Top 545 Senior advisor Jobs in Sterling Heights, Mi

Senior Validation Analyst - Advisor / Telephony / CRM
Teleperformance —Warren, MI
- $35 - $45 an hour
- Full-time
- English
- Office
- Military encouraged
- Health insurance
- Dental insurance
9d
Sr Employee Relations Partner
loanDepot —Southfield, MI
- $88,000 - $139,500 a year
- Microsoft Excel
- Microsoft Outlook
- Basic math
- Wellness program
- Health insurance
Quick Apply
3d
Senior Advisor
FTE Factory Advisors —Detroit, MI
- Full-time
- No experience needed
- Travel
- Mentoring
Senior Validation Analyst - Customer Experiences
Teleperformance —Warren, MI
- $24 - $45 an hour
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Health insurance
- Dental insurance
9d
Academic Advisor I/II
Wayne State University —Detroit, MI
- Weekends as needed
- Background check
- Computer literacy
- Mid-level
Senior School Lead
CM Schumacher Consulting, LLC —Michigan
- $93,500 - $125,000 a year
- Full-time
- Background check
- School experience
- 3 years
- Paid time off
- Professional development assistance
Quick Apply
12d
Retirement Income Specialist
Confidential —Livonia, MI
- $60,000 - $140,000 a year
- Full-time
- Public speaking
- In-person
- Entry level
- Paid training
- Health insurance
Quick Apply
Human Resources Business Partner
AGP Services Inc —Troy, MI
- From $70,000 a year
- Full-time
- 5 years
- Office
- Residential
- Paid jury duty
- Health savings account
Quick Apply
Service Technician
Suburban CDJR of Garden City —Garden City, MI
- Urgently hiring
- ASE Certification
- Clean driving record
- Dealership
- Paid training
- Health insurance
Quick Apply
Service Technician
Suburban CDJR Farmington Hills —Farmington Hills, MI
- Urgently hiring
- ASE Certification
- Clean driving record
- Dealership
- Paid training
- Health insurance
Quick Apply
1d
Sr. Tax Analyst
Venteon —Auburn Hills, MI
- Email
- Microsoft Excel
- CPA
- Office
Quick Apply
3d
Automotive Service Technician
LaFontaine Hyundai Dearborn —Dearborn, MI
- Weekends as needed
- Dealership
- Customer service
- High school diploma or GED
- AD&D insurance
- Paid holidays
Quick Apply
Director of Sales Training
MassMutual —Southfield, MI
- From $125,000 a year
- Full-time
- Office
- 3 years
- Bachelor's degree
- Disability insurance
- Health insurance
Quick Apply
3d
Automotive Service Technician
LaFontaine Mitsubishi Dearborn —Dearborn, MI
- Weekends as needed
- Dealership
- Customer service
- High school diploma or GED
- AD&D insurance
- Paid holidays
Quick Apply
Marketing Director
Sistar Mortgage —Sterling Heights, MI
- From $75,000 a year
- Full-time
- Hybrid work
- Marketing
- Bachelor's degree
- Mentoring
- Health savings account
- Health insurance
Quick Apply
5d
Automotive Service Technician
LaFontaine Chrysler Dodge Jeep Ram of Walled Lake —Walled Lake, MI
- Weekends as needed
- Dealership
- Customer service
- Mid-level
- AD&D insurance
- Paid holidays
Quick Apply
Accounting Transformation Manager
UHY LLP —Southfield, MI
- Full-time
- CPA
- ERP systems
- Mid-level
Quick Apply
Tax Senior - Enterprise Group
UHY LLP —Farmington Hills, MI
- Full-time
- Background check
- CPA
- Research
- Health savings account
- Disability insurance
Quick Apply
Automotive Certified Service Technician
Genesis of Commerce —Commerce, MI
- Weekends as needed
- ASE Certification
- Dealership
- Customer service
- AD&D insurance
- Paid holidays
Quick Apply
Sr. Tax Manager - Partnership & Real Estate
Everforth, Cybercoders —Troy, MI
- $155,000 - $195,000 a year
- Full-time
- Management
- CPA
- Research
- Health insurance
- Dental insurance
Quick Apply

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Senior Validation Analyst - Advisor / Telephony / CRM

Teleperformance -
Warren, MI

Apply Now

Job Details

Full-time
$35 - $45 an hour
9 days ago

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Vision insurance
Life insurance
Pet insurance

Qualifications

Jira
Software issue identification
Bug Tracking (Quality assurance practices)
Automation
Tooling
Technical documentation
Triage
Bug Reporting (Quality assurance practices)
English
Collaboration with product development teams
Issue tracking
Defect tracking tools
Debugging

Full Job Description

Overview:

Application Deadline: Ongoing until positions are filled.

to apply, please visit the TP Careers site at https://www.tp.com/en-us/careers.

About TP

TP is a leading global provider of digital business services. We partner with the world's most prominent brands to optimize operations through advanced technology and sustainable business practices. With a global workforce of 500,000 across 300 languages, we are a force for good in our communities and for our clients.

Benefits of working with TP include

TP offers benefits to you and your family. Eligible team members can take advantage of our comprehensive health benefits, which may include medical, vision, and dental.

We invest in and prioritize the mental health and well-being of our team members by providing resources, including Employment Assistance Programs, space in the form of health and personal time off (HPT), and leave programs as eligible.

We offer benefits and tools to help our team members and their families for their financial future. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts.

Career Growth and Culture

At TP, we prioritize a culture of inclusion and diversity where every employee feels valued. We provide a platform for limitless career advancement, fostering an environment where ambition and high performance lead to long-term success.

TP is committed to supporting those who serve. We welcome applications from active-duty service members, veterans, and military families.

Equal Opportunity Employer

TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

If you require reasonable accommodation during the application process, please contact us at 877-877-3944 or contact us here. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation-related requests.

This position is 100% onsite at the Warren, MI location. Work at home is not available for this role.

Responsibilities:

Your Responsibilities

Oversee:
Advisor AI
Telephony
CTI
OneCRM & CRM-adjacent validation
Production-validation coordination
Support administration of BrowserStack assets, suites, dashboards, and execution workflows for supported Customer Success Solutions teams (CTI, Messaging, OneCRM, Self-Help Portals)
Execute approved manual test cases and approved business-facing regression suites.
Support post-deploy production validation planning, coordination, and execution.
Create and log initial defects with evidence sufficient for engineering triage and debugging follow-through.
Maintain execution records, test assets, and operating documentation.
Provide standardized status inputs and reporting support to GM Program Management.
Coordinate selectively with Business Ops / Advisors where real-call, persona, language-specific, or market-specific validation is required.

Qualifications:

Qualifications

Experience: 4-6+ years in telephony, contact center, CRM, or advisor workflow validation, with demonstrated experience in complex, cross-system testing.
Education: Bachelor’s degree or equivalent practical experience in technology, business systems, engineering, or operations.
Technical / functional proficiency: Strong understanding of CTI / voice workflows, advisor tools, case handling, personas, CRM process flows, and production validation needs involving real operational scenarios.
Tool expertise: BrowserStack and Jira experience required; familiarity with Salesforce or similar CRM platform, telephony platforms, contact-center tooling, or related CRM systems strongly preferred.
Domain knowledge: Able to work effectively in telephony / CRM environments where persona variation, operational nuance, and release risk are high.
Other requirements: Strong English required; ability to work with complex debugging evidence and communicate clearly with Engineering and Ops partners. 2nd language preferred (see languages above).
Ability to document issues with clear reproduction steps, expected vs. actual behavior, environment context, and supporting evidence.
Comfort operating in a hybrid manual-plus-automation model.
Ability to work across Product, Engineering, Program Management, and Business Ops / Advisors.
Experience supporting global, multilingual, persona-based, or market-variant validation preferred.
Demonstrated reliability in release windows, defect triage cycles, and time-sensitive execution.

Be Part of Our TP Family

It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.

Apply Now

Refine Your Search

senior advisor jobs in sterling heights, mi

Senior Validation Analyst - Advisor / Telephony / CRM

Sr Employee Relations Partner

Senior Advisor

Senior Validation Analyst - Customer Experiences

Academic Advisor I/II

Senior School Lead

Retirement Income Specialist

Human Resources Business Partner

Service Technician

Service Technician

Sr. Tax Analyst

Automotive Service Technician

Director of Sales Training

Automotive Service Technician

Marketing Director

Automotive Service Technician

Accounting Transformation Manager

Tax Senior - Enterprise Group

Automotive Certified Service Technician

Sr. Tax Manager - Partnership & Real Estate

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