Top 2 Helpdesk engineer Jobs in Sterling Heights Mi

IT Systems Engineer – Microsoft 365 & Azure
KOSTAL of America, Inc. —Troy, MI
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
IT Systems Administrator
KOSTAL of America, Inc. —Troy, MI
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply

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IT Systems Engineer – Microsoft 365 & Azure

KOSTAL of America, Inc.
Troy, MI

Quick Apply

Job Details

Full-time

Qualifications

Cloud identity and access management (IAM)
Server backup and recovery
Microsoft Exchange
Public Cloud
Manufacturing facility experience
Email configuration (technical support)
Cloud service support
Virtualization
Azure AD
Computer networking
Microsoft Teams
Active Directory
Intune
IT department experience

Full Job Description

Company Description

KOSTAL has a strong family history built on innovation and care for our employees. For over 100 years, our values have guided how we work together to influence, evolve and grow our future.

If you are interested in being part of our next generation, we want to hear from you!

Job Description

Position Summary:

We are seeking a hands-on IT Engineer with strong Azure and Microsoft 365 experience to support, secure, and improve our cloud and end-user technology environment. This role manages day-to-day Microsoft 365 administration, selected Azure services, escalated troubleshooting, and technical improvement initiatives in partnership with the IT Manager. The ideal candidate is technically strong, service-oriented, security-minded, and comfortable translating business needs into stable, supportable solutions.

Key Responsibilities:

Administer Microsoft 365 services including Exchange Online, Teams, Intune, and Microsoft Entra ID (Azure AD).
Helpdesk support
Production Support (Experience supporting IT systems within an automotive manufacturing or production floor environment.)

Qualifications

Required Qualifications:

4+ years of hands-on IT engineering, systems administration, or cloud infrastructure experience.
2+ years administering Microsoft 365 and Azure in a production environment.
Strong experience with Entra ID/Azure AD, Exchange Online, Teams and Intune.
Working knowledge of networking, storage, virtual machines, monitoring, and backup.
Experience providing IT support to an office environment as well as production floor.
Bachelor's degree in IT, Computer Science, or a related field, or equivalent practical experience, plus strong documentation and communication skills.

Preferred Qualifications:

Microsoft certifications such as AZ-104, MS-102, SC-300, MD-102, or equivalent.
Experience with hybrid identity, Entra Connect / Azure AD Connect..
Familiarity with ITIL practices, ticketing systems, change management, backup and disaster recovery, or vendor management.

Additional Information

All information provided will be kept confidential in accordance with EEO guidelines.

Quick Apply

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IT Systems Engineer – Microsoft 365 & Azure

IT Systems Administrator

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