Top 475 Scheduling coordinator Jobs in Sterling Heights Mi

Medical Call Center Coordinator - Remote
CAVA - Cardiology & Vascular Associates —Bloomfield Hills, MI
- From $18.50 an hour
- Full-time
- Hybrid work
- Background check
- Medical office experience
- HIPAA
- Health savings account
- Health insurance
Quick Apply
2d
Patient Care Coordinator
Culture Collective —Bloomfield Hills, MI
- $25.96 - $30.00 an hour
- Full-time
- HIPAA
- Mid-level
- In-person
- Health insurance
- 401(k)
Quick Apply
Scheduling Coordinator
Great Oaks Periodontics and Dental Implants —Rochester Hills, MI
- Full-time
- Dental office
- HIPAA
- High school diploma or GED
- Health savings account
- Disability insurance
Quick Apply
Scheduling Coordinator
Pomeroy Living —Sterling Heights, MI
- $20 - $25 an hour
- Part-time
- Mid-level
- Recruiting
- Leadership
- Paid holidays
- Health insurance
Quick Apply
3h
Patient Administrative Coordinator
Team Rehabilitation Services, LLC —Warren, MI
- Full-time
- Computer literacy
- Physical & Rehabilitation Medicine
- No experience needed
- Profit sharing
- Continuing education credits
Scheduling Coordinator
Comfort Keepers 799 - Clinton Township, MI —Clinton Township, MI
- Email
- Microsoft Excel
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Scheduling Coordinator
Eastlake Cardiovascular PC —Saint Clair Shores, MI
- 8 hour shift
- Medical office experience
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Scheduling Coordinator
Shelby Crossing Health Campus —Shelby Charter Township, MI
- $19.91 - $27.37 an hour
- Full-time
- RN License
- Customer service
- Mid-level
- Paid parental leave
- Health savings account
1d
Scheduling Analyst
HarmonyCares —Troy, MI
- Full-time
- Microsoft Outlook
- Computer literacy
- Mid-level
- Paid training
- Paid holidays
5d
Health Information Coordinator/Scheduler - Hospice
St. Croix Hospice —Troy, MI
- Full-time
- Clean driving record
- Computer literacy
- Pass drug screening
Quick Apply
Dental Professional Relationship Coordinator & Social Media Manager
Dental Implant Center of Royal Oak —Royal Oak, MI
- From $18 an hour
- Full-time
- Background check
- Private practice
- Dental office
- Health insurance
- Dental insurance
Quick Apply
Scribe & Clinic Flow Coordinator
Orthopedic Specialists of Oakland County —Bloomfield Hills, MI
- From $25 an hour
- Full-time
- Background check
- Ability to walk for extended periods
- Medical office experience
- Health savings account
- Health insurance
Quick Apply
Founding Marketing & Inside Sales Coordinator
Detroit Gun Works —Troy, MI
- $55,000 - $70,000 a year
- Full-time
- Background check
- Clean driving record
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply
17h
Clinical Director
Avid ABA —Chesterfield, MI
- $100,000 - $110,000 a year
- Full-time
- Hybrid work
- Management
- Mid-level
- Psychology
- Continuing education credits
- Paid holidays
Quick Apply
16h
Dental office Front Desk Coordinator part time or full time
Toothworks PC —Grosse Pointe Woods, MI
- $17 - $21 an hour
- Part-time
- Background check
- Dental office
- English
- Paid holidays
- Health insurance
Quick Apply
Enrichment Coordinator SY26-27
KIPP Michigan —Detroit, MI
- $45,000 - $55,000 a year
- Full-time
- Classroom
- Teaching Certification
- Bachelor's degree
- Disability insurance
- Health insurance
Quick Apply
Treatment Coordinator
Smile Studio Dentistry —Lake Orion, MI
- $20 - $25 an hour
- Part-time
- Dental office
- Mid-level
- Administrative experience
- Dental insurance
- Tuition reimbursement
Quick Apply
Transaction Coordinator
Title Connect, LLC —Farmington Hills, MI
- $36,000 - $41,000 a year
- Full-time
- Microsoft Outlook
- Word processing
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Dental Treatment Coordinator - Experience Required
Opal Dental Group —Macomb, MI
- $24 - $28 an hour
- Full-time
- Private practice
- Dental office
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Wellness Director
StoryPoint —Township of Washington, MI
- $70,000 a year
- Weekends as needed
- Mid-level
- Travel
- Leadership
- Health insurance
- Dental insurance
Quick Apply
1d

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scheduling coordinator jobs near sterling heights mi

Medical Call Center Coordinator - Remote

CAVA - Cardiology & Vascular Associates -
Bloomfield Hills, MI

Quick Apply

Job Details

Full-time
From $18.50 an hour
2 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Employee assistance program
Vision insurance
Life insurance
Retirement plan

Qualifications

High school diploma or GED
Health record tracking
Typing
Productivity software
Medical terminology

Full Job Description

Company Overview

Join our dynamic team at Cardiology and Vascular Associates (CAVA)—one of Michigan’s leading cardiology practices. Founded in 2000, CAVA proudly delivers top-tier cardiovascular care across 3 office locations and multiple area hospitals through a dedicated team of 10 board-certified cardiologists and a team of highly skilled mid-level providers.

Position Summary

The Cardiology Call Center Coordinator serves as the first point of contact for patients, providers, and referring offices by providing exceptional customer service and efficiently managing incoming and outgoing telephone communications. This position is responsible for scheduling appointments, coordinating patient access, processing referrals, documenting patient communications in the electronic health record (EHR), and routing clinical messages to the appropriate healthcare team. The Coordinator plays a vital role in ensuring timely patient access and supporting continuity of care in a fast-paced cardiology practice.

Patient Communication

Answer a high volume of incoming telephone calls promptly and professionally.
Provide courteous, compassionate, and patient-centered customer service.
Triage calls appropriately and route clinical concerns to nurses or providers according to established protocols.
Document all patient interactions accurately in the electronic health record (EHR).
Return patient calls and follow up on messages within established service standards.
Assist patients with general questions regarding appointments, testing, referrals, and office procedures.

Appointment Scheduling

Schedule, reschedule, and cancel new and established patient appointments.
Coordinate appointments for cardiology providers, diagnostic testing, and ancillary services.
Verify appointment availability and provider schedules.
Ensure appropriate appointment types and visit lengths are scheduled.
Confirm patient demographic and insurance information during scheduling.
Provide patients with appointment preparation instructions.

Patient Registration

Update patient demographics, insurance information, and contact information.
Verify insurance eligibility as assigned.
Maintain accurate patient records within the EHR.
Obtain required authorizations and referrals when applicable or route requests to the appropriate department.

Care Coordination

Coordinate communication between patients, providers, nurses, diagnostic departments, pharmacies, and referring physicians.
Forward prescription refill requests and clinical messages according to established workflow.
Assist with referral coordination and follow-up appointments.
Escalate urgent patient concerns immediately to licensed clinical staff.

Administrative Responsibilities

Maintain accurate documentation of all telephone encounters.
Monitor work queues and ensure timely completion of assigned tasks.
Process voicemail messages and electronic patient portal communications.
Assist with recall lists and patient outreach initiatives.
Participate in quality improvement activities and workflow enhancements.
Maintain productivity and quality standards established by the organization.

Compliance

Maintain patient confidentiality in accordance with HIPAA regulations.
Follow organizational policies, procedures, and customer service standards.
Comply with payer and accreditation requirements.
Participate in required education and annual compliance training.

Qualifications

Education

High school diploma or GED required.
Associate degree in Healthcare Administration, Medical Assisting, Business Administration, or a related field preferred.

Experience

Minimum of two (2) years of experience in a medical office, physician practice, healthcare call center, or patient access environment required.
Cardiology or specialty practice experience preferred.
Experience using electronic health records (Epic, NextGen, Cerner, or similar systems) required.
Knowledge of medical terminology required. Knowledge of Cardiology medical terminology ideal.
Minimum of typing 40 words per minute required.
Intermediate knowledge of Microsoft Suite required.

Knowledge, Skills, and Abilities

Excellent verbal and written communication skills.
Strong customer service and patient relations skills.
Ability to manage multiple telephone lines and high call volumes.
Strong organizational and time-management skills.
Ability to prioritize competing responsibilities.
Attention to detail and accuracy.
Knowledge of medical scheduling procedures.
Basic understanding of insurance verification, referrals, and prior authorizations.
Proficiency with Microsoft Office and electronic health record systems.
Ability to work independently and collaboratively in a team environment.
Ability to remain calm and professional during stressful situations.
Strong problem-solving and critical-thinking skills.

Physical Requirements

Prolonged periods of sitting and computer use.
Frequent telephone communication.
Ability to view computer monitors for extended periods.
Occasional lifting of office supplies weighing up to 20 pounds.

Working Conditions

Fast-paced outpatient cardiology clinic.
High-volume telephone and electronic communication environment.
Frequent interaction with patients, physicians, nurses, diagnostic departments, pharmacies, insurance companies, and referring providers.
May require occasional overtime or schedule adjustments based on operational needs.

Reports To: Call Center Manager and Clinical Director

Pay: From $18.50 per hour

Benefits:

401(k)
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Retirement plan
Vision insurance

Application Question(s):

Do you have medical call center experience?
Do you have a minimum of 40 words per minute typing speed?
Do you have Intermediate level knowledge of Microsoft Office Suite?

Work Location: Hybrid remote in Bloomfield Hills, MI 48304

Quick Apply

Refine Your Search

scheduling coordinator jobs in sterling heights mi

Medical Call Center Coordinator - Remote

Patient Care Coordinator

Scheduling Coordinator

Scheduling Coordinator

Patient Administrative Coordinator

Scheduling Coordinator

Scheduling Coordinator

Scheduling Coordinator

Scheduling Analyst

Health Information Coordinator/Scheduler - Hospice

Dental Professional Relationship Coordinator & Social Media Manager

Scribe & Clinic Flow Coordinator

Founding Marketing & Inside Sales Coordinator

Clinical Director

Dental office Front Desk Coordinator part time or full time

Enrichment Coordinator SY26-27

Treatment Coordinator

Transaction Coordinator

Dental Treatment Coordinator - Experience Required

Wellness Director

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