3 Technology Consultants —Fairfax, VA
- $50,000 - $60,000 a year
- Full-time
- AutoCAD
- Mid-level
- Office
- Paid training
- Dental insurance
14d
Helpdesk Technician 3
M3 Technology Consultants —Fairfax, VA
- $70,000 - $90,000 a year
- Full-time
- AutoCAD
- Mid-level
- Office
- Paid training
- Dental insurance
13d
Help Desk Technician I (5833)
Three Saints Bay, LLC —Manassas, VA
- $24 - $30 an hour
- Background check
- Computer science
- Microsoft Outlook
Quick Apply
Help Desk Technician I - Monday-Friday 8AM-430PM
Red River —Chantilly, VA
- Full-time
- Windows
- Experience equivalent to degree accepted
- 1 year
1d
IT Support Technician
KBR —Chantilly, VA
- $149,000 - $182,100 a year
- Full-time
- Office
- Windows
- 8 years
- AD&D insurance
- Disability insurance
Network Technician
TCB 24×7 Expert Network IT Support —Chantilly, VA
- $20 - $28 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Windows
Desktop Technician
ActioNet —Rosslyn, VA
- Up to $118,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
Entry Level Hardware Engineer
Cornerstone Defense —Herndon, VA
- $80,000 - $140,000 a year
- Extended hours
- Office
- Ability to lift 50 pounds
- Communication skills
- Commuter assistance
- Health savings account
7d
Help Desk Specialist II (Tier II – Advanced Support)
Aretec Inc —Ashburn, VA
- Weekends as needed
- Remote
- Microsoft Outlook
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
3592 - Data Center IT Infrastructure Technician
NTT Global Data Centers —Ashburn, VA
- $33.00 - $47.12 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- 3 years
- Disability insurance
- Health insurance
12d
IT Support Field Technician
PHALANX Solutions —Herndon, VA
- $65,000 a year
- Full-time
- Background check
- Azure
- Software troubleshooting
- Health insurance
- Dental insurance
Quick Apply
16h
Help Desk Technician - Tier 2 (MSP)
Solvere One/HouseCall —Dulles, VA
- $60,000 - $75,000 a year
- Full-time
- Google Workspace
- Mid-level
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Tier 1 Service Desk Technician
Peraton —Washington, DC
- $66,000 - $106,000 a year
- Bachelor of Science
- Mid-level
- Windows
- Health savings account
- Paid holidays
2d
IT Help Desk I
Lender Service Provider LLC —Fairfax, VA
- $45,000 - $65,000 a year
- Weekends as needed
- Mid-level
- Office
- US work authorization
- Health savings account
- Health insurance
Quick Apply
8d
Desktop Support Technician
Howard University —Washington, DC
- $72,727 - $80,000 a year
- Full-time
- Computer Science
- Word processing
- Mid-level
- 403(b) matching
- Commuter assistance
Service Desk Technician (Level I / Level II)
Dynamic Solutions Technology LLC —Washington, DC
- Full-time
- Hybrid work
- Bachelor of Science
- Mid-level
- Bachelor's degree
Quick Apply

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desktop support technician jobs near sterling, va

Desktop Support Specialist (Temporary Position)

Sanametrix -
Washington, DC

Quick Apply

Job Details

Temporary
$23 - $27 an hour
12 days ago

Qualifications

Computer operation
Serving clients
In-person customer service
Bachelor's degree
Internal employee customer service
Computer hardware
Customer support ticket management
Network support
Desktop administration
Ticketing system technical support

Full Job Description

**** US Citizenship is required****

Job Summary

Sanametrix is a minority-owned small business headquartered in Arlington, Virginia. We specialize in providing focused research and analysis, technology, and program support solutions to federal agencies.

Sanametrix is currently identifying qualified candidates for a temporary on-site Desktop Support Specialist position located in Washington, DC. The position is expected to last six-months, but may have the option to extend.

This is a full-time position with a work schedule of 8:00 AM EST to 5:00 PM EST, Monday through Friday.

Responsibilities:

Provide Tier 1 and Tier 2 end-user support.
Deploy, configure, troubleshoot, and replace laptops, peripherals, and software.
Support Windows 11, Microsoft 365, Active Directory, VPN, and ServiceNow.
Perform device imaging, data migration, refresh, and onboarding support.

· Maintain a professional attitude and appearance, while consistently providing excellent customer service. Examples of these qualities are a good work ethic, assisting team members when needed, and being a positive contributor to the workplace environment.

· Consistent, dependable customer service to clients and colleagues in person, on the phone, in written communications, and on video communications.

· Able to work well under pressure and to meet deadlines with calm and poise.

· Relocate IT equipment including desktop computers, monitors, portable data storage devices, and other general peripherals.

· Configure IT devices for secure operation, including installation of security software, software updates, and other configurations as required.

· Connect and configure IT devices to use computer networks.

· Support desktop maintenance, including inventory and software distribution, and security maintenance, including virus updates and patch management.

· Develop end-user documentation and instructions.

· Contribute knowledge and updated information to maintain the Desktop Support SOPs and Training manuals for support.

· Use an IT ticket system, is responsible for receiving and tracking trouble tickets and requests, assigns them to a technical specialist (could be themselves or someone else) for action and ensures that their tickets are resolved, and closed out with the customer and in the system.

· Stay in regular communication throughout the day with other tiers of support and Management staff.

· Participates in troubleshooting of issues with the drive towards root cause identification.

Required Skills, Qualifications, Certifications:

· Must be able to obtain and maintain a 6C Public Trust security clearance.

· Bachelor’s degree in a technical discipline with three (3) or more years of technical support experience or five (5) or more years technical support experience without a degree. Technical support is defined as experience with current desktop and laptop computers and various operating systems to include one or more of the following: Windows 11, Mac OS 15, and Microsoft Office suite.

Experience using ticketing system (preferably ServiceNOW)
Strong customer service and equipment support skills
Strong written and oral communications

Desired Skills, Qualifications, Certifications:

· Dell Certified Technician

· Help Desk Institute (HDI)

· CompTIA A+

· CompTIA Network+

· CompTIA Security++

· BA/BS in a technical discipline

· MCSA: Windows 11

· MCSE: Desktop Infrastructure

· MCDST: Microsoft Certified Desktop Support Technician

· ITIL Certification

Pay: $23.00 - $27.00 per hour

Work Location: In person

Quick Apply

Refine Your Search

desktop support technician jobs in sterling, va

Desktop Support Specialist (Temporary Position)

IT Systems Administrator

IT Support

Service Desk Engineer

Helpdesk Technician

Helpdesk Technician 3

Help Desk Technician I (5833)

Help Desk Technician I - Monday-Friday 8AM-430PM

IT Support Technician

Network Technician

Desktop Technician

Entry Level Hardware Engineer

Help Desk Specialist II (Tier II – Advanced Support)

3592 - Data Center IT Infrastructure Technician

IT Support Field Technician

Help Desk Technician - Tier 2 (MSP)

Tier 1 Service Desk Technician

IT Help Desk I

Desktop Support Technician

Service Desk Technician (Level I / Level II)

I want to receive the latest job alert for desktop support technician in sterling, va

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