Top 2 Guest service agent Jobs in Stevens Point, Wi

Fairfield Inn & Suites Stevens Point - Front Desk Agent
Aimbridge Hospitality —Stevens Point, WI
- Full-time
- Hotel
- High school diploma or GED
- Entry level
- AD&D insurance
- Disability insurance
Front Desk Agent
Cobblestone Hotel & Suites - Mosinee —Mosinee, WI
- $13 - $14 an hour
- 8 hour shift
- Customer service
- Computer literacy
- Writing skills
- Paid time off
- Employee discount
Quick Apply

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The Wellness Spa —Stevens Point, WI
Job responsibilities include scheduling appointments in person and via phone calls, educating guests on spa and salt spa services, selling spa services, retail…
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Front Desk Night Auditor / Part-Time 3rd Shift
Comfort Suites at Par 4 Resort —Waupaca, WI
Previous hotel, front desk, or customer service experience is helpful, but not required. Keep the front desk and lobby areas clean, organized, and secure.
From $13.50 an hour
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T&R Properties —Columbus, OH
Check phone messages several times throughout each day and return calls promptly. Complete the guest card and confirm accuracy upon completion.
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Fairfield Inn & Suites Stevens Point - Front Desk Agent

Aimbridge Hospitality -
Stevens Point, WI

Apply Now

Job Details

Full-time

Benefits

AD&D insurance
Disability insurance
Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
Food provided

Qualifications

Customer communication

Full Job Description

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

KEY SKILLS/RESPONSIBILITIES

Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it’s a quick question or a big request, you’re all about making their stay unforgettable.
Communication Champ: You know how to get the message across—clearly, confidently, and with a smile. Whether it’s chatting with guests or coordinating with the team, you keep things flowing smoothly.
Quick-Thinking Problem Solver: When challenges pop up, you’re already on it. You think fast, act smart, and turn potential hiccups into happy endings.
Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

EDUCATION & EXPERIENCE

High school diploma or equivalent; experience in a hotel or related field preferred.
Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

Now offering Daily Pay! Ask your Recruiter for more details
Medical, Dental, and Vision Coverage
Short-Term and Long-Term Disability Income
Term Life and AD&D Insurance
Paid Time Off
Employee Assistance Program
401k Retirement Plan

PROPERTY INFORMATION:
Our hotel in Stevens Point, WI offers all that any kind of traveler may be seeking. We are located just off of Highway 51/Interstate 39 and on Highway 10 East. The hotel's great location is also conveniently near the University of Wisconsin-Stevens Point and Mid-State Tech College. For the business travelers, the hotel is only a short drive to area businesses including Sentry Insurance, Delta Dental of Wisconsin, Donaldson Company & St. Michaels Hospital. If visitors are looking for leisure activities, we are minutes from Stevens Point Brewery, Green Circle Trail & Lake DuBay. We offer many amenities including free Wi-Fi, free breakfast, fitness center & indoor pool. At the Fairfield Inn & Suites Stevens Point we go out of our way to accommodate our guests and make their stay as comfortable and trouble-free as possible. At the Fairfield Inn & Suites Stevens Point, our guests are our #1 priority.

Application deadline for Colorado positions:

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guest service agent jobs in stevens point, wi

Fairfield Inn & Suites Stevens Point - Front Desk Agent

Front Desk Agent

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