Top 80 Branch supervisor Jobs in Sterling Heights, Mi

Digital Payments Lead
Diversified Members Credit Union —Detroit, MI
- $25 - $32 an hour
- Extended hours
- Hybrid work
- Background check
- Management
- English
- Health insurance
- Dental insurance
Quick Apply
3d
Customer Service Supervisor
GFL Environmental —Southfield, MI
- 7 years
- Computer Science
- Mid-level
Customer Support Supervisor
Pella Corporation —Auburn Hills, MI
- Weekends as needed
- Hybrid work
- Mid-level
- Office
- 3 years
- Health insurance
- Dental insurance
Location Supervisor
Reliable Medical —Madison Heights, MI
- $55,000 - $65,000 a year
- Office
- 3 years
- Administrative experience
Quick Apply
HUB Manager - DME
Medical Service Company —Troy, MI
- $55,560 - $83,340 a year
- Driver's License
- Driving
- Organizational skills
- Health savings account
- AD&D insurance
Quick Apply
8d
Repayment (Collections) Supervisor
MSGCU —Troy, MI
- From $62,500 a year
- Microsoft Excel
- Microsoft Outlook
- Management
- Health savings account
- Paid holidays
Full Time - Scheduling Staffing Admin - Day
Lowe's —Sterling Heights, MI
- Full-time
- Administrative experience
- High school diploma or GED
- Bachelor's degree
12d
Marine Interdiction Agent
Customs and Border Protection —Michigan
- $76,745 - $142,199 a year
- Online Application
- Mid-level
- Doctor of Philosophy
- Travel
- Dental insurance
- 401(k)
Transportation Supervisor
PVS Chemicals, Inc. —Detroit, MI
- Background check
- Hazmat Endorsement
- 5 years
- Health savings account
- Disability insurance
Quick Apply
Shift Managers and Shift Supervisors in the Livonia/Westland/Redford Area
KFC (Vangeloff Management) —Westland, MI
- $15.25 - $16.50 an hour
- Weekends as needed
- Inventory management
- Customer service
- Mid-level
- Paid training
- Health insurance
Quick Apply
Real Estate (Mortgage) Closing Supervisor
MSGCU —Troy, MI
- From $72,000 a year
- Customer service
- Office
- 3 years
- Health savings account
- Paid holidays
Supervisor Installation
Renewal by Andersen LLC —Livonia, MI
- $78,824 - $122,176 a year
- Full-time
- 5 years
- Computer literacy
- Residential
- Profit sharing
- Paid parental leave
Quick Apply
Loan Servicing Administrator
FIRST STATE BANK —Saint Clair Shores, MI
- Full-time
- Microsoft Word
- Microsoft Excel
- Office
8d
Physical Therapist Assistant
Guardian Angel Home Care Inc. —Rochester Hills, MI
- $50 - $75 an hour
- Part-time
- CPR Certification
- OSHA
- Customer service
- 401(k)
- Opportunities for advancement
Quick Apply
Transportation Supervisor
PVS Chemicals —Detroit, MI
- Full-time
- Background check
- Management
- Hazmat Endorsement
- Health savings account
- Disability insurance
Field Service Manager
McGrath Rent Corp —Detroit, MI
- $63,800 - $100,200 a year
- Full-time
- Spanish
- Management
- Construction site
- Health savings account
- Paid holidays
Quick Apply
1d
Finance and Human Resources Manager
West Bloomfield Township Public Library —West Bloomfield Township, MI
- $77,259 - $92,274 a year
- Online Application
- Microsoft Access
- Mid-level
- Office
- Disability insurance
- Health insurance
Quick Apply
5d
Rental Sales Representative
Ryder System —Auburn Hills, MI
- $22 - $23 an hour
- Full-time
- Inventory management
- High school diploma or GED
- 1 year
- Disability insurance
- Health insurance
2h
Customer Service Representative (Retail)
FIRST STATE BANK —Saint Clair Shores, MI
- Full-time
- High school diploma or GED
- Math
- Travel
- Paid holidays
- Dental insurance
6d
Refurbishment Tech
Nilfisk, Inc. —Madison Heights, MI
- $27.45 - $34.30 an hour
- Overtime
- Basic math
- English
- Mid-level
- Health savings account
- Disability insurance
Quick Apply

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Digital Payments Lead

Diversified Members Credit Union
Detroit, MI

Quick Apply

Job Details

Full-time
$25 - $32 an hour
3 days ago

Benefits

Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Electronic fund transfers
General ledger reconciliation
Wire transfer payment processing
Regulatory compliance
Bank transfers
General ledger maintenance
English
Credit card payment processing
High school diploma or GED
Industry knowledge of financial regulations
Deposits
Banking product expertise
Business
Associate's degree
Accounting

Full Job Description

Company Overview

Diversified Members Credit Union is a member-focused financial institution dedicated to providing exceptional financial services and lending solutions to our community. Our mission is to empower our members through personalized service and innovative financial products.

Summary

The Digital Payments Lead serves as Payments and Member Support Lead within Digital Payments. This position is responsible for performing daily operational tasks related to wires, payroll, general ledger (GL) settlements and balancing, all forms of electronic payments, and deposit-related products. The Lead directly supports the department Manager and team members, internal staff and members by ensuring accuracy, efficiency, compliance, and superior member service while supporting the implementation and maintenance of payment systems, card services, and digital payment innovations to enhance the member experience.

This position is a hybrid full-time role reporting to our Contact Center Manager at our Detroit Main branch location.

PRIMARY RESPONSIBILITIES

Process, investigate, and resolve card transactions, including ATM disputes, chargebacks, and reissuance.
Perform daily balancing, fraud monitoring, and risk mitigation for payment channels and deposit products.
Monitor department GLs, balance ATMs and shared branch accounts, and manage exception reporting.
Troubleshoot failed payments and respond to internal inquiries from branches and member service teams.
Coordinate with IT teams and vendors during outages or system issues to ensure business continuity.
Maintain process documentation to support audit readiness and operational consistency.
Provide backup support for key operational processes as needed.
Manage the issuance, activation/deactivation, and maintenance of debit and credit cards.
Update cardholder records and ensure accurate data entry in core and card systems.
Provide guidance and procedural support to branch and member service staff on card and payment-related processes.
Support deployment and testing of new payment products and programs (digital cards, contactless, QR-based payments, mobile wallets).
Assist in system testing and integration with core platforms and processors.
Collaborate with vendors and internal teams to enhance card portfolios and digital offerings.
Analyze transaction trends to identify process improvements and recommend efficiency enhancements.
Ensure all operations align with internal policies, regulatory requirements, and payment network rules.
Balance settlement accounts and payment files accurately and schedule.
Maintain thorough documentation to support internal controls, audit requirements, and compliance reviews.
Participate in annual audits and adhere to all payment channel deadlines and compliance regulations.
Support internal communication efforts to ensure staff have current and accurate operational information.
Serve as a resource and subject matter expert on deposit and payment operations products and services.
Collaborate cross-functionally to improve the member experience through faster, safer, and more innovative payment solutions.
Assist and lead team members and other departments with required responsibilities as directed by the supervisor.
Support the implementation of real-time payment systems such as FedNow and RTP as they are introduced.
Contribute to strategic planning and process development for emerging payment technologies and service enhancements.

The responsibilities outlined above are not exhaustive. Additional duties may be assigned as needed, and the scope of the role may evolve based on business needs.

REQUIREMENTS

High School Diploma or GED required; associate degree or coursework in finance, accounting, or business preferred.
English fluency and ability to communicate information in a clear, concise manner.
2–5 years of experience in deposit operations, payments, or back-office financial services preferred
In depth knowledge of ACH, wire transfers, card services, payment systems and general ledger balancing processes.
Familiarity with credit union operations, regulations, and member service standards.
Experience using core banking systems and payment platforms (Symitar, Alkami, Alacriti, FIS, CO-OP/PSCU, or similar)
Completion of all required compliance and information security training annually.

WORKING CONDITIONS:

Ability to lift 10-15 lbs.
Ability to sit/stand for long periods of time.
Hybrid or on-site work schedule may be available depending on operational needs.
Occasional extended hours may be required.

NO PHONE CALLS PLEASE!

Apply Now: If interested, please apply on our DMCU website: www.dmcu.com/careers/

Pay: $25.00 - $32.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Tuition reimbursement
Vision insurance

Experience:

back-office financial: 2 years (Preferred)
deposit operations and payments: 2 years (Preferred)
core banking systems and payment platforms: 1 year (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

branch supervisor jobs in sterling heights, mi

Digital Payments Lead

Customer Service Supervisor

Customer Support Supervisor

Location Supervisor

HUB Manager - DME

Repayment (Collections) Supervisor

Full Time - Scheduling Staffing Admin - Day

Marine Interdiction Agent

Transportation Supervisor

Shift Managers and Shift Supervisors in the Livonia/Westland/Redford Area

Real Estate (Mortgage) Closing Supervisor

Supervisor Installation

Loan Servicing Administrator

Physical Therapist Assistant

Transportation Supervisor

Field Service Manager

Finance and Human Resources Manager

Rental Sales Representative

Customer Service Representative (Retail)

Refurbishment Tech

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